6: Troubleshooting
6-2
UPS469-01-00 PowerWAVE 3000T User Manual Dated 05-04-13
6.2.2 Fault identification and rectification messages and alarms
The major alarm conditions that will be encountered are:
6.3
Contacting Service
Uninterruptible Power Supplies Limited has a service department dedicated to providing routine maintenance
and emergency service cover for your UPS. If you have any queries regarding your UPS please contact us.
We recommend that your UPS is protected by an Extended Warranty Agreement (see Section 2 for details).
These agreements assist us in caring for your UPS correctly, ensuring that it is well maintained and attended
to promptly should any problems occur.
Alarm Condition
Meaning
Suggested Solution
UPS FAULT
There is a fault within the UPS and
therefore normal operation cannot be
guaranteed.
Call the authorised service centre for
assistance.
MAINS BYP/RECT FAULT
Mains power supply is outside
prescribed tolerance.
The input power to UPS is too low, too
high, or missing.
If site power appears to be OK, check the
input circuit breakers etc. supplying the
UPS.
OUTPUT SHORT
There is a short circuit at the output of
UPS (on load side).
Check all output connections and repair as
required.
OVERLOAD
Load exceeds the UPS rated power.
Identify which piece of equipment is
causing the overload and remove it from
the UPS.
Do not connect laser printers,
photocopiers, electric heaters, kettles etc.
to the UPS.
OVERTEMPERATURE
UPS temperature has exceeded the
allowed value.
Check the ambient temperature of the UPS
is less than 30° C.
If the ambient temperature is normal call
the authorised service centre for
assistance.
BATTERY CHARGER OFF
The attached battery and the battery
charger set-up do not correspond or
battery charger fault.
Call the authorised service centre for
assistance.
INVERTER FAULT
Inverter is faulty.
Call the authorised service centre for
assistance.
SYNCHRON FAULT
The inverter and mains are not
synchronised.
The frequency of the UPS input voltage is
outside operational limits and the UPS
static bypass has been temporarily
disabled.
BATTERY IN DISCHARGE
Battery is near end of autonomy.
Shutdown the load connected to UPS
before the UPS switches itself off to protect
its batteries.
MANUAL BYP IS CLOSED
Maintenance Bypass closed. Load
supplied by mains.
This alarm is only displayed if the UPS is
on Maintenance Bypass.
Uninterruptible Power Supplies Ltd.
Woodgate
Bartley Wood Business Park
Hook
Hampshire
RG27 9XA
Tel: 01256 386700
0800 731 3269 (24 Hr.)
Fax: 01256 386701
Email: service@upspower.co.uk
Summary of Contents for PowerWave 3000T
Page 1: ...Pioneering solutions for total power protection PowerWave PW 3000 T User Manual ...
Page 2: ......
Page 8: ...1 Safety 1 2 UPS469 01 00 PowerWAVE 3000T User Manual Dated 05 04 13 ...
Page 30: ...3 Installation 3 18 UPS469 01 00 PowerWAVE 3000T User Manual Dated 05 04 13 ...
Page 44: ...4 Operation 4 14 UPS469 01 00 PowerWAVE 3000T User Manual Dated 05 04 13 ...
Page 56: ...7 Options 7 8 UPS469 01 00 PowerWAVE 3000T User Manual Dated 05 04 13 ...