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Solution:
If you get one of the messages above when you run the scanner test or when
you try to access the scanner, verify the items below:
•
Make sure the ready light on front of the scanner is solid and not blinking.
•
If you are using a PC computer, make sure your SCSI card is showing up
properly in the Device Manager.
•
If you are using a PC computer, make sure the scanner shows up in the
Device Manager. The scanner will show under the heading Umax Series
Scanners in Windows 98 and Imaging Device under Windows 95.
If the scanner appears under Scanners in the Windows Device Manager,
search through the UMAX Smart Site FAQs (from the UMAX web site
http://www.umax.com) for Adaptec. Follow those instructions.
•
Make sure that the SCSI ID for the scanner does not conflict with any
other SCSI devices connected to your system. The default SCSI ID
setting for the scanner is 5. You may find that other SCSI devices (such
as Zip drives) also use SCSI ID 5.
If you find more than one of your SCSI devices is set to the same SCSI
ID, you will need to change the SCSI ID of one of the devices. Refer to
your computer or SCSI adapter card documentation for instructions about
changing the SCSI ID.
•
The SCSI cables may not be connected properly, and/or the SCSI
terminator may not be required.
There are four possible connection configurations:
- Cable connected to SCSI connector 1, no terminator
- Cable connected to SCSI connector 1, with terminator on SCSI
connector 2
- Cable connected to SCSI connector 1, SCSI cable chained to another
SCSI device on SCSI connector 2
- Cable connected to SCSI connector 2 no terminator
If you are having problems with the scanner, try connecting the scanner with
the terminator on. If that does not correct things, try removing the terminator.
You can also try flipping the cable end for end and reconnecting the cable with
or without the terminator. Make sure you cycle the power to the scanner by
unplugging and plugging it in. Be sure to reboot between trying different cable
positions.
