background image

Example:

 82123428.

3. Using the navigation keys select “

Network information

“ and confirm with 

[OK]

. The IP

address for the phone will then be displayed under "

IPv4 address

".

D. WHERE CAN YOU FIND HELP REGARDING YOUR
TELEPHONE SYSTEM?

You can use various sources for help concerning your issues. Please use them in the order
suggested here:

 

 

NFON AG

Machtlfinger Str. 7
81379 München
Tel.: + 49 89 45 3000
www.nfon.com

mynfon.com

Here you can find an overview of all documentation, downloads, blogs and
portals as well as help pages and further information.

For any feedback to documentation, please contact redaktion@nfon.com

 

portal.nfon.com

     

 

   
   
   
   
 

The home page of the service site contains various links to manuals, brief
instructions, software downloads and templates. Please read these
manuals thoroughly. They help you get the most out of your telephone
system.

 

support.nfon.net

     

 

 

 

The NFON AG support website contains detailed FAQs with valuable
information pertaining to your telephone system. You can always check the
status of your support inquiries and respond to further inquiries.

 

Support hotline
for existing
customers

 

 

 

 

 

 

 

If neither the manuals nor the FAQs or other contents of the support
website provide a solution, you can open a support ticket by phone.
Our support staff is available Monday to Friday from 8:00 am to 6:00 pm at 
+44 20 3740 6740 for UK and +49 800 63 66 555 for Germany.

Please include at least the following items with your inquiry:
• Your customer number, your name and a telephone number
• A full description of the malfunction, error or question about operation
• Specify the affected system component (e.g. for end devices the MAC
address)
• Specify when this incident occurred and the frequency
• Please also specify which other support sources you have used thus far

Summary of Contents for OpenStage 15

Page 1: ...ne system requires a V3 R1 21 or V3 R1 38 firmware or later When purchasing phones from NFON we can guarantee a compatible firmware is preloaded Unify OpenStage phones are available in 3 versions The...

Page 2: ...he administration portal at any time Activate the function on the administration portal Restart all telephones Restarting may take a few minutes During a conversation a lock icon on the telephone disp...

Page 3: ...device is not registered to the telephone system When the Internet connection fails or there is no LAN connection and If call forwarding if unavailable is programmed for a direct extension e g extensi...

Page 4: ...forward to telephone number 12 Cancel delayed call forwarding 13 destination If busy forward to telephone number 13 Cancel call forwarding if busy 14 destination Call forwarding if unavailable 14 Canc...

Page 5: ...y supports you intuitively in operating the phone 6 Use the navigation keys to operate the phone 3 Use the audio keys for optimal use of your phone s audio features 7 Program functions to the freely p...

Page 6: ...dio features 2 The tilting display supports you intuitively in operating your phone 2 line display max 33 characters each 6 Use the 3 way navigator to conveniently navigate the applications of your ph...

Page 7: ...niently navigate the applications of your phone 3 Program freely programmable sensor keys with personal phone numbers and functions for your personal needs 7 The keypad is used to enter phone numbers...

Page 8: ...he audio keys for optimal use of your phone s audio features 3 Use the mode keys to conveniently operate your phone s applications Pressing repeatedly pressing will successively select the tabs within...

Page 9: ...e Unify OpenStage 60 can be expanded with the Unify OpenStage Key Module 60 keypad expansion 1 2 Placing calls There are various methods for placing a call With the receiver Lift the receiver enter th...

Page 10: ...elect from the following call lists Missed Dialled Received and Forwarded Repeatedly pressing the call lists key will successively select the various call lists tabs After selecting the respective cal...

Page 11: ...tly to the list of missed unanswered calls You will now see the entries in the missed calls list Use the navigation keys to browse between the entries Unify OpenStage 60 Please press the lighted call...

Page 12: ...nference call Start a Three Way Conference following these steps Call party 1 Once party 1 is on the line the phone display will show various options Using the navigation keys please select Start conf...

Page 13: ...in the phone extension Click on the CCNR check box under Administration Profile to activate the function 2 Advanced telephone functions 2 1 Function keys codes The service site also refer to administr...

Page 14: ...red number in the entry field Control codes allow direct access to the telephone system s functions The following codes apply Code Description Restart devices only for snom devices n Use outside line...

Page 15: ...NST Intercom to extension EXT 84 nnnn1 Become member of the queue with service ID nnnn 84 nnnn1 Leave queue with service ID nnnn 85 Echo extension 86 Block caller ID CLIR 860 Show main number as tele...

Page 16: ...show Phone locked To unlock the phone please select Unlock user and confirm with OK Now enter your user name and confirm your entry with OK The user password is comprised of 82 extension VoiceMail PI...

Page 17: ...ply select Voicemail Next select Call mailbox Voicemail or Voicemail depending on your Unify OpenStage phone By selecting the extension set up on the service site for accessing voicemail On the servic...

Page 18: ...ly They help you get the most out of your telephone system support nfon net The NFON AG support website contains detailed FAQs with valuable information pertaining to your telephone system You can alw...

Page 19: ...tomers Test customers are routed to a service hotline tailored to their specific needs Our staff for this hotline is available Monday to Friday from 9 am to 5 pm at 44 20 3740 6740 for UK and 49 89 45...

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