TROUBLESHOOTING
MS100 Manual
50
Most problems that you might encounter with your scanner can be
solved using the following procedures:
Test the scanner on other ports.
Unitech scanners are built to
the highest standards, and a perceived scanner malfunction may
actually be a malfunction in the host computer.
Test the scanner on the host’s other ports if possible or, in neces-
sary, on other systems to verify that the problem is actually in the
scanner and not in the host computer.
Reset to Factory Default.
While the Scanner Configuration
Manager program is active, click the “new file” icon (see page 3)
and the “download to scanner” icon (see page 3) to reset your
scanner back to factory default.
Please note that the factory default interface is specified as PS2/
AT/USB. If you have a different interface, then you will need to
configure that also (see page 6) and then download to the scan-
ner.
Caution:
This procedure will erase special configurations that
you would have created.
Try scanning other bar codes.
If your scanner can scan other
types of bar code symbologies, but cannot scan your bar codes,
first check to see if your particular bar code symbology is enabled.
If it is, try the scanner on the same bar code type in the Bar Code
Test Chart in the back of this manual. Then, insure that your bar
codes are crisp and clear.
Summary of Contents for MS100
Page 1: ...MS100 Bar Code Pen Reader ...
Page 2: ...AdventureJan ...
