Ultrasonix SonixOne Q+, Service Manual

Page 1: ...Analogic Ultrasound Service Manual SonixOne Q Ultrasound System...

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Page 3: ...d BC V6V 2K9 Canada www analogicultrasound com support ultrasonix com 1 866 437 9508 1 604 279 8550 1 778 296 3860 Support 2014 Analogic Corporation 00 053 206 Revision A June 27 2014 All Rights Reser...

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Page 5: ...3 3 3 1 5 Wiring Requirements 3 4 3 1 5 1 Main AC Connection 3 4 3 1 5 2 Ethernet Hard Wired Network Connection 3 4 3 1 5 3 Image Management Network 3 4 3 2 PRE INSTALLATION 3 5 3 2 1 Preliminary Ins...

Page 6: ...4 Importing Patient Exam Data As Required 7 6 7 1 5 Backing up Exporting Patient Data via the Service Mode Option 7 7 7 1 6 Restoring Importing Patient Data via the Service Mode Option 7 9 7 1 7 Conn...

Page 7: ...E PROCEDURES 11 1 11 2 CLEANING SYSTEM COMPONENTS 11 1 11 2 1 LCD Display Touch Screen and Cabinet 11 2 11 2 1 1 LCD Display Cabinet 11 2 11 2 1 2 LCD Display Touch Screen 11 2 11 2 2 Power Pack 11 2...

Page 8: ...Table of Contents 00 053 206 Revision A SonixOne Service Manual iv...

Page 9: ...ble on all platforms Therefore some service instructions will apply only to specific models configurations Caution United States law restricts this device to sale or use by or on the order of a Physic...

Page 10: ...l Buyer further agrees that i any of the Ultrasonix suppliers of software is a direct and intended beneficiary of this end user sublicense and may enforce it directly against Buyer with respect to sof...

Page 11: ...display with built in speakers and a multi position articulated lift system operator console modulo transducers and UPS Figure 1 1 System Components Stand Alone Figure 1 2 System Components Cart Mount...

Page 12: ...connectivity details 5 Power button 6 Table 7 Transducer holders 8 Front pull push handle Warning If the system is not mounted on the cart take extra care to stand clear when changing cart height posi...

Page 13: ...lost when the system is temporarily unplugged and moved around Upon delivery the module will be turned off and the battery may be completely drained of power During installation the technician will en...

Page 14: ...Chapter 1 General Information 00 053 206 Revision A SonixOne Service Manual 1 6...

Page 15: ...n x 2 3 in Power Pack Weight 2 7 kg 5 95 lbs Cart Width 52 6 cm 20 7 in Depth 48 5 cm 19 1 in Height Maximum Minimum 150 4 cm 129 5 cm 59 2 in 51 in Height range from floor 140 9 cm 165 4 cm 59 2 51 i...

Page 16: ...Chapter 2 System Specifications 00 053 206 Revision A SonixOne Service Manual 2 2...

Page 17: ...g Shipping Storage Pressure 50 kPa to 106 kPa Warning Operate in an indoor environment only free from moisture flammable liquids gases corrosive substances strong electrical or magnetic fields and equ...

Page 18: ...the hospital grade power cord as follows Table 3 7 Hospital Grade Power Cord Specifications Electrical Rating Value Measurement System Only 100V 120V 50 60 Hz 200V 240V 50 60 Hz Current Draw System On...

Page 19: ...h as an ESD strap 3 1 4 Electromagnetic and Radio Frequency Interference This equipment has been tested and found to comply with the EMC limits for EN 55011 Group 1 Class A and EN 60601 1 2 These limi...

Page 20: ...is CAT5 Category 5 10 Base T unshielded twisted pair 3 1 5 3 Image Management Network Obtain the following information from the system administrator list of all equipment that is part of the Image Man...

Page 21: ...g Crate and Box Upon Arrival 1 Examine the shipping container s for any damage that may have occurred during transport 2 Look for evidence to ensure that the carton has not been opened 3 Examine the T...

Page 22: ...system box is facing in the correct direction 2 Use the letter opener to break the tape sealing the top of the carton 3 Remove the foam packing sheet 4 Remove the paperwork from the carton Note If tr...

Page 23: ...allation 3 7 5 Remove the cardboard spacer 6 Lift the Power Pack from the box and remove it from the plastic bag 7 Remove the bubble wrap above the power cord 8 Remove the Power cord and Stylus packed...

Page 24: ...3 Remove the second set of paperwork from the top of the SonixOne 14 Carefully lift out the system and the foam packing in one piece setting it gently on a solid flat surface Note For stand alone syst...

Page 25: ...tape sealing it 2 Remove the transducer case s Caution Be sure to let place the system gently on the table top as the foam packing is removed Warning When using a free standing system do not place th...

Page 26: ...3 3 2 3 3 Ensure all four wheels are locked 4 Remove the bottom two thumbscrews from the mounting plate 5 Loosen the top two mounting screws enough to enable their installation on the mounting plate 6...

Page 27: ...re set 3 3 2 2 LCD Display TouchScreen Tip rotate the LCD display touch screen to ensure that it tips forward and back as required stays firmly in position once the required angle is achieved Note Mec...

Page 28: ...ing the table firmly reach down with the fingers on your right hand and pull up on the height adjustment lever 1 to raise lower the system 3 Firmly pull up or push down to raise lower the system 4 Rel...

Page 29: ...o controls the system voltage setting When changing the voltage settings the EMI filter must be adjusted to the relevant setting and the fuses must be flipped to match the selected voltage Refer to 3...

Page 30: ...hafted flat head screwdriver e g 3mm jeweler s screwdriver 1 Main Power Switch 2 System Power Connection Cord 3 Power Cord to Wall Outlet Receptacle 1 Main power switch 2 Receptacle for the detachable...

Page 31: ...s 1 Power off and unplug the power cord from both the wall outlet and the system 2 Use the screwdriver to open the fuse box lid 3 Position the screwdriver at the top as in step 2 using it to remove th...

Page 32: ...et hospital grade electrical outlet recommended 3 3 4 2 Turning on Main Power Switch To Turn on Main Power Switch 1 Press the Main Power switch on the back of the Power Pack Note Push the connector on...

Page 33: ...g the power cord from both the wall outlet and the system 2 Use the screwdriver to open the fuse box lid 3 Position the screwdriver at the top as in step 2 using it to remove the fuse box 4 Replace on...

Page 34: ...roduct yourself Attempting to open the battery case may cause exposure to lethal voltages within the unit even when it is apparently not operating and the input wiring is disconnected from the electri...

Page 35: ...l help to preserve battery integrity 2 Charge Level Displays the approximate amount of battery power remaining Five green bars indicates a full charge Note Over time the level will rise when the syste...

Page 36: ...N button for 5 seconds all lights on the control panel will go out 3 3 8 2 Rebooting the Battery To Reboot the Battery 1 Power off the system 2 Unplug the power cord from the wall outlet 3 Press and h...

Page 37: ...tion or the Exam Management page 3 3 11 Peripherals If Applicable Unpack and inspect all peripherals included with the system Itemize any problems record the model and serial numbers and report the da...

Page 38: ...l 3 22 3 4 SET SYSTEM DATE AND INSTALL LICENSES Follow the instructions on the Setup License card included with the system Note The instructions on the Setup License card must be completed in the prop...

Page 39: ...uch Screen Table 4 2 Console Operation Note Between each test return the system to B Mode Tap the touch screen button if necessary tap first 1 MENU button 5 IMAGING PARAMETER button 2 TRANSDUCER butto...

Page 40: ...battery is properly connected 3 3 5 2 Ensure the system is plugged in and powered on 3 Unplug the system s power cord from the wall 4 Ensure the system is still running i e the system is running on b...

Page 41: ...led If no licenses are Enabled repeat section 3 4 Set System Date and Install Licenses To Check System Licensing 1 Tap the touch screen button 2 Select Administrator Licensing 3 If none of the license...

Page 42: ...Chapter 4 Performance Testing 00 053 206 Revision A SonixOne Service Manual 4 4...

Page 43: ...he Internet 1 Ensure the system has a live Internet connection 2 Tap the touch screen button 3 Select Administrator Software Updates 4 The system will default to the Update Location Internet Update 5...

Page 44: ...2 Connect the USB device to one of the system s external USB ports 3 Tap the touch screen button 4 Select Administrator Software Updates 5 From the Update Location drop down menu select the relevant U...

Page 45: ...strator Patient Repair Database 3 Select OK to exit 5 3 SYSTEM RECOVERY Before performing a system recovery consult Ultrasonix Technical Support as this should only be done as a last resort Technical...

Page 46: ...Chapter 5 Software 00 053 206 Revision A SonixOne Service Manual 5 4...

Page 47: ...entical These instructions can also be used as a reference for installing other system network printers Caution Refer to the most recent price list to determine the exact make s model s of Ultrasonix...

Page 48: ...select double tap Add Printer 4 Select Next 5 Select Browse for a printer 6 Select Next 7 Select the appropriate shared network printer and select Next 8 Select Yes to continue 9 Select Yes to set the...

Page 49: ...3 Select the desired Custom Key tab 4 Select the Printer checkbox 5 Select OK 6 3 3 2 Trigger Configuration To Configure the Custom Key Function for Trigger 1 Tap the touch screen button 2 Select Adm...

Page 50: ...ecial commands as required enter the desired text in the space provided 7 Select OK Note The default is set to print as two columns by three rows for a total of six images per sheet Before the printer...

Page 51: ...Footswitch Table 6 3 Footswitch Options Warning Footswitch is rated IPX1 only Do not expose to liquids Enable BNC Footswitches Ensure an Ultrasonix approved Footswitch has been connected then select...

Page 52: ...s or performance of procedures other than those specified in the manufacturer s User s Guide delivered with system may result in hazardous laser light exposure NEVER attempt to look at the laser beam...

Page 53: ...le 6 4 may include models that are no longer offered for sale Ultrasonix reserves the right to update edit this list at any time Table 6 4 Transducers not to scale SA4 2 24 Phased Array PA7 4 12 Phase...

Page 54: ...Chapter 6 Peripherals and Accessories 00 053 206 Revision A SonixOne Service Manual 6 8...

Page 55: ...external USB backup medium memory stick external hard drive etc This will ensure access to this data if either the modulo or hard drive needs replaced during servicing The following options are avail...

Page 56: ...Cancel to exit without exporting 7 If OK is selected in step 6 a completion dialog will be presented when the export process has finished this will take approximately 15 45 seconds Note When creating...

Page 57: ...aging Presets 3D 4D Presets DICOM Server Configuration Settings Measurement Order Obstetrical Tables Protocols General Preset Assignments Measurement Customization Worksheets Banners SonixHub Workshee...

Page 58: ...the touch screen button 4 Select Administrator System Import 5 Check the items to be imported 6 Select OK to begin the import process or Cancel to exit without importing Caution Ultrasonix does not re...

Page 59: ...tination 6 Select the Export button to begin the backup 7 When the Export is complete the following message will be presented Note When creating a backup prior to servicing the modulo be sure to selec...

Page 60: ...e left hand side of the Exam Import Export page select all data for import 5 Select the Import button to begin the procedure 6 When the Import is complete the following message will be presented Note...

Page 61: ...at least 5 Gb of available space To Backup Export Patient Data via the Service Mode Option 1 Connect the USB keyboard to the one of the four USB ports 2 Connect the USB storage device to the one of th...

Page 62: ...p 10 If the USB device already contains patient data the following message will be displayed Select OK to continue or Cancel to exit without creating a backup 11 Once the procedure is complete the fol...

Page 63: ...de Option 1 Connect the USB keyboard to the one of the four USB ports 2 Connect the USB storage device to the one of the three remaining USB ports 3 Tap the touch screen button 4 Select Administrator...

Page 64: ...tInfo folder already exists on the system the following warning will be presented Select Yes to continue or No to exit without restoring Patient Exam data 11 When Patient Exam data already exists on t...

Page 65: ...SB devices e g printer barcode reader memory stick etc 3 DVI I Use to connect a second LCD display or television DVI I Digital Video Interface Integrated out to DVI HMDI or VGA at a resolution of 1152...

Page 66: ...accidental shorts shocks or electrocutions DO NOT attempt to service this product yourself Attempting to open the battery case may cause exposure to lethal voltages within the unit even when it is app...

Page 67: ...em 2 Tap the touch screen button and select the relevant transducer 3 Gently slide the edge of any coin along the transducer face to test for a line s or shadow s in the image on the LCD display 4 If...

Page 68: ...nt transducer 4 Test the transducer by taking a fresh image If the line shadow s in the image disappears then the transducer board is the problem and the front block ultrasound module rather than the...

Page 69: ...ucer holder with integrated cable hook mounts to a table edge with a simple screw clamp No tools are required Figure 7 7 Transducer Holder with Integrated Cable Hook Note For best results Ultrasonix r...

Page 70: ...battery module no Ultrasound System with battery installed Note For specific details on the transducers refer to 7 6 1 Note The RMA number must always be clearly written on the outside of the packagin...

Page 71: ...rk Configuration system network connectivity 8 2 DICOM Configuration Figure 8 1 DICOM Configuration Notes When using a hard wired network connection ensure the network is connected via a CAT5 cable at...

Page 72: ...s dialog offers basic and advanced settings for configuring the system for DICOM image storage To Access DICOM Storage Settings 1 Tap the touch screen button 2 Select Administrator DICOM Storage Local...

Page 73: ...ation request to DICOM Storage Device ping to verify connection Settings Select to access Storage Settings Figure 8 4 and Table 8 3 Application Entity AE Note The data entered edited in the following...

Page 74: ...pression Preferences Single Frame JPEG Lossless JPEG Lossless SV1 RLE Lossless JPEG Lossy No Compression Set DICOM image format storage order for single frame images Note Refer to the DICOM Standard f...

Page 75: ...ailed storage attempt 1 1000 The default is 50 Note Failure may occur during DICOM file creation or DICOM file transfer The retry setting applies to both failure types Create New Error File Days Selec...

Page 76: ...n the Before and After images Figure 8 6 DICOM Storage Settings Brightness Contrast Table 8 5 DICOM Storage Settings Brightness Contrast Contrast Adjusts the level of Contrast applied to the images Br...

Page 77: ...gure 8 7 DICOM Storage Settings SonixHub Settings Table 8 6 DICOM Storage Settings SonixHub Settings Note These settings are only available if SonixHub is licensed Embed Cine As Is Select to send Cine...

Page 78: ...figured during data transfer the Operator has the option of selecting which Print Server s will receive the data These options are only available when a Device is or has been added Name Enter select t...

Page 79: ...ation Print Settings Table 8 8 DICOM Print Settings AE Configuration Print Settings Image Density Format Print in Color Select to print images in color Deselect to print grayscale default Columns Sele...

Page 80: ...ientation of the print page Portrait or Landscape Size Select the Size of the print page Magnification Select the method of Magnification Replicate Bilinear Cubic or None Smoothing Select the Smoothin...

Page 81: ...in the Before and After images Figure 8 11 DICOM Print Settings Brightness Contrast Table 8 10 DICOM Print Settings Brightness Contrast Contrast Adjusts the level of Contrast applied to the images Br...

Page 82: ...st Service Class User SCU Figure 8 12 DICOM Worklist Device Test Results To Access DICOM Worklist Settings 1 Tap the touch screen button 2 Select Administrator DICOM Worklist Note All Modality Perform...

Page 83: ...ree AE fields AE Title IP Address and Port Add Select to Add the new AE Worklist Device Delete Select to Delete the selected AE Worklist Device Test Select to send verification request to DICOM Workli...

Page 84: ...Address es 8 2 1 2 DICOM SCU The following details are required for the local Application Entity i e DICOM client side Station Name AE Title 8 2 1 3 DICOM SCP Obtain the DICOM SCP details listed below...

Page 85: ...ect Administrator DICOM 3 If required update Station Name and AE Title to match the data collected in 8 2 1 2 4 The Storage Commitment AE data should be edited only by a highly competent IT Administra...

Page 86: ...nixHub checkbox 1b SonixHub Settings tab 2 and configure the fields as required 2a Embed Cine As Is and Send SonixDVR Videos Note As far as DICOM is concerned the device Name is meaningless Because mu...

Page 87: ...Tap the touch screen button 2 Select Administrator DICOM Storage 3 Under Devices highlight the relevant Name 4 Select Test to activate the C Echo command for the highlighted SCP 5 If successful the T...

Page 88: ...ages 6 Select OK to accept the changes or Cancel to exit without saving To Configure Global Storage Settings 1 Tap the touch screen button 2 Select Administrator DICOM Storage Global Storage Settings...

Page 89: ...appropriate Brightness and Contrast levels 4 Select OK to accept the changes or Cancel to exit without saving To Delete DICOM Storage Devices 1 Tap the touch screen button 2 Select Administrator DICOM...

Page 90: ...Keys and DICOM Store To Configure Custom Keys for DICOM Store 1 Tap the touch screen button 2 Select Administrator Custom Keys 3 Configure the appropriate Custom Key to DICOM Store e g Custom Key 1 o...

Page 91: ...the changes or Cancel to exit without saving To Test DICOM Print Devices 1 Tap the touch screen button 2 Select Administrator DICOM Print 3 Under Devices highlight the relevant Name 4 Select Test to...

Page 92: ...propriate Brightness and Contrast levels 4 Select OK to accept the changes or Cancel to exit without saving To Configure AE Configuration Specific Print Settings 1 Tap the touch screen button 2 Select...

Page 93: ...ced Print Settings as required 4 Select OK to accept the changes or Cancel to exit without saving To Delete DICOM Print Devices 1 Tap the touch screen button 2 Select Administrator DICOM Storage 3 Und...

Page 94: ...vices highlight the relevant Name 4 Select Test to activate the C Echo command for the highlighted SCP 5 If successful the Test result will produce a message similar to this example 6 Select OK to con...

Page 95: ...n requires a third party USB modem Contact your dealer or Ultrasonix Technical Support to learn more about this option Caution System networking options are intended for use inside your organization s...

Page 96: ...an Internet connection available Remote Support After receiving a PIN Personal Identification Number from Ultrasonix use this option to connect to the Internet This will allow an Ultrasonix Support t...

Page 97: ...o the LAN port located on the Side Connectivity Panel 2 Tap the touch screen button 3 Select Administrator Network Internet Connection using LAN 4 Select TCP IP Settings 5 Under General select Obtain...

Page 98: ...r end of the modem to a telephone jack in the wall 3 Tap the touch screen button 4 Select Administrator Network Dialup Internet Connection 5 Complete the Account Information and Options sections Phone...

Page 99: ...gure 9 4 Network Configuration Page Wireless Figure 9 5 Wireless Network Connection Setup Table 9 2 Wireless Network Connection Setup 1 Security Indicator 2 Wireless Signal Strength Indicator Notes Wi...

Page 100: ...creen button 2 Select Administrator Network Wireless Settings 3 Complete the wireless connection following the onscreen directions in the Wireless Network Connection dialog 4 Select OK and exit the me...

Page 101: ...2 Select Chat Support 3 If an Agent is logged on refer to the message at the bottom of the Chat Request Form use the keyboard to complete the Chat Request Form 4 Select Request Chat 5 When the messag...

Page 102: ...button 2 Select Remote Support 3 Enter the PIN Personal Identification Number provided by Ultrasonix Technical Support 4 When prompted select Download Run Run in order to install the required programs...

Page 103: ...rive etc To Obtain and Copy License key onto the System 1 Tap the touch screen button 2 Insert the USB media into one of the available USB ports 3 Select Administrator Licensing 4 Make note of the Sys...

Page 104: ...n 2 Insert the USB media into one of the available USB ports 3 Select Administrator Licensing 4 Select Local Drive 5 Select the drive containing the license key file for example USB Data AC F 6 Select...

Page 105: ...that must be weighed by factors like frequency of use and environmental conditions In every case frequent checks of safety related items are highly recommended Table 11 1 Maintenance Procedure Frequen...

Page 106: ...ater solution 11 2 2 Power Pack Apply a small amount of one of the following recommended cleaning solutions to a soft non abrasive cloth and wipe the power pack water mild detergent PH level at or nea...

Page 107: ...er mild detergent PH level at or near 7 and water solution 11 2 7 SonixGPS Components Cautions Power off and unplug the system prior to cleaning If the system is equipped with a Battery DO NOT apply c...

Page 108: ...rasonix recommends removing the transducer holders and cable hooks before cleaning 7 5 1 This will allow the operator to clean all the various curves and folds in a more effective manner DO NOT apply...

Page 109: ...inning with the exterior 1 and finishing with the interior 2 6 Reinstall the filters taking care to press the spring loaded thumbscrews into place before fastening them 7 Plug the power cord into a wa...

Page 110: ...ransvaginal transesophageal etc ensure the transducer is covered with the appropriate STERILE transducer cover sheath which has received regulatory clearance for use Refer to Third Party Accessories i...

Page 111: ...tions DO NOT drop the transducers DO NOT hit the transducers against any surface that can dislodge or damage any of the transducer components DO NOT pinch or kink the transducer cable DO NOT use a bru...

Page 112: ...safety procedures involving personal protective equipment such as gloves protective eyewear and protective clothing DO NOT use sterilization or disinfection methods that have not been recommended by U...

Page 113: ...ted Dialdehyde Solution 14 day Cidex Plus 28 day Cidex OPA Cidezyme Klenzyme McKesson Brand Metrizyme Milton Disinfecting Liquid Nuclean Omnicide FG2 Steranios 2 T spray M ISCELLANEOUS SA4 2 24 PA7 4...

Page 114: ...eaning always remove covers accessories and attachments To Clean a Transducer 1 After every patient exam wipe the ultrasound transmission gel off the transducer 2 Wipe the transducer and cable with a...

Page 115: ...ECTING AGENTS Cidex Activated Dialdehyde Solution 14 day Cidex Plus 28 day Cidex OPA Cidezyme EC9 5 10 EC9 5 10 GPS 4DEC9 5 10 BPC8 4 10 BPL9 5 55 Caution Use only Ultrasonix recommended cleaners disi...

Page 116: ...ibility to ensure each transducer is disinfected prior to shipping 11 3 5 and 11 3 6 the transducer is properly packaged for shipment 11 3 3 2 all shipping waybills paperwork is completed as per the r...

Page 117: ...t Immunity Test IEC 60601 Test Level Compliance Level Electromagnetic Environment Guidance Electrostatic discharge ESD IEC 601000 4 2 6 kV contact 8 kV air 6 kV contact 8 kV air Floors should be wood...

Page 118: ...not be predicted theoretically with accuracy To assess the electromagnetic environment due to fixed RF transmitters an electromagnetic site survey should be considered If the measured field strength i...

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Page 120: ...MA 01960 USA Tel 1 978 326 1300 Fax 1 978 326 1399 info analogicultrasound com analogicultraound com Analogic Ultrasound Headquarters Canada Ultrasonix 130 4311 Viking Way Richmond BC Canada V6V 2K9 C...