Making calls – the basic functions
37
Enquiry
You interrupt your call to consult with a user (including external users) and then
resume the original call.
p
You are on a call.
Activating and conducting an enquiry/consultation call
S
or
Activate consultation. The current call is placed "on-hold" so that the first user
waits.
o
Enter the phone number for the consultation call.
p
The number is dialed. The user answers. The consultation starts.
The second user is busy or does not answer
((
Press the display key to cancel the callback. You are reconnected to the first
partner.
During the consultation you can
• Book a callback
• Activate call waiting (
Page 65) or
• Override
The consultation is ended and you return to the waiting call
either:
The second station hangs up. You are reconnected to the first partner.
or:
Call the system menu.
> <
[
Select the menu item and confirm.
You are reconnected to the first partner. The second partner hears the busy tone
and hangs up; a Gigaset handset hangs up automatically.
However, you can also
• Toggle between the partners
• Set up a conference (
Page 69) or
• Transfer the waiting partner to the second partner
Enquiry
Menu
Quit and return?