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V2 14-1271
General
Question 27: What should I do if my tablet or app freezes?
If your tablet freezes:
Press and hold the button for 10 seconds to turn off your tablet. Your stored data and
customized settings are not affected.
If an app freezes:
1. Open the desktop.
2. Touch and hold
in the lower-left corner until the button is highlighted, then release your finger.
A menu opens.
3. Touch
Task Manager
.
4. Touch the app you want to close, then touch
End task
.
Question 28: How do I update my tablet?
1. Open Charms.
2. Open Charms, touch
Settings
, then
Change PC settings
.
3. Touch
Update and recovery
, then
Windows update
.
Note:
If you don’t see the option that you need, touch
to go back to the main menu.
4. Touch
Check now
, then
Install
.
Tips:
o
Touch
Choose how updates get installed
to view and change your update options.
o
You may need to restart your tablet after installing updates.
Question 29: How do I reset my tablet back to factory defaults?
1. Transfer your files to a flash drive or another computer. All your files will be deleted during the
reset.
2. Locate any product keys that you need for your apps, if needed.
3. Open Charms, touch
Settings
, then
Change PC settings
.
4. Touch
Update and recovery
, then
Recovery
.
Note:
If you don’t see the option that you need, touch
to go back to the main menu.
5. Under
Remove everything and reinstall Windows
, touch
Get started
.
Question 30: Where can I get more information about my Windows tablet and
warranty?
Go to
User Guide
and
Warranty
. Search for
UB-15MS10
(if your tablet did not come with a keyboard) or
UB-15MS10SA
(if your tablet came
with a keyboard).
For helpful information about using Windows 8.1:
o
Go to
o
Open Apps, then touch
Help + Tips
.