1
If...
Try...
The headset paired with
my phone, but I can’t hear
anything through it.
Making sure the call connected and is still active.
Making sure the phone transferred the call to the headset. Press
& hold
Multi-function
for two seconds to transfer the call.
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The headset keeps
beeping, and I don’t know
why.
The battery may be getting low.
Seeing if your phone has lost the network signal. If your phone
sounds an alert when it can’t connect to the network, the
headset passes on this alert.
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I can hear the caller, but
the audio is very weak
or soft.
Turning the speaker volume up.
Moving closer to your phone (if you aren’t carrying it).
Adjusting the ear cushion to find your “sweet spot” (see page 5).
Keeping the battery fully charged: as the battery gets low, the
speaker gets softer.
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