40
PROBLEM
Burners will not
light
Flames do not
burn all around
the burner cap
Burners flames
are very large
and yellow
Igniters are
sparking but
burners are not
igniting
Igniters spark
continuously after
flame ignition
POSSIBLE CAUSES
Burner parts or igniters
may be wet, dirty or
misaligned.
Burner bezel ports are
clogged.
Burner ports or burner
caps are not positioned
properly.
Cooktop is being
operated with the wrong
type of gas.
Regulator is not installed,
is faulty, or is set for the
wrong type of gas.
Gas shut-off valve is in
the “OFF” position.
Power supply polarity is
reversed.
Igniters are wet or dirty.
POSSIBLE SOLUTION
• Check that the burner
parts are clean,
dry and correctly
assembled.
• Check that the igniters
are clean and dry.
See “Care and
Cleaning” instructions.
• Clean burner bezel
ring ports with
straightened paper
clip, needle, or wire.
Remove and carefully
re-install burner bezel
and caps.
• Ensure that the type
of cooktop matches
the natural gas
supply.
• Check installation,
replace regulator,
or set regulator for
proper gas.
• Turn shut-off valve to
the “ON” position.
• Have polarity corrected.
• Dry or clean igniters.
TROUBLESHOOTING
Cooktop