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This document sets out the terms and conditions of the product 

warranties for Unilux Accessories. It is an important document. 

Please keep it with your proof of purchase documents in a safe place 

for future reference should there be a manufacturing defect in your 

Product. This warranty is in addition to other rights you may have 

under the Australian Consumer Law.
1.  In this warranty:

 

  (a)  ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the 

Competition and Consumer Act 2010;

  (b)  ‘Product’ means any Electrolux spare part and accessory product 

purchased by you and accompanied by this document;

  (c)  ‘ASPD’ means Electrolux’s Authorised Spare Parts Distributor;
  (d)  ‘Electrolux’ is the brand controlled by Electrolux Home Products Pty 

Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 

341 in respect of Products purchased in Australia and Electrolux (NZ) 

Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount 

Wellington, in respect of Products purchased in New Zealand;

  (e)   ‘Warranty Period’ means the period specified in clause 3 of this 

warranty;

  (f)  

‘you’ means the purchaser of the Product not having purchased the 

Product for re-sale, and ‘your’ has a corresponding meaning.

2.  

Application:

 This warranty only applies to new Products, purchased 

and used in Australia or New Zealand and is in addition to (and does 

not exclude, restrict, or modify in any way) other rights and remedies 

under a law to which the Products or services relate, including any non-

excludable statutory guarantees in Australia and New Zealand.

3.  

Warranty Period:

 Subject to these terms and conditions, this warranty 

continues for a period of 12 months in Australia and New Zealand, 

following the date of original purchase of the Product.

4.  

Repair or replace warranty:

 During the Warranty Period, Electrolux or 

its ASPD will, at no extra charge, subject to these terms and conditions, 

repair or replace any Product or parts which it considers to be defective. 

Electrolux may, in its absolute discretion, choose whether the remedy 

offered for a valid warranty claim is repair or replacement. Electrolux or its 

ASPD may use refurbished parts to repair your Product. You agree that 

any replaced Products or parts become the property of Electrolux.

5.  

Travel and transportation costs:

 Subject to clause 7, Electrolux will 

bear the reasonable cost of transportation, travel and delivery of the 

Product to and from Electrolux or its ASPD. Travel and transportation  

will be arranged by Electrolux as part of any valid warranty claim.

6.   Proof of purchas

e

 is required before you can make a claim under this 

warranty.

7.  

Exclusions:

 You may not make a claim under this warranty unless  

the defect claimed is due to faulty or defective parts or workmanship. 

This warranty does not cover:

  (a)  light globes, batteries, filters or similar perishable parts;
  (b)  parts and Products not supplied by Electrolux;
  (c)   cosmetic damage which does not affect the operation of the 

Product; 

  (d)  damage to the Product caused by: 

  (i)  negligence or accident;

  (ii) misuse or abuse, including failure to properly maintain or service; 
  (iii)  improper, negligent or faulty servicing or repair works done by   

anyone other than an Electrolux authorised repairer or ASPD; 

  (iv) normal wear and tear;
  (v) power surges, electrical storm damage or incorrect power supply;
  (vi) incomplete or improper installation;
  (vii) incorrect, improper or inappropriate operation; 
  (viii) insect or vermin infestation;
  (ix)  failure to comply with any additional instructions supplied with  

the Product;

In addition, Electrolux is not liable under this warranty if: 
  (a)  the Product has been, or Electrolux reasonably believes that the 

Product has been, used for purposes other than those for which the 

Product was intended, including where the Product has been used 

for any non-domestic purpose;

  (b)  the Product is modified without authority from Electrolux in writing;
  (c)  the Product’s serial number or warranty seal has been removed  

or defaced.

8.  How to claim under this warranty: 

To enquire about claiming under 

this warranty, please follow these steps: 

  (a)  carefully check the operating instructions, user manual and the  

terms of this warranty;

  (b)  have the model and serial number of the Product available;
  (c)  have the proof of purchase (e.g. an invoice) available;
  (d)  telephone the numbers shown below.

9.  

Australia: 

For Products and services provided by Electrolux in Australia: 

Electrolux goods come with guarantees that cannot be excluded under 

the Australian Consumer Law. You are entitled to a replacement or 

refund for a major failure and for compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the Product 

repaired or replaced if the Product fails to be of acceptable quality and 

the failure does not amount to a major failure. ‘Acceptable quality’ and 

‘major failure’ have the same meaning as referred to in the ACL.

10.  New Zealand:

 

For Products and services provided by Electrolux in New 

Zealand, the Products come with a guarantee by Electrolux pursuant 

to the provisions of the Consumer Guarantees Act, the Sale of Goods 

Act and the Fair Trading Act. Where the Product was purchased in New 

Zealand for commercial purposes the Consumer Guarantee Act does 

not apply.

11.  Confidentiality:

 You accept that if you make a warranty claim, Electrolux 

and its agents including ASPD may exchange information in relation to 

you to enable Electrolux to meet its obligations under this warranty.

 Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND  

APPLIANCE: UNILUX ACCESSORIES

UAccessories_Warr_May17

Important Notice

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

FOR SERVICE 

or to find the address of your nearest

customer care centre in Australia

PLEASE CALL 1300 363 640

For the cost of a local call (Australia only)

AUSTRALIA 

ELECTROLUX HOME PRODUCTS

163 O’Riordan Street, Mascot NSW 2020

electrolux.com.au

FOR SPARE PARTS 

or to find the address of your nearest

spare parts distributor in Australia

PLEASE 13 13 50

For the cost of a local call (Australia only)

FOR SERVICE 

or to find the address of your nearest

authorised service centre in New Zealand 

PLEASE CALL 0800 10 66 10 

(New Zealand only)

NEW ZEALAND 

ELECTROLUX (NZ) Limited

3-5 Niall Burgess Road, Mount Wellington

electrolux.co.nz

FOR SPARE PARTS

or to find the address of your nearest

spare parts centre in New Zealand

PLEASE 0800 10 66 20

(New Zealand only)

This document sets out the terms and conditions of the product 

warranties for Unilux Accessories. It is an important document. 

Please keep it with your proof of purchase documents in a safe place 

for future reference should there be a manufacturing defect in your 

Product. This warranty is in addition to other rights you may have 

under the Australian Consumer Law.
1.  In this warranty:

 

  (a)  ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the 

Competition and Consumer Act 2010;

  (b)  ‘Product’ means any Electrolux spare part and accessory product 

purchased by you and accompanied by this document;

  (c)  ‘ASPD’ means Electrolux’s Authorised Spare Parts Distributor;
  (d)  ‘Electrolux’ is the brand controlled by Electrolux Home Products Pty 

Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 

341 in respect of Products purchased in Australia and Electrolux (NZ) 

Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount 

Wellington, in respect of Products purchased in New Zealand;

  (e)   ‘Warranty Period’ means the period specified in clause 3 of this 

warranty;

  (f)  

‘you’ means the purchaser of the Product not having purchased the 

Product for re-sale, and ‘your’ has a corresponding meaning.

2.  

Application:

 This warranty only applies to new Products, purchased 

and used in Australia or New Zealand and is in addition to (and does 

not exclude, restrict, or modify in any way) other rights and remedies 

under a law to which the Products or services relate, including any non-

excludable statutory guarantees in Australia and New Zealand.

3.  

Warranty Period:

 Subject to these terms and conditions, this warranty 

continues for a period of 12 months in Australia and New Zealand, 

following the date of original purchase of the Product.

4.  

Repair or replace warranty:

 During the Warranty Period, Electrolux or 

its ASPD will, at no extra charge, subject to these terms and conditions, 

repair or replace any Product or parts which it considers to be defective. 

Electrolux may, in its absolute discretion, choose whether the remedy 

offered for a valid warranty claim is repair or replacement. Electrolux or its 

ASPD may use refurbished parts to repair your Product. You agree that 

any replaced Products or parts become the property of Electrolux.

5.  

Travel and transportation costs:

 Subject to clause 7, Electrolux will 

bear the reasonable cost of transportation, travel and delivery of the 

Product to and from Electrolux or its ASPD. Travel and transportation  

will be arranged by Electrolux as part of any valid warranty claim.

6.   Proof of purchas

e

 is required before you can make a claim under this 

warranty.

7.  

Exclusions:

 You may not make a claim under this warranty unless  

the defect claimed is due to faulty or defective parts or workmanship. 

This warranty does not cover:

  (a)  light globes, batteries, filters or similar perishable parts;
  (b)  parts and Products not supplied by Electrolux;
  (c)   cosmetic damage which does not affect the operation of the 

Product; 

  (d)  damage to the Product caused by: 

  (i)  negligence or accident;

  (ii) misuse or abuse, including failure to properly maintain or service; 
  (iii)  improper, negligent or faulty servicing or repair works done by   

anyone other than an Electrolux authorised repairer or ASPD; 

  (iv) normal wear and tear;
  (v) power surges, electrical storm damage or incorrect power supply;
  (vi) incomplete or improper installation;
  (vii) incorrect, improper or inappropriate operation; 
  (viii) insect or vermin infestation;
  (ix)  failure to comply with any additional instructions supplied with  

the Product;

In addition, Electrolux is not liable under this warranty if: 
  (a)  the Product has been, or Electrolux reasonably believes that the 

Product has been, used for purposes other than those for which the 

Product was intended, including where the Product has been used 

for any non-domestic purpose;

  (b)  the Product is modified without authority from Electrolux in writing;
  (c)  the Product’s serial number or warranty seal has been removed  

or defaced.

8.  How to claim under this warranty: 

To enquire about claiming under 

this warranty, please follow these steps: 

  (a)  carefully check the operating instructions, user manual and the  

terms of this warranty;

  (b)  have the model and serial number of the Product available;
  (c)  have the proof of purchase (e.g. an invoice) available;
  (d)  telephone the numbers shown below.

9.  

Australia: 

For Products and services provided by Electrolux in Australia: 

Electrolux goods come with guarantees that cannot be excluded under 

the Australian Consumer Law. You are entitled to a replacement or 

refund for a major failure and for compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the Product 

repaired or replaced if the Product fails to be of acceptable quality and 

the failure does not amount to a major failure. ‘Acceptable quality’ and 

‘major failure’ have the same meaning as referred to in the ACL.

10.  New Zealand:

 

For Products and services provided by Electrolux in New 

Zealand, the Products come with a guarantee by Electrolux pursuant 

to the provisions of the Consumer Guarantees Act, the Sale of Goods 

Act and the Fair Trading Act. Where the Product was purchased in New 

Zealand for commercial purposes the Consumer Guarantee Act does 

not apply.

11.  Confidentiality:

 You accept that if you make a warranty claim, Electrolux 

and its agents including ASPD may exchange information in relation to 

you to enable Electrolux to meet its obligations under this warranty.

 Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND  

APPLIANCE: UNILUX ACCESSORIES

UAccessories_Warr_May17

Important Notice

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

FOR SERVICE 

or to find the address of your nearest

customer care centre in Australia

PLEASE CALL 1300 363 640

For the cost of a local call (Australia only)

AUSTRALIA 

ELECTROLUX HOME PRODUCTS

163 O’Riordan Street, Mascot NSW 2020

electrolux.com.au

FOR SPARE PARTS 

or to find the address of your nearest

spare parts distributor in Australia

PLEASE 13 13 50

For the cost of a local call (Australia only)

FOR SERVICE 

or to find the address of your nearest

authorised service centre in New Zealand 

PLEASE CALL 0800 10 66 10 

(New Zealand only)

NEW ZEALAND 

ELECTROLUX (NZ) Limited

3-5 Niall Burgess Road, Mount Wellington

electrolux.co.nz

FOR SPARE PARTS

or to find the address of your nearest

spare parts centre in New Zealand

PLEASE 0800 10 66 20

(New Zealand only)

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