UNGARO BiFuel en ELS34, User Manual

30

Guarantee

Ungaro S.r.l. declares that the the product pur-

chased is in perfect condition and there are no 

manufacturing defects. 

All Ungaro products are singularly tested and co-

vered by guarantee  for 24 months.

The guarantee is conditional on the following do-

cuments being filled in and returned to the Manu

-

facturer within 8 days from the date of purchase:

- Warranty registration card completed;

- Copy of 

Heating System Compliance Certificate

;

- Copy of a proof of purchase (invoice or receipt) 

that shows the name of the retailer and the date 

of purchase.

The term “guarantee” is to be understood to de-

note the free of charge replacement by qualified 

personnel or repair of parts recognised to have 

been defective at the start by reason of manufac-

turing defects. 

The warranty is valid under conditions:

• 

If all the requirements described in this ma-

nual are followed;

• 

If the appliance is installed by qualified per

-

sonnel and the warranty registration card is 

completed and sent to the Manufacturer;

• 

If the Customer has Heating System Com-

pliance  Certificate  and  Electrical  Certificate 

of Compliance;

• 

If the appliance is used and serviced as de-

scribed in this manual;

• 

If the appliance is serviced annually by 

an authorized Ungaro technician;

• 

If the flue pipe is installed and serviced as 

described in this manual and in accordan-

ce with the regulations in force in your local 

area, region and country;

• 

If  used  certified  pellet  conforming  to  the 

specification given in this manual;

• 

If the Customer keeps the warranty regi-

stration  card  filled  out,  with  the  receipt  of 

purchase. This document must be shown to 

the technician in case of intervention.

Exclusions

: 

The guarantee voids in the event of damage cau-

sed by tampering with the appliance, atmosphe-

ric chemical agents, natural disasters, electrical 

discharges, fire, defects in the electrical system, 

and caused by lack of, or incorrect, maintenance 

in terms of the manufacturer’s instructions.

The requirements for the flue installation, parti

-

cularly in relation to draught, is the responsibility

of the system owner.

The guarantee will be invalidated in case of 

overheating, combustion of non-conforming ma-

terials. 

The above guarantee does not cover parts subject 

to normal wear such as gaskets, fibre board on

doors, burner pot, ignition resistance, combu-

stion chamber lining, ceramic glass, painted fini

-

shes and other external finishes.

The Customer is in charge of eventual costs (re-

pair, transport) arising from improper exercise of 

warranty rights.

Ungaro S.r.l is not responsible for damages du-

ring transportation and/or handling, please in-

spect your order immediately upon receipt and 

contact your retailer for any claims.

This guarantee is valid only for the buyer and 

cannot be transferred. The replacement of the 

entire system or the repair of one of its compo-

nents does not extend the guarantee period. 

Expenses incurred from incorrect boiler/thermo-

stove installation, ash accumulated, lack of main-

tenance or unsuitable cleaning are not covered by 

the guarantee. 

The product installation must comply with all 

applicable laws and regulations (L.n. 37/08 

ex.46/90; dpr n 412/93; norms UNI-CIG; pre-

scriptions VV.FF.; ecc.). 

Boiler water supply must not encrust the parts 

it comes into contact with. An appropriate water 

treatment should be applied if:

• 

Water hardness is greater than 25 French 

degrees;

• 

Central heating circuit is extended and 

needs to be refilled or emptied often;

• 

Water tends to algae and sludge formation.

The guarantee is not valid if:

• 

The electric installation is not provided with 

an earth connection or has no certificate of 

compliance;

• 

Heating System has no Compliance Certifi

-

cate;

• 

There is rust or any other corrosion caused 

by placing the product in a damp site;

• 

Damages caused by corrosion or fouling 

typical for heating circuit;

• 

Damages caused by overvoltage, electrical 

discharges, stray currents;

• 

Damages caused by use of non original spa-

re parts or intervention of non authorized 

personnel;

• 

There was a misuse of the product or sa-

botage.

Any technical interventions at the end of the gua

rantee period are to be paid by the Customer, in-

cluding travel costs.

This is the only guarantee Ungaro S.r.l. gives for 

the product. No one else may give any guarantee, 

warranty, or condition on Ungaro’s behalf. 

Ungaro s.r.l. declines all liability for any dama-

ge which may be caused, directly or indirectly, 

to persons, animals or objects as a consequence 

of non compliance with any prescription specified 

in the manual, especially warnings regarding in-

stallation, use and maintenance of the appliance. 

Ungaro S.r.l. reminds that the manufacturer is the 

holder of the rights provided by Leg. D. 02/06/2002 

and the guarantee does not affect these rights. 

In order to improve the product, to keep 

this publication up to date Ungaro S.r.L 

reserves the right to make modifications 

without any advance notice.