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Unify OpenScape CP700, User Manual Hfa

The Unify OpenScape CP700 Quick Reference Card is a must-have manual for users of this cutting-edge device. It provides clear and concise instructions to maximize its capabilities. Download this helpful guide for free from 88.208.23.73:8080 and harness the full potential of your Unify OpenScape CP700.

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7

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Answering a call via the loudspeaker (speakerphone mode). . . . . . . . . . . . . . . . . . . . . . . . . 98
Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Answering a call with the DSS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Accepting calls for a colleague in the team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Selectively picking up a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Addressed via speakerphone (direct speaking). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Switch microphone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Ending a call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Dialing/Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Dialing with handset off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Dial with the handset on-hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Dialing with connected headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Choose from conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Calling with a direct station select (DSS) key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Redialing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Returning a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using speed dial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Forwarding calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Use call forwarding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Accepting a callback  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Checking/deleting a saved callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Switch to speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Open listening in the room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Call holding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Being on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Call second individual (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Transferring a call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Accepting a second call (Call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Carry out DMTF-suffix/dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Rollover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Importing contacts via WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   118
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Pairing NFC-enabled devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using a Bluetooth headset  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connecting the Bluetooth headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Testing a Bluetooth headset  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Transferring contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Receiving a vCARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Sending a vCard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using a Bluetooth conference phone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Connecting a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Testing the Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using a Bluetooth device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Incoming HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Summary of Contents for OpenScape CP700

Page 1: ...OpenScape Desk Phone CP700 CP700 OpenScape 4000 User Guide HFA A31003 C1000 U128 1 7619...

Page 2: ...Unify Software and Solutions GmbH Co KG 12 2020 All rights reserved Reference No A31003 C1000 U128 1 7619 The information provided in this document contains merely general descriptions or characterist...

Page 3: ...ch supports the IEEE 802 3af standard Never open the telephone If you encounter any problems contact your tech nical support Use only original accessories Using other accessories may be dangerous and...

Page 4: ...lded LAN cable Cat 5 for 100 Mb s or Cat 6 for 1000 Mb s Make sure in the building installation that this cable shielding is earthed The telephone is designed for operation in a sheltered environment...

Page 5: ...orts on the underside of the phone 19 Using network ports more efficiently 20 OpenScape Key Module 600 20 Keys 21 Softkeys 21 Audio controls 21 Fixed Function keys 21 Navigator 23 Dialpad 24 Permanent...

Page 6: ...images for screensaver 78 Automatic start of the screensaver 78 Set the fade time for the screensaver 79 Return to Main menu after timeout 80 Audio 81 Change connection volumes 81 Adjust ringer volum...

Page 7: ...ing a callback 109 Accepting a callback 109 Checking deleting a saved callback 109 During the call 110 Switch to speakerphone 110 Switching to the handset 110 Open listening in the room during a call...

Page 8: ...ting with a direct station select DSS key 151 During the call 152 Holding calls on line keys 152 Holding and then reaccepting a call on a line key 152 Exclusively holding and reaccepting a call on a l...

Page 9: ...ther phone Activate call forwarding 177 Save destination for fax PC busy stations call forwarding activated 178 Check turn off call forwarding for other phone 179 Check deactivate call forwarding for...

Page 10: ...change access 206 Displaying network information 207 Resetting user data 209 Initiating the reset 209 Web interface 210 General 210 Launching the web interface 210 Licenses 210 Administrator pages 210...

Page 11: ...s functions It contains important infor mation on the safe and proper operation of the OpenScape Desk Phone CP700 CP700X These instructions should be strictly complied with to avoid operating errors a...

Page 12: ...ration in order to ensure legibility in the User Guide The information area on the left is shown in a left aligned field When an action is selected it will be shown right aligned in green The action i...

Page 13: ...ssing the softkey without the action being selected Conversation display When the phone is idle the first entry in the conversation list is selected Information displayed for a selected conversation I...

Page 14: ...Programmable Keys Your OpenScape Desk Phone CP700 CP700 comes with 12 free programma ble keys with LED red green amber all of which can be programmed on two separate levels The 6 first programmable ke...

Page 15: ...Programmable Keys in the Favorites menu Press the Main Menu key if needed Open using the softkey Select the required page with the softkey An unused function key in the Favorites menu An example being...

Page 16: ...problems with the product Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum handsfree dis...

Page 17: ...u to navigate through the various applications on your phone page 23 5 Softkeys selects a function or opens a menu page 21 6 Audio keys allows you to optimally configure the audio features on your pho...

Page 18: ...cemail system 12 Hold key puts current call on hold 13 Transfer key puts a call on hold and gives you dial tone to call another party 14 Conference key establishes a conferences call 15 Redial key act...

Page 19: ...800x480 pixels Illuminated display Full duplex speakerphone function Headset Bluetooth 5 0 page 135 10 100 1000 Mbps Switch page 20 Wi Fi Available only on CP700X Web Based Management WBM page 210 No...

Page 20: ...ption saves one network port for each switch used and requires shorter network cables OpenScape Key Module 600 The OpenScape Key Module 600 is a key module attached to the side of the phone that provi...

Page 21: ...nction shown next to the key on the display or opens an additional menu Used in the Favourites menu as a Function key page 61 If there is no description next to the key the key is not active Key Funct...

Page 22: ...mail system Puts current call on hold Transfer key puts a call on hold and gives you dial tone to call another party Establishes a conferences call Activates a function configured by your administrato...

Page 23: ...de Opens subscriber information In settings Moves down a level Press the key In lists and menus Moves one level back In input fields Deletes character to the left of the cursor Press the key In lists...

Page 24: ...ion to the single digit numbers 0 to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter U in the Company field press the number 8 key on the...

Page 25: ...11x 12x 13x 14x 15x 16x 17x 1 1 2 a b c 2 3 d e f 3 4 g h i 4 5 j k l 5 6 m n o 6 7 p q r s 7 8 t u v 8 9 w x y z 9 0 0 1 _ Key Function during text input Function when held down Types special charac...

Page 26: ...manently displayed programmable keys Key Function when key is pressed _ Activates the function shown next to the key on the display or dials a phone If there is no description next to the key the key...

Page 27: ...ations option and is a collec tion of contact data and data from the call log See page 36 for detailed information Main menu You can access the main menu at any time using the key The time of day day...

Page 28: ...tatus sym bol To access the Presence menu press the Out of Office Call Forwarding key above the Soft keys You will see the following menu The menu has another one option Away The OpenScape UC Presence...

Page 29: ...ce via the phone is temporarily suspended with call forwarding or do not disturb If UC is not set up you get a menu for variable call forwarding with the options Var All calls Var External calls Var I...

Page 30: ...formation about the current call Different icons represent different situations and switches Icon Meaning The ringer is deactivated page 25 The ringer is set to a beep page 25 The ringer is activated...

Page 31: ...Available Presence status for Busy Presence status for Do not disturb Presence status for Be right back Presence status for In meeting Presence status for Offline Presence status for Away Icon Meanin...

Page 32: ...32 Getting to know the OpenScape Desk Phone CP700 CP700X Indicates a Wi Fi connection with no signal Icon Meaning...

Page 33: ...Desk Phone CP700 CP700X shows different content to which you can respond intuitively Action with Softkey Press the top Softkey to start an alphanumeric search page 44 Use the Softkey to dial the respe...

Page 34: ...he phone number and you will be shown conversations that match the input to date in the corresponding positions If the con versation is already shown in the list before your input is complete you can...

Page 35: ...ting in menus Browsing lists You can use the navigator keys to scroll through entries and confirm the functions you want page 23 Opening context menus If the arrow appears beside a selected entry a co...

Page 36: ...umber is automatically supplemented with a name if this information comes from the communication system or the telephone number is found in the system telephone book or in a company directory LDAP The...

Page 37: ...ll You can open a selected conversation using the navigation key or start a call using the softkey _ or the navigation key Z You start a call using the softkey _ if a conversation has not been selecte...

Page 38: ...38 Operating your OpenScape Desk Phone CP700 CP700X Creating or Editing conversations Open the details of the conversation using the key Use the Softkey to open the Contact details menu...

Page 39: ...e number If only one phone number is available it is stated here Work 2 Second work phone number Mobile Mobile phone number Home Home phone number Company The company a contact is working at Address 1...

Page 40: ...CP700 CP700X Delete the digits using the key and enter the last name Press the Softkey in the input field to complete the input for this field Use the or key to switch for example to First name and en...

Page 41: ...CP700 CP700X 41 Enter the first name and complete the input for this field with the Softkey Save the contact data You can add missing entries subsequently These inputs or changes to existing informat...

Page 42: ...rom the conversation list with no previous history Navigate to the Conversations screen which can be found at the idle screen Select the header row of the Conversation list by using the key and then t...

Page 43: ...pe Desk Phone CP700 CP700X 43 New contact form can be now updated Use the or key to switch for example to First name and enter the first name here if appropriate Save the contact data after entering t...

Page 44: ...key and begin entering the digits To search in your conversations list open an alphanumeric input field by pressing the Softkey for A or choose a purely numeric input field for the search by entering...

Page 45: ...ntain the name am for example Ampere or even Samara The hits are listed chronologically LDAP was configured by your administrator If LDAP is additionally configured in the standard case the search is...

Page 46: ...e first name and or last name as displayed in the conversation list Search input Functionality AMBER Matches any entries where the last name starts with amber AMBER Matches any entries where the last...

Page 47: ...ction on top shortcut key This key is used to switch between conversation types Pressing the top key will display a filtering tooltip box that shows possible call records and types All all conversatio...

Page 48: ...48 Operating your OpenScape Desk Phone CP700 CP700X...

Page 49: ...n during a call Select a conversation and open the details of this conversation using the key The latest four history entries are shown below the name number of the subscriber Press the Soft key for S...

Page 50: ...50 Operating your OpenScape Desk Phone CP700 CP700X The extra line is highlighted and shows the Forwarding party number inthe configured format next to the icon...

Page 51: ...an entry will still be created in the con versation list You can delete this entry again immediately Entries for incoming calls that you no longer need or entries from V Cards can also be removed from...

Page 52: ...ptions provides you with a functionality that will mark all new missed calls as read This means all conversations with new missed call event will change to show normal missed call events missed call c...

Page 53: ...Operating your OpenScape Desk Phone CP700 CP700X 53...

Page 54: ...e time The notification LED flashes and an Alerting screen will be shown for each call based on their signalled priority The Alerting screen is self dismissed within 15 seconds unless another call app...

Page 55: ...r shows another incom ing call screen You can still answer an ignored call waiting call either when the ongoing call ends or by selecting the ignored call waiting from the list Call handling is very l...

Page 56: ...a different menu during a call Use the key to open the main menu and from there for example change the Brightness of the display in the Settings Selecting the first Softkey will take you back to the p...

Page 57: ...all state Icon Meaning The phone is ringing or dialing g A call is active e You have placed a call on hold e g consultation hold Your call partner has placed the call on hold The voice connection is s...

Page 58: ...e keys in the left panel The OpenScape Desk Phone CP700 CP700X comes with 6 illuminated free programmable keys permanently in the left panel To program a Function key in the left panel perform the fol...

Page 59: ...erating your OpenScape Desk Phone CP700 CP700X 59 Press the Softkey Change Use the key to select one of the available functions in our example Call waiting camp on Confirm the function with the Softke...

Page 60: ...60 Operating your OpenScape Desk Phone CP700 CP700X Press the Softkey Save If you prefer not to change the standard label simply finish with Exit The Function key is now configured and can be used...

Page 61: ...o which you can assign functions and phone numbers You can program preferred functions that are not offered in menus It makes sense to assign the Voice calling functionality to a key To program this f...

Page 62: ...erating your OpenScape Desk Phone CP700 CP700X Press the second Softkey continuously to populate the first function key on page 2 Press the second Softkey Assign telephony function Press the Softkey C...

Page 63: ...Operating your OpenScape Desk Phone CP700 CP700X 63 Use the key to select one of the available functions in our example Voice calling Confirm the function with the Softkey Press the Softkey Save...

Page 64: ...esk Phone CP700 CP700X If you prefer not to change the standard label simply finish with Exit When you navigate to the Favourites option of the main menu screen you can see that the func tion key is n...

Page 65: ...a connected OpenScape Key Module 600 For the rest of this document we will use the second approach to refer to Function keys either they are on phone or on a connected OpenScape Key Module 600 Increa...

Page 66: ...our OpenScape Desk Phone CP700 CP700X User settings Use the key to open the main menu and then switch to the settings The menu consists of a configuration area for system local user and local administ...

Page 67: ...Desk Phone CP700 CP700X using the User settings menu The menu structure consists of several levels Switches The menus contain switches for activating and deactivating functions Example Press the Soft...

Page 68: ...68 Operating your OpenScape Desk Phone CP700 CP700X Press the Softkey for Q to save your new setting Parameters You can set values in some submenus Press the Softkey for K to open the setting...

Page 69: ...oing The setting is changed and you return to the previous menu Exit the menu Level You can use menus with levels to adjust the volume or brightness for example An example of display brightness is giv...

Page 70: ...cape Desk Phone CP700 CP700X Open the menu for the brightness setting Adjust the brightness to the desired level Use the key to do this The display is adjusted im mediately Complete the setting by pre...

Page 71: ...Operating your OpenScape Desk Phone CP700 CP700X 71 Save your new settings...

Page 72: ...for more detailed information on this topic DLS Security Pin Since your administrator has configured a DLS secure pin the following pop up screen appears on your device Enter the pin that the adminis...

Page 73: ...210 Press the Main Menu key if needed Open using the Softkey Select User settings Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Softkey Open using...

Page 74: ...s setting via the Web interface page 210 Press the Main Menu key if needed Open using the Softkey Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Sof...

Page 75: ...n using the Softkey Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Softkey Open using the Softkey Open using the Softkey1 Use the Softkey to increas...

Page 76: ...Open using the Softkey Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Softkey Open using the Softkey Open using the Softkey 1 Use the Softkey to br...

Page 77: ...u have uploaded your own images Press the Main Menu key if needed Open using the Softkey Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Softkey Open...

Page 78: ...ect how long OpenScape CP700 CP700X should be idle before the screen saver automatically activates You can choose from the following settings 0 minutes deactivated 1 minutes default 5 minutes 10 minut...

Page 79: ...ress the Main Menu key if needed Open using the Softkey Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Softkey Open using the Softkey Open using the...

Page 80: ...key if needed Open using the Softkey Open using the Softkey if needed j Enter and confirm the User password Select Phone Open using the Softkey Open using the Softkey Open using the Softkey Open using...

Page 81: ...olume Call loudspeaker volume You can also adjust volume settings from the user menu page 67 Set volume louder or quieter Press the key until you reach the desired volume Adjust ringer volume in call...

Page 82: ...e ringer You can mute the active ringer for an incoming call and only for that call Long press the key while the phone is ringing and only the active ringer is muted Ringer mode is not changed If you...

Page 83: ...e this setting via the Web interface page 210 Press the Main Menu key if needed Open using the Softkey Open using the Softkey if needed j Enter and confirm the User password Open using the Softkey Ope...

Page 84: ...ey Open using the Softkey if needed j Enter and confirm the User password Open using the Softkey Open using the Softkey Switch to Ringtone Open using the Softkey 1 You will be offered the following de...

Page 85: ...and confirm the User password Open using the Softkey Open using the Softkey Select the headset port Open using the Softkey 1 You will be offered the following options Wired headset Cordless headsetr C...

Page 86: ...Favorites Press the Main Menu key if needed Open using the Softkey Select the required page with the Softkey Press the Function key if it is shown Via the Service menu Press the Main Menu key if need...

Page 87: ...u want to block your telephone and simultaneously activate call forwarding Both of these actions can be stored as a sequence us ing a speed dial number Likewise in order to unlock the phone and cancel...

Page 88: ...s the required line key j Enter the destination number Select and confirm Your entry is saved Use speed dial page 106 or Confirm to enter a new destination number or Confirm to return to the previous...

Page 89: ...in information The OpenScape CP700 CP700X will login using the given user credentials If the data is incomplete missing server address username or password the phone will not try to login at all The O...

Page 90: ...e keys can be programmed in three ways Press and hold the selected key Call up via the Service menu Call up via User Settings The following is a description of the set up by pressing and holding the s...

Page 91: ...e left panel or on a connected OpenScape Key Module 600 to which a function is to be assigned until the programming prompt is displayed or Press the Main Menu key if needed Open using the Softkey Sele...

Page 92: ...th selected dialing keys Hold down the Function key in the left panel in the Favorites menu or on a con nected OpenScape Key Module 600 to which a function is to be assigned until the key programming...

Page 93: ...ore than one phone numbers for its contact To be able to select a phone number other than the default highlighte the conversation and press the button From the screen with the available phone numbers...

Page 94: ...the default number or the chosen number of the contact and the La bel shows the contact s name To edit these fields highlight either Number or Label and press the Softkey next to them When you naviga...

Page 95: ...cape Key Module 600 to which a function is to be assigned until the key programming menu is displayed or Press the Main Menu key if needed Open using the Softkey Select desired page 1 to 2 Press and h...

Page 96: ...nction is to be assigned until the key programming menu is displayed or Press the Main Menu key if needed Open using the Softkey Select desired page 1 to 2 Hold down the Function key that has been pro...

Page 97: ...rammed Select Assign local feature Confirm Confirm Confirm The key is programmed Activation After the key is programmed the LED lights amber to indicate that the key is busy so another key press in th...

Page 98: ...lit1 Answering a call via the headset Prerequisite A headset is connected The phone rings The key flashes Press the key1 To better understand the steps described here it is recommended that you read t...

Page 99: ...f your phone screen along with the phone number or name of the called party If a team member does not take the call within 15 seconds depending on the setup you will also hear an alert tone Prerequisi...

Page 100: ...activated by default for pickup group you can enter the code for display on request after picking up the phone Ask your adminis trator about this code Lift the handset j Enter the system code for disp...

Page 101: ...ophone or the handsfree microphone Ending a call Press the illuminated key The key is no longer lit or Press the illuminated key The key is no longer lit or Replace the handset or Press the key if it...

Page 102: ...the dial pad or Press the key if a headset is connected or Press key The input field in Conversations is opened in numeric mode j Internal Enter or complete the phone number External Enter or complete...

Page 103: ...Softkey to arrange a callback see also page 109 Dialing with connected headset Prerequisite The headset is connected j Internal Enter the phone number External Enter external code and phone number The...

Page 104: ...Page 91 Press the DSS key When the participants answer enter speakerphone mode or Lift the handset Redialing From the conversation list You can use conversation list to call your last connected party...

Page 105: ...dialed is established Returning a missed call Contacts who have tried to reach you are identified accordingly in the conversa tions list and appear at the top of the list The notification LED is red I...

Page 106: ...the Softkey j Enter the speed dial number The connection is immediately established Dialing with individual speed dial numbers Prerequisite You have set up individual speed dial numbers Press the Mai...

Page 107: ...rwarded FWD VAR BUSY BOTH ON If your connection is busy all calls are for warded FWD VAR RNA BOTH ON If you do not pick up a call all calls will be forwarded after a certain amount of time FWD VAR BZ...

Page 108: ...arding via the idle menu Press the Main Menu key if needed Select and confirm Internal and or external calls to your lines will be forwarding to the destination you have set for Fixed All calls see pa...

Page 109: ...tly busy or nobody answers Confirm Accepting a callback An participant for whom a callback was saved is now no longer busy or has phoned in the meantime Your phone now rings Lift the handset or Press...

Page 110: ...key Replace the handset Proceed with your call Switching to the handset Prerequisite You are conducting a call in speakerphone mode and Lift the handset Proceed with your call The hands free micropho...

Page 111: ...already busy please enter a different number Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle Press the Function key in the left panel or on a connected Open...

Page 112: ...up a recall occurs after a set time Lift the handset1 or Press the key or Press the key1 if a headset is connected to confirm recalling the party Being on hold You have been placed on hold by your ca...

Page 113: ...wn Ending a consultation call Confirm the option shown Switching to the held party alternating Confirm the option shown Transferring a call If the person you are speaking to wishes to be forwarded to...

Page 114: ...bsequent retrieval You can also block the second call or the signal tone page 86 Prerequisite You are on the phone and hear a warning tone approx every six seconds Ending the first call and answering...

Page 115: ...ur administrator to send the codes for the DTMF tones Rollover You can set up the volume for all notification which occur during your call For more information see Volumes Page 202 Ending the call als...

Page 116: ...eparator for the imported CSV file When exporting from Outlook do not change the mapped header field names 2 Select destination and confirm The path to the file will be displayed on the page next to t...

Page 117: ...o see import results button is pressed A successful import will be indicated by a Import completed text mes sage below the panel on the page A message Import contacts completed will also be displayed...

Page 118: ...checking the access authorization of a Bluetooth device in a Bluetooth network A connection key is generated for later identification Pairing NFC enabled devices If your Bluetooth device has an NFC re...

Page 119: ...th headset Now switch your Bluetooth headset to pairing mode see the user manual sup plied with the device Paired devices are displayed Start the search for new devices with the Softkey Start or set t...

Page 120: ...for op eration Testing a Bluetooth headset Press key You should now hear the on hook signal in the headset The input field is opened j Enter the phone number Z Confirm when the complete number has be...

Page 121: ...35 A vCard file is stored on your Bluetooth enabled device PC tablet mobile telephone etc Start the data transfer If a vCard is transmitted you will be prompted to accept the data transfer Example Pre...

Page 122: ...s on the destination device to save the vCard data or Sending to an unpaired device Prerequisite Bluetooth is activated on the device and the device can receive vCards Select the required contact from...

Page 123: ...rence phone Hold down the trim key on the conference phone for two seconds until the blue display light flashes Warning the device must be switched off first observe the instructions in the operating...

Page 124: ...e Answering a call Prerequisite The conference device is ready for operation and the OpenScape CP700 is in idle mode Both the phone and the conference device ring The caller is displayed To an swer th...

Page 125: ...es an HFAG call For more information about how to proceed during incoming call see Receiving a call Seite 98 Connected HFAG call Bluetooth status bar icon indicates an HFAG call The End audio button t...

Page 126: ...HFAG Call is removed from the CP phone For more information about how to proceed during a call see During the call Seite 110 Outgoing HFAG call Outgoing Call Dialing Bluetooth status bar icon indicate...

Page 127: ...Using Bluetooth 127 Outgoing Call Ringing HFAG call states in Main Menu Screen Incoming HFAG call in the Main menu screen The icon with the Bluetooth rune index indicates incoming HFAG call...

Page 128: ...e icon with the Bluetooth rune index indicates connected HFAG call HFAG call states in Conversations Screen Connected HFAG calls are displayed in the conversation list The HFAG call is distinguished f...

Page 129: ...29 Anonymous mode As a User you are able to configure Hide mobiles data In this mode no celler information will be presented only presence and state of the call All Bluetooth calls are logged to Anony...

Page 130: ...Spanish For other languages English layout will be used Navigation keys Navigation keys work as following Direction keys should work as direction keys on 5 way navigator Enter OK Backspace Back Esc Go...

Page 131: ...yboard initiates simple pairing PIN is generated by keyboard and CP700 shows this PIN on display and waits until the number is typed on the keyboard Legacy numeric comparison if keyboard initiates leg...

Page 132: ...By pressing the Remote button you can trigger certain action e g under the Function key or on OpenScape Key Module 600 configured by you on your OpenScape CP700 CP700X 700X You can choose from the fol...

Page 133: ...s this Bluetooth Remote button device called Selfie to be configured The Function keys are identified by their key label in the Select key screen Selecting the Select key menu above leads to the scree...

Page 134: ...n configured to be triggered by this Bluetooth Remote button device Trigger on reconnect If the Bluetooth Remote button is disconnected e g the device is in energy sav ing mode and you want to reconne...

Page 135: ...nScape CP700 CP700X should use to register at other Bluetooth devices z You can also configure this setting via the Web interface page 210 Press the Main Menu key if needed Open using the Softkey Open...

Page 136: ...n using the Softkey Open using the Softkey Paired devices are displayed Start the search for new devices with the Softkey If needed start or set the pairing function on the Bluetooth device Located de...

Page 137: ...is now paired with the Bluetooth device but not yet connected page 138 Enter pairing PIN Q_ Pairing is only performed the first time contact is established between a Bluetooth device and your OpenSca...

Page 138: ...d devices are displayed Select the relevant Bluetooth device and open it The status of the device is displayed and activated for example with aud Open the configuration menu with the Softkey Select th...

Page 139: ...ing by selecting the Softkey The icon for the device name was removed Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list for example if it will no longer...

Page 140: ...ible for other devices Paired devices are displayed Select the relevant Bluetooth device and open it Open the Configuration menu with the Softkey The current name is displayed Open the field name with...

Page 141: ...no de vices Start the search for the devices in the vicinity with the Softkey Repeat the search if necessary with the Softkey Open a located device in the search list with the Softkey You see the fol...

Page 142: ...acons to connect to smartphones or tablets in the area via Bluetooth You can then for example exchange information between the phone and a smartphone Eddystone is an open source project by Google for...

Page 143: ...oftkey This should be an HTTPS address that is as short as possible For long address es use a URL shortener to shorten it It cannot be changed when setting up iBeacon Set up interval Select entry for...

Page 144: ...f Mr Schulze All three lines can be used to phone from all three phones The line of the phone s own secondary extension number if however always the pri mary line Primary line All multi line telephone...

Page 145: ...es that share this line if configured If for example a shared line is being used by a phone a status message indicating that this line is busy is displayed on all other telephones sharing the line Dir...

Page 146: ...ne key You can also display information about the caller on the active line Prerequisite You have accepted a call on a line key The LED of another line key flashes quickly the Preview is set up Activa...

Page 147: ...cted to line keys Accepting calls in the order provided Your phone rings call The caller ID is displayed The LED of the suggested line key flashes quickly Lift the handset or Press the key and use spe...

Page 148: ...ger cutoff function key The LED lights up The phone does not ring upon incoming calls Switch on ringing press the Ringer cutoff function key The LED goes out The phone rings upon incoming calls Forwar...

Page 149: ...arget phone for incoming calls A Ring transfer function key call ringing transfer line can be programmed by your administrator for every line Activation Press the programmed Ring transfer function key...

Page 150: ...nd prompts dialing Example The line 220870 has been automatically selected The LED of line 220870 lights up j Enter the phone number Dialing with selectable line seizure Lift the handset or Press the...

Page 151: ...rect station select DSS key Prerequisite You have set up DSS keys on your phone page 17 The de sired participant s line is busy Press the DSS key The participant called accepts your call waiting Lift...

Page 152: ...shing line key Proceed with your call Exclusively holding and reaccepting a call on a line key Prerequisite You have accepted a call on a line key or you are making a con sultation call that only you...

Page 153: ...the call Saved number redial for a particular line stored phone number If this type of saved number redial is set up on your phone you can save a phone number for subsequent saved number redialing to...

Page 154: ...gured in the left panel in Fa vorites or on a connected OpenScape Key Module 600 Lift the handset or Press the key and use speakerphone mode Saving an extension number for saved number redial to line...

Page 155: ...key lights up Press the MWI key Information on the caller is displayed page 20 Carrying out a callback request A callback request is displayed Select and confirm The participant is called on the rele...

Page 156: ...requisite 1 The relevant administrator has determines that the lines are to be held during line transfer and may only be ended by hanging up the handset or with the release call key Prerequisite 2 You...

Page 157: ...e current or fol lowing call You are already conducting a call on a line or Lift the handset With the programmed function key Press the programmed Private call function key Via the Service menu Press...

Page 158: ...ready conducting a call on a line or Lift the handset With the programmed function key Press the programmed Private call function key Via the Service menu Press the Main Menu key if needed Open using...

Page 159: ...t be deactivated Press the Request silent monitor function key briefly twice A special ringtone sounds on the phone of the witness and the message Witness or tape con nection is shown on your display...

Page 160: ...or the manager Ask your call partner to wait Press the programmed function key Pickup if configured Ending a call back to the first call Confirm Continue the call with the first call partner Transferr...

Page 161: ...l is not accepted for the manager After 15 seconds depending on the system you will hear an alert tone signal on the manager s phone The display shows who is calling Lift the handset Press the program...

Page 162: ...second call for the manager As the manager you can determine if calls for you should arrive in the secretarial office while you are on the phone If you are on the phone and expecting another importan...

Page 163: ...the buzz code to create a buzzing on a target phone Messenger calls You can call up messages with a key press if you configure a relevant key on the manager s phone Assign function key with function...

Page 164: ...key Scroll Select and confirm with the Softkey It is shown whether an reminder is saved or not First reminder Confirm Other reminder Select and confirm j Enter a 3 or 4 figure time e g 845 for 8 45AM...

Page 165: ...an appointment The saved time arrives The phone rings Press the key twice or Lift the handset and put it back down The appointment time is displayed for a few seconds Delete _ Return _ Reminder Remin...

Page 166: ...inistrator An internal PIN is required for your own OpenScape 4000 system For other Open Scape 4000 systems in the network you need a network wide PIN Press the Main Menu key if needed Open using the...

Page 167: ...successful identification Select and confirm Call forwarding is activ Switch off identification on another device Open menu Select and confirm Select and confirm Call forwarding _ PIN COS _ Deactivat...

Page 168: ...le connection Key assignment Authorizations Call forwarding In addition outstanding messages or texts are signaled Guest phone conversations are visible and can be used The conversations you have had...

Page 169: ...ne number and press the hash key j Enter ID and press the hash key The login procedure starts After logging in you will see the F icon and your own phone number in the notification area and to the rig...

Page 170: ...le HFA Logoff Select and confirm or j On the phone s idle screen enter the system code for Mobile HFA Logoff e g 25 The logoff procedure starts Log off via the home phone If you have forgotten to log...

Page 171: ...t up can be cancelled The home phone is activated again and you can make calls as usual Transfer connection to next phone If you want to transfer your connection from the first guest phone to a second...

Page 172: ...ed destination Speaker call in a group to a variable destination to a fixed destination Intercom within a group to a variable destination to a fixed destination Announcement to all members of a manage...

Page 173: ...or Press the Speaker call key if it is set up j Enter the internal phone number of the subscriber A connection to the target s loudspeaker is established immediately if not busy the handset isn t lift...

Page 174: ...l to a variable destination Lift the handset or Press the key to use speakerphone mode j System code for Voice call group participants ask relevant administrator if necessary or Press the Call group p...

Page 175: ...et When talking in a group the loudspeaker and microphone on the target phone are automatically turned on Lift the handset or Press the key to use speakerphone mode j System code for Speaker call ask...

Page 176: ...e Speaker call 1 way bcst key if it is set up j Enter the internal phone number of a group member Z The loudspeakers of all group telephones are automatically switched on and you receive a confirmatio...

Page 177: ...es the responsible administrator of your system will help you Save destination for other phone Activate call forwarding Press the Main Menu key if needed Open using the Softkey Open with the Softkey C...

Page 178: ...d call forwarding type Codes are assigned by the responsible administrator In the table you can enter the key figures that are val id for you j Enter phone number of other connection Confirm j Enter P...

Page 179: ...ect and confirm Confirm j Enter phone number of other phone Confirm j Enter PIN Confirm Deactivating Confirm or Query Select and confirm Example for the display Calls to connection 3428 are redirected...

Page 180: ...phone number of other connection Confirm j Enter PIN Confirm Deactivating Confirm or Check Select and confirm Change call forwarding for other connection To do this follow the same procedure as for sa...

Page 181: ...UC preferred device screen shows a list with the names of all the devices you have configured through the UC web client To select a new device highlight it and press the Softkey next to it The LED st...

Page 182: ...he left panel or on a connected OpenScape Key Module 600 to which you want to assign the camera until the programming prompt is displayed or If you want to use a Function key in the Favorites menu Pre...

Page 183: ...1 to 2 Press the Softkey that corresponds to the camera you want to activate The video turns on and you can see the following screen To deactivate the video click the Softkey next to the camera icon Y...

Page 184: ...ctions LED displays for camera keys LED Meaning _ LED off the camera is in idle mode LED lights green Video stream active LED lights orange In progress LED lights red Failure contact your administrato...

Page 185: ...Select Assign local feature Confirm Confirm Confirm The key is programmed LED displays for door opener keys Opening the door without receiving a call Prerequisite The functionality has to be enabled b...

Page 186: ...opener has been configured by your administrator Since you have a door phone with an embedded camera direct video has to be en abled by the administrator too If the service engineer has set up a door...

Page 187: ...xt example Speak with a visitor over the door terminal Prerequisite Phone is called from the door phone Lift the handset You are connected to the entrance telephone immediately or Press key or Confirm...

Page 188: ...of your entrance before opening the door Confirm with the Softkey You can see the following screen on your device When you have configured more than one camera you will see the following screen Press...

Page 189: ...Open a video stream after answering a door phone call Prerequisite Door opener and Direct Video have been configured by your ad ministrator A call from the door phone has been answered When you answer...

Page 190: ...ou have configured for the camera See also at page 182 Your video turns off You can turn the video on again Press the Softkey next to to end the call Opening the door While you have received a call fr...

Page 191: ...are called then all the phones in the ONS group will ring If A B or C is busy all phones in the ONS group are busy busy tone for a caller from out side the ONS group Within the ONS group the phones ca...

Page 192: ...g when you leave the workplace When you are present you enter the group again Press the Main Menu key if needed Open using the Softkey Open with the Softkey Select and confirm Select and confirm Confi...

Page 193: ...u key if needed Select and confirm The display shows whether do not disturb is switched on or off Press the Softkey again to switch mode If your phone belongs to an ONS group parallel calls page 191 p...

Page 194: ...on or off Confirm or confirm Caller ID suppression The display suppression applies only to a subsequent call and is not stored during the redial page 154 selection Press the Main Menu key if needed O...

Page 195: ...ord as described in this section If you repeatedly enter the wrong password 2 to 5 times additional attempts are blocked You can make another attempt after a predefined time It is possible that you wi...

Page 196: ...he Softkey Open using the Softkey The input field is displayed j Enter the current password and conclude your input with the Softkey Open using the Softkey The input field is displayed j Enter 6 zeros...

Page 197: ...stem Prerequisite You have received a corresponding code number from the re sponsible administrator Locking the phone Press the Main Menu key if needed Open using the Softkey Open with the Softkey Sel...

Page 198: ...ction when you have activated the lock You can also enter the emergency number via the dialpad The emergency call numbers pre configured by the administrator can be called at any time via the dialpad...

Page 199: ...e is unlocked if the password is correct If the telephone is locked an emergency number entered by the adminis trator can be input using the dial pad or dialed with the Emergency call op tion If the p...

Page 200: ...s only encrypted if the other side also supports the encryption or Connections are always encrypted Querying the status when connected During the call you can query whether your call is secure Select...

Page 201: ...number can be determined during the call or up to 30 seconds afterwards You are not allowed to hang up Press the Main Menu key if needed Open using the Softkey Open with the Softkey Select and confir...

Page 202: ...ting via the Web interface page 210 Press the Main Menu key if needed Open using the softkey Open using the softkey if needed j Enter and confirm the User password Open using the softkey Open using th...

Page 203: ...configure this setting via the Web interface page 210 Press the Main Menu key if needed Open using the softkey Open using the softkey if needed j Enter and confirm the User password Open using the so...

Page 204: ...ermine which ringtone should ring for the respective ringtone type in the local ringtone menu yourself page 203 z You can also configure this setting via the Web interface page 210 Press the Main Menu...

Page 205: ...ple all of the characters available in the field are deleted at once If block dialing is switched on you can delete individual characters z You can also configure this setting via the Web interface pa...

Page 206: ...he Exchange server and conclude your input with the softkey Open using the softkey The input field is displayed j Enter your e mail address used for Exchange and conclude your input with the softkey O...

Page 207: ...one and the HTML address of the web interface It also provides real time data about the network activity of the phone Press the Main Menu key if needed Open using the softkey Open using the softkey if...

Page 208: ...the network LAN RX PC RX The network or PC interface data packets received are illus trated dynamically in graphical form LAN TX PC TX The network or PC interface data packets sent are illustrated dy...

Page 209: ...and confirm the User password Select the Reset menu Open using the softkey Perform the reset immediately with the softkey The user data is reset to factory settings Some images for the screensaver wi...

Page 210: ...ation consult your administrator or refer to the administration manual Administrator pages This area lets you configure settings for administering your phone and the network environment Access to the...

Page 211: ...original values Update Update the values Log out Log out from the phone User menu User Login Password V page 195 Current password New password Confirm password Ringer Local ringers Call type V page 20...

Page 212: ...edence Ringer sound Pattern melody Pattern sequence US DSN Routine Ringer sound Pattern melody Pattern sequence Emergency Ringer sound Pattern melody Pattern sequence Ringer mode V page 203 OpenScape...

Page 213: ...stination Connected calls V Insecure call alert Bluetooth Configuration Active Bluetooth addres Phone name Keyboard Beacon Mode URI UUID Major Minor Interval ms UC credentials UC user name UC password...

Page 214: ...214 Backlight dim Backlight off File transfer V page 78 Slideshow images Ringtones Contacts transfer Diagnostic information...

Page 215: ...response Enter correct number Call again later Possible cause Own number entered Possible response Enter correct number Possible cause External phone number memory space in system currently full Poss...

Page 216: ...display Pressed key does not respond Check if the key is stuck Phone doesn t ring when called Check if your phone is on silent the ringer off icon appears on the status bar page 30 If so activate the...

Page 217: ...13 Contact deleting 51 52 Context dependent displays 33 Conversation Accept 98 Ending 101 Parking a call 111 Retrieving a parked call 111 Conversations 36 search 44 D Data privacy 168 Deactivating the...

Page 218: ...Service Mailbox MWI 155 Open listening 110 OpenScape Desk Phone CP600 Provides hands free listening 110 OpenScape Key Module 600 20 Operating steps programming a key 91 Operation notes 3 P Parameters...

Page 219: ...ice calling 173 T Telephony interface SingleLine 54 Three party conference 157 Toggle connect 113 Tone dialing 115 Transfer call 113 U Unsecure connection 200 User interface 17 User menu 211 User supp...

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