52
Symptom
The caller ID does not
display
The answering system
does not work.
Messages are
incomplete.
The outgoing message
is deleted.
No sounds on the base
unit speaker during call
monitoring or message
playback.
Cannot access remote
call-in features from
another touch-tone
phone.
Suggestion
• The handset was picked up before
the second ring.
• The call was placed through a switch
board.
• Call your local telephone company
to verify your Caller ID service is
current.
• Make sure the base unit is plugged
in.
• Make sure that the answering system
is turned on.
• Make sure that the message record
time is not set to
ANN
(See page 41).
• The incoming messages may be too
long. Remind callers to leave a
brief message.
• The memory may be full. Delete
some or all of the saved messages.
• Record your greeting again.
The preset messages should remain.
• Adjust the speaker volume on the
base unit.
• Make sure you are using the correct
PIN number.
• Make sure that the touch-tone phone
you're using can transmit the tone. If
it cannnot, you may have to use
another phone to access your
message.
EXR 2480 H1 99.8.20 3:44 PM Page 56