Unifone Small Office, Installation And Programming Manual

Page 1: ...Unifone Installation and Programming Manual...

Page 2: ...s deemed necessary NOTICE FOR AUSTRALIA This equipment complies with Austel technical requirements NOTICE FOR NEW ZEALAND The grant of a Telepermit for any item of terminal equipment indicates only th...

Page 3: ...Country Setting 43 Courtesy Service 43 Day Night Mode 43 Door Phones Relays 44 DTMF Extensions 45 Exchange Line Assignment Bundle Splitting 45 Exchange Line Dial Tone Detection 46 Extension groups 46...

Page 4: ...I n s t a l l a t i o n P r o g r a m m i n g M a n u a l iv...

Page 5: ...ine 2 Extension Ports Option 1 2 Expansion Card 1 PSTN Exchange Line 2 Extension Ports Option 2 2 Expansion Card 2 PSTN Exchange lines 2 Extension Ports Option 2 2 Balanced Expansion Card 2 PSTN Excha...

Page 6: ...matic external alarm calls with voice messages if the optional fax voice card is fitted can be made to programmed numbers such as mobile phones in the event that alarm contacts are triggered Figure 1...

Page 7: ...1 2 card ISDN Analogue 3 8 1 0 2 card ISDN card System Expansion Configurations 208 system System Type Exchange lines Extensions ISDN S0 bus Expansion slot 1 Expansion slot 2 basic 2 8 2 10 0 2 card...

Page 8: ...extension ext answer Add an external number tel no answer Leave a conference call Remove last caller from conference Talk privately to original caller Divert Calls Divert all calls ext Divert all cal...

Page 9: ...extension call back busy tone Cancel extension call back Extension Group Calls Standard ring group 80 Ring group 81 83 with 1 2 or 3 rings rings 1 3 Holding Calls Put an external call on non exclusive...

Page 10: ...om extension exchange lines exch Listen to room monitor ext De activate room monitor Speed Dial Dial speed dial number speed dial code Program speed dial entry 0 9 tel no Delete speed dial number entr...

Page 11: ...ancel All Call Diversion from another extension 21 Cancel All Call Diversion from own extension 20 Cancel all diversions 31 ext Set Diversion On Busy 30 Cancel Diversion On Busy 30 ext Cancel Diversio...

Page 12: ...Pick off TAM extension if connected to exchange line 3 Set exchange call to camp on extension 5 Extension call back when free Camp on 6 Send message if calling party is busy optional 89 Exchange or e...

Page 13: ...and 19 or 29 for the door phone 1 or 2 Dialling Outside Lines Access the next free line Go off hook and dial 0 followed by the telephone number It is not necessary to wait for the network dial tone b...

Page 14: ...to make external calls without first entering followed by your secret account PIN code Enter account code Go off hook and dial the code shown followed by your account PIN number After entering the cod...

Page 15: ...his will not affect a divert on busy setting Cancel divert on busy Enter the cancel code note this will not affect divert on no answer Cancel all call diversion from another extension If the extension...

Page 16: ...press starts the conference Add an external number The external number may be dialled after pressing using any of the methods in the Dialling Outside Lines section on page 9 Leaving a conference call...

Page 17: ...two way speech link between any extension and the door phone The door phone has a call button for ringing and a permanently lit LED for easy location Extension numbers 19 and 29 are reserved for the...

Page 18: ...de to send a recall to the exchange line Flash Transparent external call Dialling 84 to seize a line followed by the telephone number Any press of the recall key on the phone will be sent out to the e...

Page 19: ...t is not retrieved within 1 minutes the call will ring back as a general call The system administrator can change this 1 minute timeout to between 30 seconds and 4 minutes see page 48 Any extension ma...

Page 20: ...single terminal extension directly Dial 1 followed by the extension number Page a single terminal extension if no answer Dial an extension then dial 1 during the first 10 seconds of ringing tone Page...

Page 21: ...that was left off hook The system administrator will have details about accessing the room monitor from an exchange line De activate room monitor Replace the handset on the monitored extension to tur...

Page 22: ...l a speed dial number Go off hook and dial the speed dial code Numbers 70 to 79 are used for extension specific speed dial numbers while the 206 system uses 511 to 559 for system wide speed dial numbe...

Page 23: ...ast programming step Repeat this procedure for each programming step Throughout the Programming section there are boxes like the one below which show where codes may be found in the Executive Terminal...

Page 24: ...the master extension idle for five minutes will automatically exit the system programming mode Enter Special Programming Mode Exit Special Programming Mode Executive Terminal Programming Menus To acc...

Page 25: ...yst Mode status GENERAL SETTINGS Master extension only Clock settings Set time Set date Set system mode Day Night mode Exch allocation CDR Call warning tone FAX Set FAX extension Clear FAX extension E...

Page 26: ...r class Clear all bar settings Program bar filters Set Bar filter Clear bar filter Program exempt filters Set Exempt filter Clear Exempt filter Exch divert number Miscellaneous Intrusion rights DTMF p...

Page 27: ...native carrier for set time 9 PIN 208 line entry no 208 212 only Add number to route on exchange line 5 digits max 9 PIN 200 Switch off alternative carrier feature 9 PIN 201 Switch on ACS using carrie...

Page 28: ...p 40 8 951 0000 Clear the unit cost and count unit meter pulses only 8 251 Enable CDR format for a serial printer 8 250 Disable CDR printer format enable PC mode 8 933 0 Log call end only default 8 9...

Page 29: ...low an extension to use an exchange line line 1 6 or 0 for all 9 PIN 9 line 0 ext 9 PIN 91 line 0 ext 206 Prevent an extension using an exchange line 208 212 Prevent an extension using an exchange lin...

Page 30: ...itch on immediate Hot line and assign to one of the high group extensions 8 660 EXT 208 212 Switch off Immediate Hot line fand assign to one of the high group extensions 9 PIN 680 number Program delay...

Page 31: ...ng night 9 PIN 3 line 0 ext 206 Remove extension from ringing on exch line during night 9 PIN 31 line delay ext 208 212 Add extension to ring on exch line during night 9 PIN 31 line 0 ext 208 212 Remo...

Page 32: ...Alarm 2 9 PIN 7 0 7 0 Disarm both alarms 9 PIN 700 700 Master Reset Security alarm settings to default 9 PIN 730 730 Reset Alarm 1 to default settings Security Alarm Programming p 54 9 PIN 740 740 Re...

Page 33: ...no valid account pin is entered will be assigned call barring class 4 This means incoming calls will be accepted but only emergency numbers and numbers found in the exempt table may be dialled In orde...

Page 34: ...rier selection works in the following way If an alternative carrier is enabled and active for the time of day then the full external number is compared against an exempt table The exempt table contain...

Page 35: ...line port Each exchange line has a table of 4 numbers of up to 5 digits If an extension dials a number matching an entry for any line then the current line will be dropped and the number dialled out o...

Page 36: ...on page 43 This feature will answer and play a courtesy message to callers if the call is left unanswered Courtesy service and the above auto answer services cannot be set up on an exchange line at t...

Page 37: ...n Flowchart Yes Call extension Error tone Silence Enter code Error tone Confirmation tone Yes Dial Tone heard No No Incoming call Auto answered Auto answer not enabled Dial 2 for Remote Programming Ac...

Page 38: ...emote location through auto answer The operation is defined in Figure 3 4 Figure 3 4 Remote Paging Operation Flowchart No Yes Ring back tone or disconnected Incoming call Auto answered Auto answer not...

Page 39: ...th the DISA facility so that the extensions or external number may only be dialled directly if a PIN is also entered with the DISA code Callers into the system will be treated according to the flowcha...

Page 40: ...all control operates Figure 3 6 Incoming Call Control Operation Flowchart Programming Codes Step 1 Optional fax voice card must be installed Record your answering messages speak at tone then hang up q...

Page 41: ...ourtesy service option but the courtesy service is overridden by the auto answer modes of step 2 If auto answer is disabled on exchanges lines after entering this code then the courtesy service must a...

Page 42: ...number When a call barring class is assigned to an extension then that extension cannot invoke recall to hold or transfer for 2 seconds after the last digit is dialled or 2 seconds after an incoming...

Page 43: ...ay class Assign a class for night time operation to an extension SYSTEM SETTINGS Set call barring Night class Assign a class to extensions 11 13 15 for example Assign a class to a user account SYSTEM...

Page 44: ...matically such as external call diversion and external alarm notification have no extension the output used is Dn or An where n is the exchange line used e g D2 Calls can be logged at the start of rin...

Page 45: ...112233 Call begins ringing at 14 12 01 17 11 14 13 0 00 2 0000 S 01 112233 Call stops ringing after 20 seconds either answered or incoming caller hangs up 01 17 11 14 15 0 01 5 0000 1 01 112233 12 Ex...

Page 46: ...ask last 4 digits of telephone number in CDR record Show full telephone number in CDR record Log only hotel logging enabled extensions in CDR output not standard extension call information Log both st...

Page 47: ...ension for a further 30 seconds If it is still unanswered after this time the caller will be disconnected Note that this service will be overridden by any other auto answer modes or external call dive...

Page 48: ...de mode Automatic mode Manual Day Night Setting by programming code Set to Day Mode and switch off automatic day night switching GENERAL SETTINGS Day Night mode mode Adhoc day mode Set to Night Mode a...

Page 49: ...tain exchange lines only There are two levels of assignment extensions may be barred completely from dialling out on certain exchange lines or they may be allowed to access lines by dialling the line...

Page 50: ...sion group Extension locking Each extension may be locked from accessing external lines by entering the lock code 7 It may be unlocked by dialling the code 7 PIN where PIN is a 3 digit code unique to...

Page 51: ...all forward feature on line N GENERAL SETTINGS Set Exch divert Set diversion on line N Switch off call forward feature on line N Step 3 Switch on external divert feature Switch on call divert feature...

Page 52: ...then the call will be automatically transferred to the nominated fax extension The person answering the call will hear busy tone when the fax call is switched to the fax extension If an extension is d...

Page 53: ...on that put the call on hold If this extension is busy or not answered for 30 seconds then the call will ring as a general incoming call Set exchange line on hold timeout delay Exchange line park time...

Page 54: ...3 on 208 212 as to do so would block any further system programming Some credit card transaction authorization devices cannot be programmed with a different telephone number hence they cannot dial a 0...

Page 55: ...and 208 212 system supports up to 2 basic rate ISDN accesses if the optional ISDN cards are fitted MSN and DDI numbering is supported by the telephone system In the case of MSN calls an incoming call...

Page 56: ...system wide ISDN SETTINGS COLR Off Program MSN number to extension ISDN SETTINGS Set MSN numbers Clear MSN number from extension Reset all MSN numbers ISDN SETTINGS Clear all MSN numbers Program MSN...

Page 57: ...ons to ring for exchange lines and door phones Add extension to ring for exchange line during day 206 only SYSTEM SETTINGS Incoming Ring Day mode RING On Stop extension ringing for exchange line durin...

Page 58: ...ensors The system provides two alarm ports to which alarm sensors may be attached see Figure 4 3on page 65 206 or Figure 4 4 on page 66 208 These may be programmed and set independently as normally op...

Page 59: ...ernal alarm is not cleared within 1 hour Type 2 will trigger if an alarm loop has not changed state for 24 hours such as a door contact unlike type 1 this alarm must be cancelled using the alarm cance...

Page 60: ...a fax voice card is installed then a message may be recorded at the master extension 12 on 206 13 on 208 212 and played back to the external number if the alarm is triggered Record alarm trigger noti...

Page 61: ...The system will be delivered factory configured to the correct size Use this code if cards are removed or installed No expansion cards fitted SYSTEM SETTINGS System size size no opt card One expansio...

Page 62: ...e key LED will flash The dial tone and LED will only return to normal when the extension has returned a call to the answering machine extension to retrieve the message If the answering machine extensi...

Page 63: ...8 systems as follows The wires labelled System Terminals only are only required for the system terminals not for ordinary telephones but should be connected if a terminal may be used in the socket in...

Page 64: ...ow and wait for the warning beep to stop The display terminal will also confirm with the message Terminal ID correct Manually program a terminal 206 208 No dial tone Try switching pins 3 and 4 around...

Page 65: ...hine Fax voice card option The fax detector card allows a fax line to be shared with voice calls Calls are answered with faxes detected and sent to the fax machine voice calls will ring as normal Firs...

Page 66: ...xceed the limit Locating the Telephone System The location selected for the telephone system should be clean dry temperature controlled and accessible to authorised personnel only When selecting a sit...

Page 67: ...crew fasteners chosen should be the correct type for the wall surface and capable of supporting the full cabinet weight Two 10 screws approximately 40mm long are required to locate into the slots prov...

Page 68: ...ng Generator Circuit and MDF Connection Unit A split Main Equipment cover Top cover Side cover is provided to allow individual access to the MDF Connection Unit without access to the Main Equipment ci...

Page 69: ...or phone Extension 18 Extension 16 Extension 13 Extension 12 Master programming extension PSTN Line 1 PSTN Line 2 or ISDN PSTN Line 3 or ISDN Alarm loop 2 or day night switch 6 V V TX TX RX RX ISDN Co...

Page 70: ...circuitry Figure 4 4 shows the terminal layout Figure 4 4 MDF connections 208 system Powerfail connections PSTN only Paging port Door phone 2 Not used 2 1 Door phone 1 Door 1 latch relay 24 23 22 21...

Page 71: ...protection circuitry Figure 4 5 MDF connections 212 system 14 Port 2 Port 1 Security alarm loop 1 Security alarm loop 2 24 23 22 21 18 17 16 15 27 Expansion slot 2 25 Expansion slot 1 12 11 1 2 3 4 5...

Page 72: ...on slot 1 4 None None 5 23 Requires 1 2 or 2 2 in expansion slot 2 27 Requires 2 2B in expansion slot 2 6 None None The power fail telephone must match the line signalling characteristics provided by...

Page 73: ...shows the location of the power fail extensions Figure 4 7 Extension socket wiring 208 Connecting terminals to 212 systems The terminals share the same pair as ordinary SLT telephones Terminals may n...

Page 74: ...ards contain digital circuitry which while extremely reliable can be damaged by exposure to excessive static electricity Use static handling precautions when handling these cards e g If power is inadv...

Page 75: ...d Meter Pulse CLI Detection Card 1 2 number 1 or 0 2 expansion card 1 2 number 2 or ISDN expansion card System software on socketed EPROM V24 card Fax Voice Card MDF Connectors Music on hold external...

Page 76: ...rs from the telephone system will be DTMF even if the extensions are pulse The PSTN CO Line ports can be connected to a host PBX s extension ports for analogue networking purposes Timed Loop Break lin...

Page 77: ...is recommended Programming details are found in the ISDN Programming section on page 51 Use of the PC program with theV24 option card is recommended to simplify the process If you wish outgoing calls...

Page 78: ...LI and Meter pulse detector card detects meter pulses as described above and detects the Calling Line Identification CLI information The CLI data is also sent to Executive Terminals and to the CDR fil...

Page 79: ...ge lines are directly connected by relays to extensions within the system On the 206 the extensions are 11 15 17 on the 208 system they are 11 12 21 and 23 while on the 212 system they are 11 12 25 an...

Page 80: ...pin plug marked SK3 206 or SK27 208 on the telephone system main board Ensure that the single wire is connected to pin 2 of the connector as shown in Figure 4 14 8 Thread the external cable from the b...

Page 81: ...the transformer and the main board 4 Connect the lead from the transformer to the socket X2 on the BBU card 5 Connect the card to the main board connector SK28 apply pressure to the board to connect...

Page 82: ...1 and 3 hours depending on the usage of the system and the number and duration of extensions ringing Firmware upgrade 212 only The 212 telephone system uses on board flash memory for its system softw...

Page 83: ...wering party to power up the modem and blind transfer the call to the modem extension As soon as the call has been transferred the maintenance location user should click on Dial modem and hang up the...

Page 84: ...system programming in the event of a mains power failure Batteries are not used anywhere in the system After programming changes the system should not be switched off for 6 minutes Generic Software Me...

Page 85: ...TN dial tone is on the exchange line by connecting directly to the line at the master socket Check that class of service 5 is not assigned to the extension Check that dial tone is given when you selec...

Page 86: ...exchange line calls to the extension from another extension with a different class of service Check that if an Executive or Standard Terminal had been used previously that the correct setting was then...

Page 87: ...with BBU card External Paging Port 600 0 dBm 775mV Real time clock operation during power fail Min 6 hours Recommended maximum no of terminals to page simultaneously 4 Environmental Operating Temperat...

Page 88: ...clearing Ringing Cadences Description of Call Type Cadence Specification 0s 2s 3s 6s 5s 4s 1s 7s Incoming ISDN PSTN Internal Call General Call 80 Code call 81 Code call 82 Code call 83 Automatic Call...

Page 89: ...extension ringing is immediate no delays No internal diversions on busy no answer are set All extensions can be either DTMF or Pulse Dialling Intrusion rights not set No automatic answering features...

Page 90: ...at the start of a call so that other equipment knows it is for a fax machine The system is able to transfer calls to a fax extension when it detects fax CNG tone COLP Connected line presentation This...

Page 91: ...sy to remember number PSTN Public Switched Trunk Network This is the name given to the analogue telephone network compare with ISDN the digital network Recall See flash RTC Real time clock This is the...

Page 92: ...using 11 call logging 41 call track ID 12 call back 14 calling line identity restriction See CLIR CDR hotel operation 41 programming 42 CLI analogue CLI detector card 74 analogue CLI generation card 7...

Page 93: ...3 firmware updating 212 78 flash memory See EEPROM flash programming 212 78 flash transparency 14 forward recall 14 FSK card 74 general call 15 glossary 86 group extensions 46 54 hold exclusive 15 mus...

Page 94: ...ring cadences 84 extension groups 46 54 MSN groups 54 swap internal and external sound 54 room monitor how to 17 selective line pick up 17 serial port connections 74 signalling connector locations 66...

Page 95: ...I n d e x 91...

Page 96: ...066 QLD Bowen Hills 07 3252 5512 Ashmore 07 5597 7203 SA Edwardstown 08 8375 9900 WA Balcatta 08 9240 4420 TAS Hobart 03 6234 9455 NZ Auckland 649 525 8007 Wellington 644 939 9355 Christchurch 643 374...