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45

Solving Problems

If you have any trouble with your phone, try these simple steps first. 
If you still have a question, call our Customer Care Line listed on the 
front cover.

If…

Try…

No stations can 

make or receive 

calls.

Checking the telephone cord connection.

 -

Disconnecting the base AC adapter. Wait a few 

 -

minutes, then reconnect it.

One cordless 

handset can’t make 

or receive calls.

Moving the handset closer to the base.

 -

Resetting the handset.

 -

A station can make 

calls, but it won’t 

ring.

Making sure the ringer is turned on.

 -

Making sure Do Not Disturb is turned off (see page 

 -

36).

I can't make or 

receive calls on line 

2.

Making sure line 2 is properly connected (see page 

 -

2).
Seeing if another station has activated Privacy Mode 

 -

on line 2.
Making sure you have subscribed to 2 separate lines 

 -

from your phone company.

I can't conference 

line 1 and line 2 

together.

Seeing if another station has activated Privacy Mode 

 -

on one of the lines (see page 34).

A cordless handset's 

display won't turn 

on.

Charging the battery for 15-20 hours.

 -

Checking the battery pack connection.

 -

A cordless handset 

is not working.

Charging the battery for 15-20 hours.

 -

Checking the battery pack connection.

 -

Resetting the handset.

 -

A cordless handset 

says 

Unavailable

.

Moving the handset closer to the base.

 -

Seeing if another station has Privacy Mode on (see 

 -

page 34). 
Making sure the base is plugged in.

 -

Summary of Contents for XDECT R055

Page 1: ...XDECT R055...

Page 2: ......

Page 3: ...R055 5 5 of each You might also find Desk stand wall mount bracket Battery cover Rechargeable battery pack BT 694 or BT 694s Belt clip Battery cover Rechargeable battery pack BT 694 or BT 694s Charger...

Page 4: ...t the Connection 7 Using the Repeater 8 Getting to Know Your Phone 11 Parts of the Base 11 Parts of the Handset 13 Reading the Displays 15 Using the Soft Keys 17 Entering Text on Your Phone 19 Using t...

Page 5: ...ith the arrows pointing up OR For wall mount use turn the stand so the locking tabs that say wall are facing the base with the arrows pointing down Align the stand with the 222 notches on the base Sli...

Page 6: ...ds to the 222 PRIMARY LINE jack If you wish to connect a second telephone line then remove the label cover to access the TEL LINE 2 jack Connect the second telephone cord to the TEL LINE 2 jack Route...

Page 7: ...ce the main base on the wall Place the mounting slots hole spacing is 100mm vertical over the pins on the wall plate and slide the base down to lock it into place To telephone jack for optional second...

Page 8: ...g on a wall For desktop use turn the stand so the locking tabs that say DESK are facing the base with the arrows pointing up OR For wall mount use turn the stand so the locking tabs that say wall are...

Page 9: ...ery connector will only fit one way Push the battery pack connector in 333 until it clicks into place Tug gently on the wires to make sure the battery pack is securely connected Place the cover over t...

Page 10: ...hen fully charged the battery will provide up to 8hrs talk time and 7 days standby time Using the Belt Clip To attach the belt clip Line up the holes on each side of the handset Insert the belt clip i...

Page 11: ...esetting the handset see page 49 If you have accessory handsets try using a different handset for the test call Test Line 2 Optional If a second line is connected make a test call on the second line P...

Page 12: ...come packaged with the base are already registered to that base For instructions on registering repeaters to the base see page 50 Note Base range grey area and repeater range dotted outline around rep...

Page 13: ...the repeater to the new base see page 50 The repeater overwrites its own link to the base Placing repeaters Here are a few tips for placing your repeater so that you get the clearest signal and the m...

Page 14: ...e walking 444 away from the base Make a note where the signal strength icon drops from 3 bars to 2 or if you start to hear noise on the line which indicates the signal is getting weaker Place the repe...

Page 15: ...a call open the phonebook During text entry move the cursor to the left In the first 2 seconds of a message go to the previous message Anytime after that go to the beginning of this message Play stop...

Page 16: ...off Do not disturb In standby turn the Do Not Disturb feature on or off see page 36 Intercom hold In standby page a handset using the intercom During a call put the call on hold and start a call trans...

Page 17: ...g a call increase the call volume In the menu or any list move the cursor up one line End During a call hang up In the menu or any list exit and go to standby REDIAL Microphone 12 key dial pad Message...

Page 18: ...ng a phone number insert a 2 second pause lock In standby press and hold to lock or unlock the keypad Down In standby decrease the ringer volume for line 1 or line 2 During a call decrease the call vo...

Page 19: ...nying information in use on hold etc applies to line 1 or The accompanying information in use on hold etc applies to line 2 1 2 LINE 1 LINE 2 MENU SUN 12 00A 31 12 08 New CID 4 Answering system status...

Page 20: ...is 1 fully charged 2 half charged 3 getting low or 4 empty NA The signal from the base is 1 very weak 2 low 3 strong or 4 very strong Answering system status icons The icons on the right hand side of...

Page 21: ...8 New CID 4 Soft key 1 Soft key 2 Soft key 3 SUN 12 00A Handset 1 New CID 2 LINE1 MENU LINE2 Soft key 1 Soft key 2 Soft key 3 Soft keys in the main menu On the base On the handset 1 2 1 2 OK Back Opti...

Page 22: ...not all the soft key descriptions but these are probably the ones you ll see most often Soft key description What it does Back Go back to the previous screen Any unsaved changes on the current screen...

Page 23: ...hen the number on the key 2 The icon aA means the phone starts at the small letters so it enters small letters first then the number on the key then capital letters The phone automatically uses a capi...

Page 24: ...ng characters the cursor shows where you are in the line Use Up to move the cursor up one line Use Down to move it down one line Use Phonebook left to move it one space to the left Use Caller ID right...

Page 25: ...T coil mode to reduce noise on some hearing aids see Do you use a T coil hearing aid on page 48 Alarm Setting Handset only Set alarms on your handset see Using the Alarm Feature on page 38 Primary Lin...

Page 26: ...etting the clock will also ensure the answering system stamps your messages with the correct time and day You can set the clock from the base or any cordless handset Open the menu and select 111 Clock...

Page 27: ...ived from Caller ID The default setting for New Zealand is ON The default setting for Australia is OFF Special Feature Menus The following menus control specific features of your phone These menus are...

Page 28: ...andset to the cradle Press speaker switch between the speaker and earpiece Press speaker Not available put a call on hold Press intercom hold the soft key blinks to remind you the line is on hold To r...

Page 29: ...to line 2 Conferencing two lines together When you have active calls on both lines you can join the two lines together in a conference call Place the first call on hold 111 Switch to the other line an...

Page 30: ...oose one of 6 volume levels for the active line Using the Caller ID and Redial Lists You have to subscribe to Caller ID to use Caller ID features contact your telephone provider for more information C...

Page 31: ...dial the entry You can also go off hook before you open the list Press Talk flash or Speaker for the primary line or press Line1 Line2 Find the entry you want then press Dial Caller ID and redial menu...

Page 32: ...displays any CID information received for the waiting call For Australian Model Press Talk flash on the handset or FLASH on the base and then press 2 to accept the waiting call The first caller is put...

Page 33: ...niden com au for Australian model or www uniden co nz for New Zealand model To install a headset remove the headset jack cover and insert the headset plug into the jack Just make and receive calls as...

Page 34: ...2 entry To dial the number with the primary line for this 333 station press Talk flash or Speaker to manually choose a line press Line1 Line2 Use a speed dial number to open a phonebook entry On the d...

Page 35: ...bers 0 through 9 on the twelve key dial pad Each speed dial number can be assigned to only one entry If the speed dial number is already assigned the phone shows the name of the entry assigned to the...

Page 36: ...o use this multi station feature Edit Edit this entry See Editing an existing entry on page 31 Delete Erase this entry Chain Dialing If you often have to enter a series of digits or a code number duri...

Page 37: ...t be registered to the base before you can use them Handsets that aren t registered display a Handset not registered message For instructions on registering handsets to this base see page 49 or refer...

Page 38: ...our call you ll see a in the handset display and a in the base display To allow another station to join the call just turn privacy mode off by repeating the process above press Menu and select Call Pr...

Page 39: ...he page the phone cancels the page so you can answer the incoming call To From the base From a handset make an intercom page Press 111 Intercom hold Select the station you want to talk with or select...

Page 40: ...m Using Call Block If you subscribe to Caller ID you can block incoming calls by adding numbers to the call block list When either line receives a call the phone compares the received phone number to...

Page 41: ...bers reported by CID as Unknown This does not count as one of the 20 entries Add Caller ID number to Call block list With the phone in standby open the Caller ID list and find the entry you want Press...

Page 42: ...or on a weekly basis Select Days then press OK 777 If you choose Select Days the handset prompts you to choose which days of the week the alarm should ring To choose a day highlight it and press Sele...

Page 43: ...oice Message Notification This feature supports Frequency Shift Keying FSK message notification Contact your voice mail provider for more details If you subscribe to a voice mail service your phone ca...

Page 44: ...will use its pre recorded greeting Hello no one is available to take your call Please leave a message after the tone To record your greeting Open the menu and select 111 Ans Setup Select 222 Line 1 or...

Page 45: ...s the phone Choose Toll Saver to have the system pick up after 2 rings if you have new messages or after 4 rings if you don t Record Time Set the amount of time callers have to leave a message either...

Page 46: ...ds the phone returns to standby The icons on the handset s number keys and display show you which number key activates each answering system command these commands correspond to the answering system k...

Page 47: ...mpts you to select a line press Line1 or Line2 press 2 exit the system Press Play stop Press End Screening Your Calls Another feature your answering system gives you is call screening While the system...

Page 48: ...our answering system is off it will answer after about fifteen rings and sound a series of beeps instead of your greeting During the greeting or beeps press 222 and immediately enter your security cod...

Page 49: ...n t make or receive calls on line 2 Making sure line 2 is properly connected see page 2 Seeing if another station has activated Privacy Mode on line 2 Making sure you have subscribed to 2 separate lin...

Page 50: ...mode Contact customer service for more information I can t save a number to an existing phonebook entry Seeing if the number is already in the phonebook Seeing if that entry already has two phone numb...

Page 51: ...ays are selected see page 38 Making sure the date is set correctly see page 22 Weak or Hard To Hear Audio If a caller s voice sounds weak or soft the signal might be blocked by large metal objects or...

Page 52: ...stands straight up If you have any service that uses the phone line you might need a filter see below Installing a line filter or DSL filter Sometimes broadband Internet services that use the telephon...

Page 53: ...k you twice just to be sure The handset deletes its own link without contacting the base When you reset a handset or if you buy a new one that handset displays a Handset Not Registered message If you...

Page 54: ...e handset You can use the charger even if the handset is not registered On the base open the menu and select Register Handset On the bottom of the Ultra Range charger press and hold the registration b...

Page 55: ...ver and disconnect the 111 battery Let dry for at least 3 days with the battery 222 disconnected and the cover off for ventilation After the handset dries reconnect the battery 333 pack and replace th...

Page 56: ...ndset A cordless handset that you use to dial the phone and talk to callers In standby The phone is inactive there is no dial tone no station is on a call or listening to messages Line 1 and Line 2 Li...

Page 57: ...w uniden com au for Australian model or www uniden co nz for New Zealand model Rechargeable Nickel Metal Hydride Battery Warning CAUTION Risk of explosion if battery is replaced by an incorrect type D...

Page 58: ...one 1 Intercom 35 K Key Touch Tone 22 Keypad Lock 14 L LCD contrast 22 Liquid Damage 51 Low Battery Alert 53 M Making a call 24 Making a call from a Caller ID Record 27 Making a call with Speed Dial 3...

Page 59: ...unction with any equipment or parts or as a part of a system not manufactured by Uniden F Only available in the original country of sale Parts Covered This warranty covers for one 1 year the Product a...

Page 60: ...2009 Uniden Australia Pty Ltd Uniden New Zealand Limited Printed in Vietnam UNZZ01096BB 0...

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