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2
Package overview
Prior to opening, examine the shipping package for evidence of physical damage. If there is proof of
mishandling prior to opening, you must report it to the relevant support center of the regional
representative or operator.
2.1
Content
The headsets are sold both as a standalone product and together with the base in combined packaging.
In general, every shipped headset unit box contains the below items. If sold together with the base, then
the below add-ons will take part of the package. Make sure all relevant components are available in the
package before proceeding to the next step.
•
1x Clave Headset
•
1x USB-C cable
•
1x 600mAH Li-polymer battery
•
1x 1-page A5 double side B/W print
+
•
1x Clave Base station (charger)
•
1x PSU fixed
Customer specific changes may occur.
NOTE:
Clave DECT Dongle is sold separately
2.2
Damage inspection
The following steps are recommended to be followed for damage inspection:
1.
Examine all relevant components for damage.
2.
Make a “defective on arrival
-
DOA” report or RMA to the operator. Do not move the shipping
carton until it has been examined by the operator. The operator/regional representative will
initiate the necessary procedure to process this RMA. They will guide the network administrator
on how to return the damaged package if necessary.
3.
If no damage is found, then unwrap all the components and dispose of empty package/carton(s)
in accordance with country specific environmental regulations.
