SK00-9662-EI-103-00
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6.
Troubleshooting
6.1.
Troubleshooting
If you have any symptoms that seem to be "strange" in operation, first check the
following items.
①
Operation and settings of Android/Windows devices.
②
Specification of USB cable that connects the SWU10-U and Android/Windows
devices.
③
USB terminal connection
④
Install USB driver
If possible, please check if it works with other Android/Windows devices and USB
cables.
Also, please refer to the FAQ on the ULVAC home page.
https://showcase.ulvac.co.jp/en/faq/index.html?lang=en
●
Unable to connect with UL-MOBI
Cause
Action
UL-MOBI is not installed.
Please check Chapter 5 and install UL-
MOBI.
USB driver not installed.
(UL-MOBI for Windows only)
Please check Chapter 5.3 and install the
USB driver.
USB cable
Make sure that the connector of the USB
cable is firmly inserted.
Use a USB cable that supports data
communication. *Available separately.
The BAUD RATE (communication speed) of
SWU10-U and UL-MOBI are different.
Please check Chapter 5 and set the BAUD
RATE of UL-MOBI to 38400bps.
※
BAUD RATE of SWU10-U is fixed at
38400bps.
CSV file is not created even when logging
woth UL-MOBI.
This is due to Android specifications.
Please update UL-MOBI to the latest
version and refer to Section 5.2.3.4.
●
The pressure indication does not show a constant value
Cause
Action
the pressure is really fluctuating
Normal
Vibrating due to the vibration of the
pump, etc.
Minimize vibration as much as possible. It
is influenced by the principle of the
Pirani gauge.
Attached to a place where there is a gas
flow.
Install in a place where there is no gas
flow. It is influenced by the principle of
the Pirani gauge.
Summary of Contents for SWU10-U
Page 6: ...SK00 9662 EI 103 00 VI Revision history Date Number Reason 2022 12 14 00 First edition...
Page 34: ...SK00 9662 EI 103 00 27 9 EC DECLARATION OF CONFORMITY...
Page 35: ...SK00 9662 EI 103 00 28 10 UK DECLARATION OF CONFORMITY...
Page 36: ...SK00 9662 EI 103 00 29 11 Certificate of decontamination...
Page 37: ...SK00 9662 EI 103 00 30 12 Drawings 12 1 SWU10 U dimensions...
Page 38: ...SK00 9662 EI 103 00 31 12 2 SWU10 U dimensions...