This Setup Guide
This guide provides directions for quickly setting up your new CapTel 2400iBT
captioned telephone to be ready to make and answer calls. For complete
instructions about using your new phone, please see the CapTel 2400iBT
User Guide.
Getting Help
If you have any questions as you use your new CapTel 2400iBT, we’re here
to help. Use any of these ways to contact us:
Pick up the handset and press
(CUSTOMER SERVICE button) to
automatically speed dial directly to our helpful Customer Service team. If
you are in an offi ce setting, you may need to dial a number such as “9” fi rst
to get an outside line fi rst and then press
(CUSTOMER SERVICE button).
(Available 24 hours a day, 7 days a week. Customer Service is closed on major
holidays.)
Help materials are also available online at our website.
Phone: 1-888-269-7477
(Available 24 hours a day, 7 days a week)
FAX:
(608) 204-6167
Mail:
CapTel Customer Service
450 Science Drive
Madison, WI 53711
Email: CapTel@CapTel.com
Online: www.CapTel.com
(Live Chat help available at our website)
Spanish Language Customer Service: 1-866-670-9134
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