12
TROUBLESHOOTING
If a condition listed below occurs, please check the following items before calling customer
service.
Problem
Possible Cause
Solution
The unit doesn't
operate
Has the power cord been
disconnected?
Plug the power cord
into the outlet.
Is the tank full indication
lamp blinking? (The tank is
full or in a wrong position.)
Empty the water in the
drainage tank and then
reposition the tank.
Is the temperature of the
room above 35
℃
or below
5
℃
?
The protection device is
activated and the unit
cannot be started.
The dehumidifying
function doesn't work
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Is the intake duct or
discharge duct obstructed?
Remove the
obstruction from the
discharge duct or
intake duct.
No air is discharged
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Operation is noisy
Is the unit tilted or
unsteady?
Move the unit to a
stable, sturdy location.
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
