background image

PS4000/PS5000 Touchscreen Programmable Thermostat

BALANCE

POINT

OUT

D

OO

R

TEMP

E

R

ATUR

E

COMPRESSOR ONLY

FOSSIL FUEL ONLY

Figure 32. Dual Fuel Heat Pump Operation

in Heat mode with Balance Point Set.

87

1. Choose correct heat pump application

in Installer Set-up Number 0170.

2. Choose

Fossil Fuel Option

as the

back-up heat source in Installer Set-up

Number 0200.

3. Choose

No External Fossil Fuel Kit

Option

to control the back-up heat in

Installer Set-up Number 0210.

4. Choose

Outdoor Temperature Sensor

for Heat Pump Temperature Lockouts

Option

in Installer Set-up Number 0340.

5. Choose appropriate

Balance Point

Temperature

in Installer Set-up Number

0350.

OPERATION IN HEAT MODE ABOVE BALANCE

POINT (OUTDOOR TEMPERATURE)

When the outdoor temperature is above

PS5000 ONLY:

the selected Balance Point Temperature

(ISU 0350), only the compressor operates

and the fan (G terminal) energizes when

the thermostat calls for heat. See Figure 32.

OPERATION IN HEAT MODE BELOW

BALANCE POINT (OUTDOOR TEMPERATURE)

When the outdoor temperature is below

PS5000 ONLY:

the selected Balance Point Temperature

(ISU 0350), only the Fossil Fuel (auxiliary

heat) operates and the fan (G terminal)

does not energize when the thermostat

calls for heat.

Summary of Contents for Perfect Sense PS4000

Page 1: ...www robertshaw com 2016 Robertshaw 01 16 352 00244 001 PS4000 and PS5000 Touchscreen Programmable Thermostat Installation and Owners Manual...

Page 2: ...ock hazard WARNING FIRE AND ELECTRICAL SHOCK HAZARD This is a 24V AC low voltage thermostat Do not install on voltages higher than 30V AC Do not switch system to cool if the temperature is below 50 F...

Page 3: ...en Programmable Thermostat Contents Application Features 2 Specifications 4 Installation 13 Wiring 17 Power the Thermostat 34 Installer Set up 47 Installer System Test 58 Owners Manual 61 Programming...

Page 4: ...perature control for gas oil electric millivolt and heat pumps for up to 3 heat 2 cool systems including dual fuel operation plus dehumidification control 2 The PS4000 Touchscreen Programmable Thermos...

Page 5: ...icated Touchscreen interaction Real time clock keeps time during power failures and automatically updates to daylight savings Saving Changes notification lets you know when the schedule changes have b...

Page 6: ...or electric heat with air conditioning Warm air hot water high efficiency furnaces heat pumps steam and gravity Heat only includes power to open and power to close zone valves and normally open zone...

Page 7: ...C to 32 C Cooling 50 F to 99 F 10 C to 37 C Operating Ambient Temperature 32 F to 120 F 0 C to 49 C Shipping Temperature 30 F to 150 F 34 4 C to 65 6 C 5 Terminal Voltage 50 60 Hz Running Current W He...

Page 8: ...Clock Accuracy 1 minute per month 6 Batteries Two replaceable AA alkaline batteries will power the thermostat when 24V AC common is not used A non replaceable lithium battery with ten year life is in...

Page 9: ...een when Heat is activated 7 Auxiliary Heat Indication PS5000 Touchscreen Thermostats show Aux Heat On on the screen when Auxiliary Heat is activated Emergency Heat Indication PS5000 Touchscreen Therm...

Page 10: ...on the wall in the living space using mounting screws and anchors provided Outdoor Sensor Mounts outside of living space with mounting clips and screws provided Remote Indoor Sensor Mounts directly o...

Page 11: ...PS4000 PS5000 Touchscreen Programmable Thermostat 9 Figure 1 Touchscreen Thermostat dimensions in inches mm 5 98 in 152mm 4 48in 114mm 1 235 in 30 60mm...

Page 12: ...PS4000 PS5000 Touchscreen Programmable Thermostat 10 Figure 2 Touchscreen Thermostat Back Case dimensions in inches mm 1 51 in 38 5mm 0 84 in 21 5mm 1 77 in 45mm 1 67 in 42 5mm...

Page 13: ...3 Outdoor Sensor Mounting Clip dimensions in inches mm 11 R1 6 in 4m m 1 82 in 46 3mm R 0 0 4 i n 1 m m R 0 0 9 8 i n 2 5 m m 1 10 in 28 1mm 0 62 in 16mm 1 56 in 39 7mm 0 24 in 6 2mm 0 44 in 11 2mm R0...

Page 14: ...PS4000 PS5000 Touchscreen Programmable Thermostat Figure 4 Cover Plate dimensions in inches mm 12 3 29 in 83 5mm 0 85 in 21 5mm 3 29 in 83 5mm 5 35 in 136mm 4 13 in 105mm...

Page 15: ...experienced service technician 4 After completing installation use these instructions to verify the product is operating properly Selecting Location Install the thermostat about 5 ft 1 5m above the f...

Page 16: ...PS4000 PS5000 Touchscreen Programmable Thermostat Figure 5 Selecting thermostat location 14 5 FEET 1 5 METERS...

Page 17: ...l the wall plate for location only 2 Use a pencil to mark the mounting holes 3 Remove the wall plate from the wall and if drywall drill two holes in the wall as marked For firmer material such as plas...

Page 18: ...PS4000 PS5000 Touchscreen Programmable Thermostat Figure 6 Mounting wall plate 16 WALL WIRES THROUGH WALL AND WIRE SLOT WALL ANCHORS MOUNTING HOLES 2 MOUNTING SCREWS 2...

Page 19: ...2 for terminal designation descriptions Insert wires in the terminal block under the loosened screw See Figure 8 3 Securely tighten each screw PS4000 PS5000 4 Push excess wire back into the hole 5 Pl...

Page 20: ...0 PS5000 PS4000 PS5000 PS4000 PS5000 PS4000 PS5000 PS4000 PS5000 PS5000 PS4000 PS5000 PS5000 PS4000 PS5000 11 Heat Only with Fan Conventional 12 Heat Only Power to open and power to close zone valves...

Page 21: ...PS4000 PS5000 Touchscreen Programmable Thermostat IMPORTANT Use 18 gauge thermostat wire Figure 8 Inserting wires in terminal block 19...

Page 22: ...n a h C 3 e t o N e e s B O for heat pump systems r a i l i x u A X U A y heat relay for heat pump systems s m e t s y s p m u p t a e h r o f y a l e r t a e h y c n e g r e m E E o t i n o m t n e m...

Page 23: ...AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE Y2 IS ONLY ON THE PS5000 Figure 9 Typical hookup of conventional single stage heat and cool system with sing...

Page 24: ...ANS AND OVERLOAD PROTECTION AS REQUIRED 2 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE 3 REMOVE FACTORY INSTALLED JUMP...

Page 25: ...OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE W2 AND Y2 ARE ONLY ON THE PS5000 Figure 11 Typical hookup of heat on...

Page 26: ...UTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE W2 AND Y2 ARE ONLY ON THE PS5000 Figure 12 Typical hookup of heat only system...

Page 27: ...NAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE W2 AND Y2 ARE ONLY ON THE PS5000 Figure 13 Typical hookup of heat only po...

Page 28: ...R OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE W2 AND Y2 ARE ONLY ON THE PS5000 Figure 14 Typical hookup of heat only system with...

Page 29: ...UTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE W2 AND Y2 ARE ONLY ON THE PS5000 Figure 15 Typical hookup of cool only system...

Page 30: ...entional 28 1 POWER SUPPLY PROVIDE DISCONNECT MEANS AND OVERLOAD PROTECTION AS REQUIRED PS5000 ONLY 2 FACTORY INSTALLED JUMPER 3 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIR...

Page 31: ...29 1 POWER SUPPLY PROVIDE DISCONNECT MEANS AND OVERLOAD PROTECTION AS REQUIRED PS5000 ONLY 2 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM T...

Page 32: ...NDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE NOTE W2 Y2 E AUX AND HEAT PUMP Y2 ARE PS5000 ONLY Figure 18 Typical hookup of single stage hea...

Page 33: ...FOR MORE INFORMATION 4 O B TERMINAL SET TO CONTROL AS EITHER O OR B IN THE INSTALLER SETUP 5 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM...

Page 34: ...AT CABLE 5 MUST CONNECT THE 24V AC COMMON WHEN USING L THE TERMINAL IS SHOWN AS EQUIPMENT MONITOR CAN ALSO BE USED AS A 24V AC OUTPUT SEE HEAT PUMP SECTION ON PAGE 90 6 O B TERMINAL SET TO CONTROL AS...

Page 35: ...ABLE 5 MUST CONNECT THE 24V AC COMMON WHEN USING L THE TERMINAL IS SHOWN AS EQUIPMENT MONITOR CAN ALSO BE USED AS A 24V AC OUTPUT SEE HEAT PUMP SECTION ON PAGE 90 6 O B TERMINAL SET TO CONTROL AS EITH...

Page 36: ...r System Connect the common side of the transformer to the C screw terminal of the thermostat wall plate Leave the metal jumper wire in place between RC and R Two Transformer System Connect power side...

Page 37: ...g Batteries 1 Install two AA alkaline batteries on the back of the thermostat as marked on the thermostat See Figure 22 Figure 22 Installing batteries 2 Locate and remove the tab See Figure 23 Figure...

Page 38: ...Plate 1 Align the terminal screw blocks with the pins on the back of the thermostat Push the thermostat straight onto the wall plate until it snaps into place See Figure 24 Figure 24 Mount thermostat...

Page 39: ...e between outdoor sensor and touchscreen thermostat is 65 ft 20m See Figure 25 Do not mount the sensor In direct sunlight Where hot or cold air blows on the sensor Discharge line from an outdoor compr...

Page 40: ...PS4000 PS5000 Touchscreen Programmable Thermostat Figure 25 Typical locations for Outdoor Sensor 38...

Page 41: ...arters lighting ballasts and large power distribution panels Use shielded cable to reduce interference when rerouting is not possible IMPORTANT Erratic temperature readings from a sensor can occur as...

Page 42: ...maximum distance between the outdoor sensor and the touchscreen thermostat is 65 ft 20m a Color coded 18 gauge thermostat wire is recommended For example see general wiring of sensor Figure 26 b Pigt...

Page 43: ...en Programmable Thermostat 1 USE APPROPRIATE MOUNTING MEANS FOR THE TYPE OF STRUCTURE 2 PLUG WIRING HOLE WITH NON HARDENING CAULK OR PUTTY Figure 26 Wire Outdoor Sensor to the thermostat 41 1 2 WIRING...

Page 44: ...sensor measurements See Figure 27 Hot areas caused by a Concealed pipes or ducts b Drafts from fireplaces or other heat sources c Convection or radiant heat from the sun or electrical equipment Cold a...

Page 45: ...PS4000 PS5000 Touchscreen Programmable Thermostat 43 Figure 27 Typical location for Indoor Sensor 5 FEET 1 5 METERS...

Page 46: ...panels Be sure wires have a separate cable from the thermostat cable Do not route temperature sensor wiring with building power wiring next to control contactors or near light dimming circuits electri...

Page 47: ...S1 and S2 terminals on the thermostat For an example of general wiring of sensor see Figure 28 to wire one sensor and Figure 29 to wire multiple sensors 2 Push excess wire back into the hole Plug the...

Page 48: ...ERATE CORRECTLY 2 WIRES MUST HAVE A CABLE SEPARATE FROM THERMOSTAT CABLE 1 POWER SUPPLY PROVIDE DISCONNECT MEANS AND OVERLOAD PROTECTION AS REQUIRED 2 IF MORE THAN ONE REMOTE SENSOR IS REQUIRED REFER...

Page 49: ...ler Set up 1 Press and release the SYSTEM Key 2 Press the two blank keys on either side of the center blank key for approximately five seconds until screen changes 47 Room Set To SYSTEM TUE AM COOL DO...

Page 50: ...screen below to review how the thermostat keys are used during Installer Set up See Tables 3 5 for the Installer Set up numbers and settings 5 Press the DONE key to exit the Installer Set up screen 4...

Page 51: ...rough 12 are for the PS5000 Only 1 1 heat 1 cool conventional factory setting 2 single stage heat pump no auxiliary heat 3 heat only conventional no fan Also for 750mV 4 heat only conventional with fa...

Page 52: ...eat source is electric factory setting 1 heat pump back up heat source is fossil fuel PS5000 ONLY Only shown if 2 heat 1 cool or 3 heat 2 cool heat pump is chosen 0210 External Fuel Fossil Fuel Kit 0...

Page 53: ...at Aux Heat for 2H 1C Heat Pumps 1 1 CPH used for steam and gravity 3 3 CPH for hot water systems and high efficiency 90 or better furnaces 5 5 CPH for standard fossil fuel forced air less than 90 eff...

Page 54: ...00 ONLY 3H 2C heat pump is selected 0280 Backlight 0 Backlight function disable 1 Backlight function enable If set to 1 the backlight will illuminate for 10 seconds after any touchscreen press 0300 Ch...

Page 55: ...for display only 2 outdoor temperature sensor for control PS5000 ONLY Not available for the PS4000 Outdoor sensor used for Heat Pump Lockout settings See Heat Pump Temperature Lockout section for more...

Page 56: ...re sensor for control is selected See Advanced Features section for more information 0380 Indoor Dehumidification Control 0 No indoor dehumidification control 1 Dehumidification control activated Avai...

Page 57: ...stem starts recovery at programmed time 0540 Number of Periods 2 two periods available Wake and Sleep 4 four periods available Wake Day Evening and Sleep Not shown if non programmable is PS5000 ONLY P...

Page 58: ...ed 90 seconds after call for cool ends Not shown in Heat Only Systems 0670 Keypad Lockout 0 unlocked keypad 1 partially locked keypad 2 fully locked keypad Unlocked all functions are available Partial...

Page 59: ...control could cause temperature overshoot Applies to recovery ramp Choose 1 if getting temperature overshoot Choose 3 if getting temperature undershoot 0700 Temperature Display Offset 3 F 1 5 C 2 F 1...

Page 60: ...um compressor off time is bypassed during Installer System Test Avoid cycling compressor quickly How to Use the Installer System Test The Installer Test is part of the Installer Set up Menu 1 Enter th...

Page 61: ...re 30 Review thermostat buttons used during Installer System Test DONE DOWN ARROW TURNS THE SYSTEM OFF DONE KEY EXITS INSTALLER SYSTEM TEST UP ARROW TURNS THE SYSTEM ON SYSTEM STAUS NUMBER SYSTEM TEST...

Page 62: ...e T m e t s y S n a F 2 t s e T 1 Fan turns on 0 Fan turns off t s e T m e t s y S g n i t a e H 3 PS5000 t s e T 3 PS4000 t s e T PS5000 1 Heat stage 1 and stage 2 aux heat turn on 0 Heat is off PS40...

Page 63: ...E SHOWS THE CURRENT INSIDE TEMPERATURE SET TO TEMPERATURE SHOWS THE CURRENT SET TEMPERATURE Wait WAIT INDICATES A DELAY THE SYSTEM WILL NOT OPERATE DURING THE Wait PERIOD Room Running As SCHED Set To...

Page 64: ...o maintain temperature Compressor is locked out used only for 2H 1C or 3H 2C heat pump systems and auxiliary heat turns on as second stage if needed PS5000 ONLY FAN The Fan key selections vary based o...

Page 65: ...enter the User Set up 1 Press and release the SYSTEM key 2 Press the center blank key for approximately five seconds until the screen changes 63 Room Running AsSCHE D Set To SYSTEM MORE SCHED HOLD CL...

Page 66: ...4 See the screen below to review how the thermostat keys are used during the User Set up See Table 5 for the User Set up numbers and settings 5 Press the DONE key to exit the User Set up screen 64 DO...

Page 67: ...g when it is changed the schedule need to be reprogrammed 0320 Display temperature in F or C 0 F setting factory setting 1 C setting 0330 Daylight savings time 1 Daylight Savings function is enabled 0...

Page 68: ...PS5000 ONLY 0540 Number of schedule periods available 2 two WAKE and SLEEP 4 four WAKE DAY EVENING SLEEP factory setting 0640 Clock format 12 12 hour clock factory setting 24 24 hour clock 0670 Screen...

Page 69: ...F 20 C 78 F 26 C AUTO SLEEP 10 00PM 60 F 16 C 82 F 28 C AUTO Program Heating and Cooling Schedule Your thermostat can control up to four different schedule periods per day WAKE Period when you awaken...

Page 70: ...s to see that the settings are compatible with your lifestyle 68 3 Press the EDIT then you press PROG DAY key to select the program days Room Running As SCHED Set To SYSTEM COOL MORE SCHED HOLD CLOCK...

Page 71: ...dify time and heat and cool temperatures from this screen 6 The Fan setting can be programmed for ON AUTO or CIRC for each period Please see Fan Schedule for more information about the Programmable FA...

Page 72: ...OTE To set a Program Schedule for the remaining days of the week repeat steps 1 6 Example If MON FRI was selected first go back and repeat steps 1 6 for SAT and SUN 5 Press CANCEL PERIOD key 6 The tim...

Page 73: ...chedule To be programmed during schedule set up Press FAN key while in the Scheduling Screen to program the System Fan Choices available from the Scheduling Screen AUTO Default position Fan runs with...

Page 74: ...the Fan schedule choices are Auto On or Circulate ON Fan runs randomly for approximately 35 of schedule period when there is no call for cooling or heating CIRC Fan circulates randomly for approximate...

Page 75: ...de Holds temperature temporarily until the next scheduled period time or until time is selected 1 Press the Up or Down arrow below to the temperature you want to adjust Override Until and set time app...

Page 76: ...s the time the Vacation Hold override expires after the number of day s ends 3 Press Up and Down arrow keys to change the number of Days you desire thermostat to override the schedule Permanent Overri...

Page 77: ...hanges 1 Press the SCREEN key Thermostat locks out all touch keys for 30 seconds to allow for cleaning 75 4 To cancel the Vacation Hold override early press the CANCEL key NOTE When the number of days...

Page 78: ...eries and insert two fresh AA alkaline batteries as marked on the thermostat 76 2 Use damp cloth slightly moistened with water or household glass cleaner to clean the screen 3 Repeat the above steps a...

Page 79: ...ble Thermostat 4 Align the screw blocks with the pins on the back of the thermostat 5 Push the thermostat straight onto the wall plate until it snaps into place 77 BATTERIES 2 PINS ON BACK OF THERMOST...

Page 80: ...Screen Locked for 5 to 7 seconds whenever the user attempts to press a key that is locked Pressing a locked key while Screen Locked is shown flashes Screen Locked on the screen In this mode all keys a...

Page 81: ...corner of the Home Screen If thermostat is set to Auto Changeover System mode press the MORE key until the outside temperature is shown on the screen You can also press MORE key again to check and edi...

Page 82: ...r temperature sensor is used the screen showing the inside temperature reading shows the temperature at the indoor remote sensor location The thermostat internal temperature sensor is not used MULTIPL...

Page 83: ...time against the number of days selected The remaining run time days can be viewed by pressing the MORE key the remaining days can be edited by using the MORE key or from the Installer Set up To view...

Page 84: ...ogrammable Thermostat 82 2 Press the EDIT key 4 Press the DONE key to go back to the viewing screen 3 Use the Up and Down keys to change the number of run time days CANCEL DONE DAYS FILTER RESET MORE...

Page 85: ...uchscreen Programmable Thermostat 83 5 Press the RESET key to activate the new number of days selected in the previous screen 6 Press the DONE key to return to the Home Screen CANCEL DONE DAYS FILTER...

Page 86: ...or cooling at just the right time to have the home reach the scheduled temperature at the scheduled time For example if you wake at 6 00 AM and want the temperature to be 70 F Set the wake period for...

Page 87: ...mer The Thermostat has built in compressor protection minimum off timer that prevents the compressor from restarting too early after a shutdown The minimum off timer is activated after the compressor...

Page 88: ...rmer Heat Pump Emergency Heat LCD Indication Requires 24V AC Common Connection The thermostat indicates the E5 indicator when PS5000 ONLY the thermostat is in the Emergency Heat mode The E5 is located...

Page 89: ...at Pump Temperature Lockouts Option in Installer Set up Number 0340 5 Choose appropriate Balance Point Temperature in Installer Set up Number 0350 OPERATION IN HEAT MODE ABOVE BALANCE POINT OUTDOOR TE...

Page 90: ...ed to the Aux terminal Heat Pump with Electric Auxiliary Back up Heat and Outdoor Temperature Sensor 1 Choose correct heat pump application in PS5000 ONLY Installer Set up Number 0170 2 Choose Electri...

Page 91: ...eat mode the compressor and auxiliary lockout features are turned off In the Emergency heat mode the compressor is locked out The first stage of heat is whatever is connected to the E terminal The sec...

Page 92: ...COOL or AUTO AUTO Stage 1 and Stage 2 Cooling Y Y2 b G Cool On HEAT AUTO None None None HEAT or AUTO AUTO Stage 1 Heating W G a Heat On HEAT or AUTO AUTO Stage 1 and Stage 2 Heating W W2 c G a Heat On...

Page 93: ...Stage 1 and Stage 2 Heating Y AUX c G O B a Aux Heat On HEAT or AUTO AUTO Stage 1 2 and 3 Heating Y Y2 d AUX e G O B a Aux Heat On Em HEAT AUTO None L O B a None Em HEAT AUTO Stage 1 Heating E G L O...

Page 94: ...temperature to a resistance that the thermostat can interpret The sensor has a negative temperature coefficient NTC which means that resistance decreases as the temperature increases Checkout With an...

Page 95: ...sistance decreases as the temperature increases The sensor can be used to provide one remote sensor input see Figure 28 or as a temperature averaging network with multiple sensors connected as shown i...

Page 96: ...is fully locked Check Installer Set up Number 0670 to change keypad locked options Heating or cooling does not come on Thermostat minimum off time is activated Wait up to five minutes for the system t...

Page 97: ...pment to find the cause of the problem Loose or broken wire connection between thermostat and heating equipment Check for 24V AC between the heat terminal W and transformer common If voltage is not pr...

Page 98: ...Valve Installer Set up Number 0190 to match the changeover required by the installed heat pump Both the heating and cooling equipment are running at the same time The heating equipment is not a heat p...

Page 99: ...On is not in the display System setting is not set to Heat and or temperature setting is not set above room temperature Set the system setting to Heat and set the temperature setting above the room t...

Page 100: ...warranty does not apply to i batteries ii any losses or damages due to misuse use of the Products in other than their normal and customer manner accident abuse water fire neglect normal wear and tear...

Page 101: ...ust be returned to Company with shipping charges prepaid 2 Product returned to Company must be packaged in such a manner that will prevent any further damage to the Product during transit The Warranty...

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Page 104: ...Robertshaw its subsidiaries and or a liated companies All other brands mentioned may be the trademarks of their respective owners Customer Service Telephone 1 800 304 6563 Customer Service Facsimile...

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