S e c t i o n 2 – U s i n g a n E x t e n s i o n
11
Divert calls internally when extension is busy.
Note that the first three diversion methods cannot be set at the same time.
If your extension is set to divert calls to another extension then the dial tone will change to a
broken tone to remind you that you may not receive all calls.
Divert all calls
All calls to your extension will ring the new extension instead.
Divert all calls to an external number
All calls will be diverted to the system speed dial number 5xx entered. These telephone numbers
must be preset by the system administrator before this command will work. Page 57 gives details.
Divert if no answer to extension
Enter the diversion code then the extension number.
Enter the delay as follows: 2 = 10 seconds, 3 = 15 seconds … 9 = 45 seconds.
Divert if busy to extension
Enter the divert on busy code with the extension to divert to.
Cancel all diversions
Cancels all diversions.
Cancel divert all and no answer
Enter the cancel code, note this will not affect a divert on busy setting.
Cancel divert on busy
Enter the cancel code, note this will not affect divert on no answer.
Cancel all call diversion from another extension
If the extension is receiving diverted calls from another extension then it is possible to cancel the
setting from the receiving extension. Enter the cancel diversion code with the extension calls are
being diverted from.
Cancel divert on busy from another extension
Cancel divert on busy. Enter the extension at which divert is set.
Call Intrude
It is possible to intrude on a call and make a 3-way conversation. A warning tone will be heard over
the conversation while the call is being intruded upon. Note that it is only possible to use this feature
if it has been enabled by the system administrator, see page 51.
Intrude on call
Press 1 if the extension is busy, you are now intruding on the call.
Call Parking
This feature will allow you to ‘park’ an external call, this call can then be retrieved from any extension
without needing to know the exchange line number parked. The parked caller hears hold tone or
music while parked, depending on system programming.
ext.
sys speed dial no.
delay, ext.
ext.
ext.
ext.
Ñ
Ñ
Ñ
Ñ
busy
Ò
Ò
Ò
Ò
