56
Symptom
The caller ID
disappears.
The caller ID does not
display
The answering system
does not work.
Messages are
incomplete.
After a power failure,
the outgoing message
is deleted.
No sounds on the base
unit speaker during call
monitoring or message
playback.
Cannot access remote
call-in features from
another touch-tone
phone.
Suggestion
• The handset was picked up before
the second ring.
• The call was placed through a switch
board.
• Call your local telephone company
to verify your Caller ID service is
current.
• Make sure the base unit is plugged
in.
• Make sure that the answering system
is turned on.
• The incoming messages may be too
long. Remind callers to leave a
brief message.
• The memory may be full. Delete
some or all of the saved messages.
• Record your greeting again.
The default messages should remain.
• Adjust the speaker volume on the
base unit.
• Make sure you are using the correct
PIN number.
• Make sure that the touch-tone phone
you're using can transmit the tone
for at least two seconds. If it
cannnot, you may have to use
another phone to access your
message.
EXAI 8985 HEN 99.8.20 0:15 PM Page 59