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WirelessHART Toxic & Combustible Gas Detector

IM_TCD60-01

www.ueonline.com/vanguard

32

5.0 TROUBLESHOOTING GUIDE

The  Vanguard WirelessHART gas detector is used as part of a wireless mesh network that may communicate with 

other manufacturers’ WirelessHART devices, Gateways, and control systems. The following provides troubleshooting 
suggestions for common operating problems that may be encountered. 

5.1 Hardware

SYMPTOM

POSSIBLE CAUSES

RECOMMENDED ACTIONS

Sensor is not recognized by the device

Poor  connection between sensor and 

device

Check  the integrity of the 8-pin connector in the 

sensor.  Pins must not be bent.

Incorrect placement of sensor

Ensure  that the sensor is completely snapped in 

place.

Device  does not operate (i.e., device 

does not refresh even if button was 

pushed)

Battery not connected properly

Check  the battery is seated properly in the bat-

tery compartment.
Check the integrity of the 5-pin connector at the 

battery port. Pins must not be bent.

Battery is dead

Check battery status on the display for available 

battery life.
Replace battery.

Device  unable to move beyond the idle 

or search mode

Incorrect Network ID and Join Key

Check  the Network ID and Join Key and attempt 

rejoining network.

Network is not self advertising

Check that the network is in the active network 

advertise mode.
Power cycle device and try again.

Device  is not responding to the 

calibration gas

Incorrect gas or gas concentration

Check gas type and concentration.

Incorrect calibration

Review the Calibration procedure listed within on 

page 20.

Poor gas delivery

Check gas delivery equipment components.

Poor  connection between sensor and 

device

Check  the integrity of the 8-pin connector in the 

sensor.

Ensure  that the sensor is completely snapped 

into place.
Replace the sensor.

LCD does not refresh

Extreme ambient temperature

Transfer  device within temperature range  -40°C 

(-40°F) to 65°C (149°F).

Battery is dead

Check  battery status on the display for available 

battery life.  Replace battery if necessary.

Battery not connected properly

Check  the battery is seated properly in the bat-

tery compartment.
Check  the integrity of the 5-pin connector at the 

battery port.

LCD has slow refresh rate

Extreme ambient temperature

A  slow refresh rate is normal at low temperature.  

This is intentional to enhance the viewing of the 

LCD.

Table 11

Summary of Contents for UE VANGUARD WirelessHART TCD60HXY

Page 1: ...WirelessHART Toxic Combustible Gas Detector P N TCD60HXY Installation and Maintenance Instructions IM_TCD60 01 11 05 2021...

Page 2: ...ot performing as intended risk of explosion risk of losing consciousness or death The following symbols are used within this document International Hazard Warning symbol Directions require strict adhe...

Page 3: ...9 10 2 4 Sensor Cross Sensitivity 10 2 5 Classified Area Installation 11 2 6 Field Mounting 11 16 2 7 Antenna Placement Considerations 17 2 8 Network Configuration 17 20 3 0 Operation 3 1 Normal Opera...

Page 4: ...loss of consciousness or death See Annex 1 for combustible gas sensor details Avoid dropping the device as loosening of the threaded flame proof joints or permanent damage may occur New sensors must...

Page 5: ...ork Intrinsically Safe battery compartment Battery is hot swappable in HazLoc areas Large shrouded button allows access to calibration mode and bump testing Battery allows one handed quick change repl...

Page 6: ...d Both must be installed prior to use See Section 2 0 Installation for further information 1 2 1 Sensors One FLEXsense sensor is shipped but uninstalled with the base unit if ordered in that configura...

Page 7: ...ions and may impair suitability for Class I Division 1 location 5003390 Global Certification IECEx ETL 21 0065X Ex db ia ia IIC T4 Gb 40 C Tamb 65 C EU Certification II 2 2 G Ex db ia ia IIC T4 Gb ITS...

Page 8: ...of the following standards Each certificate lists the standard along with standard revision or date which this Vanguard product meets See DEMKO 11 ATEX 1105261X for EN Standards See IECEx UL 14 0075X...

Page 9: ...nominal output voltage of 7 2V 1 Unscrew the solid back cover from the intrinsically safe battery compartment and set aside 2 Remove the battery pack from its packaging 3 Align battery pack so connec...

Page 10: ...rk It is recommended to connect the device to the network immediately after battery installation to maximize battery life Refer to section 2 8 for network configuration 9 Once device configuration is...

Page 11: ...rs are comprised of an infrared sensor packaged into a stainless steel housing These are consumable field replaceable parts see Section 4 1 Sensor Replacement 1 Remove FLEXsense sensor from packaging...

Page 12: ...e assessed for correct sensor placement The target gas needs to be determined along with the gas density and potential coverage area 8 The device will prompt the user to zero the offset As shown in Fi...

Page 13: ...air flow such as exposure to water snow and dirt Also temperature hot and cold and how that may affect the gas release Maintenance Accessibility provide safe access for calibration and maintenance 2...

Page 14: ...d does not provide any alarm signals To prevent seizure of enclosure cover do not remove lubricant Threads should also be free of dirt etc Ambient operating temperature range may vary with sensor type...

Page 15: ...ting bracket plate 3 onto U bolt 2 and secure with 2x hex nuts 4 Do not tighten 4 Repeat step 2 with second pipe mount adaptor 1 also sliding U bolt 2 through mounting bracket plate 3 and securing wit...

Page 16: ...ng bracket plate 3 onto U bolt 2 and secure with 2x hex nuts 4 Do not tighten 4 Repeat step 2 with second pipe mount adaptor 1 also sliding U bolt 2 through mounting bracket plate 3 and securing with...

Page 17: ...rom packaging see Figure 20 2 Hold mounting bracket plate 3 against wall flat surface and screw tightly into place using 4x mount ing holes 0 40 dia Note Mounting screws 6 not UE provided 3 Mount devi...

Page 18: ...on should not be used for overhead mounting 1 Remove hardware from packaging see Figure 23 2 Attach device to mounting bracket by hooking onto top pin of mounting bracket plate see Figure 24 3 Push at...

Page 19: ...t around the mounting structure and flip down the worm drive screw 9 5 Use a socket or screwdriver to tighten the clamp This clamp should lock into place and be tool tight 6 Mount device by hooking on...

Page 20: ...work It is recommended that network configuration be performed right after battery installation to maximize bat tery life The device must be configured to communicate over the wireless network A Netwo...

Page 21: ...vice Description DD Download the latest DD at www ueonline com vanguard dd html to ensure optimum communication be tween HART devices gateway and host system Refer to www ueonline com vanguard dd html...

Page 22: ...to the Configure Join Key choice 9 Upon inputting the Network ID and Join Key the device initializes connection with the network in the following phases The phase status will be indicated on the devi...

Page 23: ...ls see Figure 24 Note The HART modem should be connected to a computer running HART compatible software 5 Obtain the Network ID and Join Key of the wireless network to which the device will be joined...

Page 24: ...33 and 48 The default configuration uses command 9 Note At the device via the local digital display two variables are communicated by pushing the button once the PV and QV see Table 2 The following pr...

Page 25: ...ranges 3 2 1 Bump Test 1 Select and use a test gas cylinder of a known concentration Note Combustible sensors are maintenance free and do not require calibration for up to 30 months However UE does re...

Page 26: ...UE Vanguard gas calibration kit 6 Apply the gas for a minimum of 2 minutes or until gas concentration readings on the display are stable See Annex 1 for details 7 Push and hold the button for approxim...

Page 27: ...ueonline com vanguard 24 8 Remove calibration cup and allow gas to clear as shown in Figure 40 Note Device will return to measurement mode when concentration is less than 2 of full scale range C H 4 X...

Page 28: ...34 Read Primary Variable Damping Value 35 Write Primary Variable Range Values 42 Perform Device Reset 44 Write Primary Variable Units 47 Write Primary Variable Transfer Function 50 Read Dynamic Varia...

Page 29: ...mber and then a child folder created using the device type number The folder should then be copied to the directory where DD files are stored New DD files simply replace the old and work with all revi...

Page 30: ...Concentration of gas used during calibration Response bytes Bytes Format Description 0 3 Float Concentration of gas used during calibration Command Specific Response Code Code Class Description 0 Suc...

Page 31: ...28 3 3 6 HART Command 131 Read Sensor Activation State Request bytes Bytes Format Description None Response bytes Bytes Format Description 0 1 Unsigned 16 Sensor type 0 Not Activated Command Specific...

Page 32: ...ription 0 39 Latin 1 Sensor Module Configuration String e g H2 S 02031 08035278 02 MIPEX 2_25 6 Command Specific Response Code Code Class Description 0 Success No command specific errors 3 3 9 HART Co...

Page 33: ...en to ensure that surrounding environment is free of toxic or combustible gases It is recommended that other gas detection be deployed during sensor replacement to prevent explosion serious injury or...

Page 34: ...ection be deployed during battery replacement to prevent explosion serious injury or death Batteries are not rechargeable Follow proper disposal regulations for lithium batteries as applies to the loc...

Page 35: ...vice unable to move beyond the idle or search mode Incorrect Network ID and Join Key Check the Network ID and Join Key and attempt rejoining network Network is not self advertising Check that the netw...

Page 36: ...lowing WirelessHART Commands to initialize the join process 768 Write Join Key 773 Write Network ID 774 Read Network ID Possible issues during the connection process are highlighted in Table 13 below...

Page 37: ...IM_TCD60 01 www ueonline com vanguard 34 6 0 DIMENSIONAL DRAWINGS CAD drawings may be found at www ueonline com Model Option Gain dBi L TCD50 1 2 12 4 315mm TCD60 2 2 16 2 412mm 3 4 35 16 6 422mm 4 6...

Page 38: ...15 Pipe mounting bracket hardware 12 16 Vertical mounting Vanguard to bracket plate 12 17 Securing Vanguard to bracket 13 18 Horizontal mounting Vanguard to bracket plate 13 19 Securing Vanguard to b...

Page 39: ...Configuration String 29 9 Command 133 Read Sensor Module Configuration String 29 10 Command 138 Read Sensor Type String 32 11 Hardware Symptoms Causes and Recommended Actions 33 12 Wireless Communicat...

Page 40: ...ques 1 9 Combustible gas accumulation in closed areas may cause explosion and result in loss of consciousness or death See Annex 1 for combustible gas sensor details L accumulation de gaz combustible...

Page 41: ...ticale avec le capteur dirig vers le bas 9 For gases that are heavier than air sensor installation is recommended near the ground and below the potential leak source Pour les gaz plus lourds que l air...

Page 42: ...ver the wireless network Un num ro d identification de r seau et une cl de jonction sont n cessaires pour communiquer par le r seau sans fil 16 Configuring the gas detection device in the hazardous ar...

Page 43: ...toxic or combustible gases It is recommended that other gas detection be deployed during battery replacement to prevent explosion serious injury or death Il est important de s assurer que l environnem...

Page 44: ...d however that this warranty applies only to equipment found to be so defective within a period of 24 months from the date of manufacture by the Seller 36 months for the Spectra 12 and One Series prod...

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