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Fixing problems
Troubleshooting
Pressed key does not respond
Check if the key is stuck.
Telephone does not ring
Check whether the "Do not disturb" function is activated on your telephone ("Do
not disturb" appears on the screen
Page 22). If so, deactivate it
You cannot dial an external number
Check whether you telephone is locked ("Not authorized" appears on the
screen). If the phone is locked, enter your PIN to unlock it
To correct any other problems
First contact the relevant service personnel. If the service personnel are unable
to correct the problem, they must contact Customer Service.
Caring for your telephone
• Never allow the telephone to come into contact with coloring, oily or aggres-
sive agents.
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry
cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner containing
surfactants, such as a dish detergent. Afterwards remove all traces of the
cleaner with a damp cloth (using water only).
• Never use aggressive or alcohol-based cleansers on plastic parts. The use of
scouring agents is also forbidden.
