S e c t i o n 2 – U s i n g a n E x t e n s i o n
9
phone rings with the new call.
or
Current call on hold (external calls only)
This will put the current call on hold and answer the incoming external call.
Making Calls
When you lift the handset, you will hear dial tone. However, you may hear the special interrupted dial
tone indicating that incoming calls are diverted to another extension.
After you hear either type of dial tone, you may begin dialling. If you wait for more than 8
seconds without dialling, the engaged tone will be heard.
If you are on an internal call and an exchange line call arrives then the alert tone will let you
know that a call is waiting.
All extensions have two digit numbers. The extension numbers are 11 to 18 on a fully
expanded 206 system plus 21 to 24 on a fully expanded 208 system plus 25 to 28 on a fully
expanded 212 system. Extension number 19 is reserved for door phone 1, 29 is reserved for
door phone 2 (if fitted on 208 system), while extension 10 is used to connect to the paging port.
If you dial a code which is not valid, you will hear the error tone. As soon as you hear the error
tone you may replace the receiver and then try again with the correct number.
If the administrator has enabled call barring then external call may not be possible to all
destinations. Also, an account code may need to be entered to dial an external number (see
page 10).
Dialling an extension
Go off-hook and dial the extension number, or 10 for the paging port and 19 or 29 for the door
phone 1 or 2.
Dialling Outside Lines
Access the next free line
Go off hook and dial 0, followed by the telephone number. It is not necessary to wait for the
network dial tone before dialling.
Access a specific line
Go off hook and dial 9 followed by the line number 1 –6. If the line is present and free then you will
hear dial tone, now dial the telephone number required.
Ring Back with Line when free
If all outside lines are busy, you may request the system to place you in a queue for the next line
which becomes available, the system will ring back when the line is free. After answering you are
connected to the line.
When seizing a line and busy tone is heard press 0 to camp on the line.
Cancel Ring Back
Go off hook and dial the cancel code.
Automatic repeat dial
After calling a busy external number stay off-hook. The system will keep dialling the number every
minute until the call is answered or it has dialled ten times. Hang up at any time to cancel.
Transferring calls
Internal unannounced
Transfer a call so that it rings at another extension. This is an unannounced transfer.
Internal announced
Transfers a call only after you have announced to the extension who is calling.
Trunk to Trunk transfer
Calls on one exchange line may be transferred to another exchange line and also the door phone calls
can be transferred to an external number. A trunk to trunk transfer and door phone diversion will
or
Key
top: 0 for line systems
bottom: 9 for line sytems
ext.
tel number
or
tel number
line, tel number
line
Ñ
Ñ
Ñ
Ñ
busy tone
Ò
Ò
Ò
Ò
Ñ
Ñ
Ñ
Ñ
confirmation tone
Ò
Ò
Ò
Ò
or
line
Ñ
busy tone
Ò
Ñ
confirmation tone
Ò
Ñ
Ñ
Ñ
Ñ
confirmation tone
Ò
Ò
Ò
Ò
Ñ
Ñ
Ñ
Ñ
external busy tone
Ò
Ò
Ò
Ò
stay
ext.
Ñ
Ñ
Ñ
Ñ
ringing
Ò
Ò
Ò
Ò
ext.
Ñ
Ñ
Ñ
Ñ
call answered
Ò
Ò
Ò
Ò
