Unitron Quantum BTE, User Manual

Page 1: ...Quantum behind the ear BTE and in the ear ITE hearing aid guide ...

Page 2: ...____________ ____________________________________ Telephone _ __________________________________ Model _______________________________________ Serial number ________________________________ Replacement batteries Size 13 Warranty _ ___________________________________ Program 1 is for _______________________________ Program 2 is for _ _____________________________ Program 3 is for _ ________________...

Page 3: ...ids Hearing healthcare professional ______________ ____________________________________ Telephone _ __________________________________ Model _______________________________________ Serial number ________________________________ Replacement batteries Size 10 Size 312 Size 13 Warranty _ ___________________________________ Program 1 is for _______________________________ Program 2 is for _ __________...

Page 4: ... 4 Putting your BTE hearing aids on your ears 6 Turning your BTE hearing aids on and off 8 BTE battery information 10 BTE operating instructions 14 Cleaning your BTE hearing aids 22 Assistive listening devices for BTEs 26 BTE troubleshooting guide 28 Your ITE hearing aids at a glance 34 Putting your ITE hearing aids on your ears 36 Turning your ITE hearing aids on and off 38 ITE battery informatio...

Page 5: ...aids for as many hours a day as you can and for a little longer each day 6 Make notes at the back of this booklet write down difficult situations and describe what any unpleasant noises were like This information will help your hearing healthcare professional to fine tune the devices better for you 7 Involve your family and friends in this familiarization period For example ask someone to set the ...

Page 6: ...ither the volume or comfort clarity depending on your customized fitting 5 Battery door on off close the door to turn on your hearing aids partly open the door to turn off your hearing aids Opening the door all the way gives you access to change the battery 6 Earmold allows the sound to pass from the hearing aids to the ear and holds the hearing aids in place 7 Slim tube sound travels down the sli...

Page 7: ...ou may need to twist it slightly to the back The earmold should fit into your ear snugly and comfortably Pulling down and back on your earlobe may help you insert the earmold into your ear canal more easily 1 1 2 3 3 2 3 Place the hearing aid over the top of your ear BTEs with slim tubes 1 Place the hearing aid over the top of your ear The slim tube should lie flush against your head and not stick...

Page 8: ...s before the hearing aid turns on Your hearing healthcare provider can additionally increase the start up delay if required 2 OFF Partially open the battery door off 2 open 3 1 on 3 OPEN Fully open the battery door to access and change the battery Note When turning your hearing aid on and off while it is on the ear grasp the top and bottom of the device with your index finger and thumb Use your th...

Page 9: ... designed to generate a low battery warning every 30 minutes until you change the batteries but depending on the condition of the batteries they may die before another low battery warning occurs Therefore it is recommended that the batteries are replaced as soon as possible once you hear the low battery warning Replacing the battery 1 Gently swing out the battery door with your fingernail 2 Grasp ...

Page 10: ... the old battery Insert a new one with the plus sign on the battery facing the same way as the plus sign on the side of the battery door The new battery will be secured when you close the battery door Caring for batteries Always discard batteries in a safe and environmentally friendly way To prolong battery life remember to turn your hearing aids off when not in use Remove the batteries and keep t...

Page 11: ...hort beep Maximum volume level 2 beeps Minimum volume level 2 beeps Comfort clarity control If the lever has been configured as a comfort clarity control press up to increase clarity of speech press down to decrease overall noise or improve listening comfort Each step will change the hearing aid performance Sometimes multiple steps are required to achieve the desired listening results After each p...

Page 12: ...between programs to adjust your volume or adjust the comfort clarity control Program control If the push button has been configured as a program control each time you push the button you will move to a new hearing aid program Your hearing aids beep to indicate which program you are in Program 1 e g automatic program 1 beep Program 2 e g speech in noise 2 beeps Program 3 e g easy t telephone 3 beep...

Page 13: ...beeps Minimum volume level 2 beeps Comfort clarity control If the push button has been configured as a comfort clarity control Push the button on your right hearing aid to increase clarity of speech Push the button on your left hearing aid to decrease overall noise or improve listening comfort Each step will change the hearing aid performance Sometimes multiple steps are required to achieve the de...

Page 14: ...For example if your push button is configured as a program control and DuoLink is enabled when you push the button on your right hearing aid the program will change in both hearing aids Learning Your hearing aids will learn your adjustments in different environments if this feature is available and has been enabled by your hearing healthcare professional Over time the hearing aids will adjust the ...

Page 15: ...an your earmolds If the earmolds become plugged clear the opening with a wax loop or pipe cleaner If your physician prescribes eardrops clean any moisture that may get into the earmolds or tubing to prevent plugging If the earmolds require further cleaning 1 Disconnect the plastic tube from the hook of the hearing aids 2 Wash only the earmolds in warm water with a mild soap 3 Rinse them with cool ...

Page 16: ...3 Use a damp cloth to clean the outside of the slim tube and dome 4 Remove the dome from the slim tube by pulling gently before cleaning the slim tube 5 Using the black cleaning pin provided in the kit gently insert the cleaning pin where the slim tube attaches to the hearing aid and push the pin all the way through the tube Note The slim tubes and domes should never be rinsed or submerged in wate...

Page 17: ...ation on loop systems Connecting to external audio sources Your hearing aids may feature an optional direct audio input DAI to connect to other audio sources such as a stereo or television using an FM system or a cable The uDirect 2 an optional wireless accessory also has a DAI jack Easy DAI automatically selects your direct audio input program when a DAI signal is detected by your hearing aids A ...

Page 18: ...ofessional BTE troubleshooting guide Cause Possible remedy Not loud enough Low volume Turn up volume see hearing healthcare professional for models without a manual volume control or if problem persists Low battery Replace battery Earmolds slim tubes domes not inserted properly See Putting your hearing aids on your ears Reinsert carefully Change in hearing Consult your hearing healthcare professio...

Page 19: ...lling out of ear Poorly fitting earmolds slim tubes domes Consult your hearing healthcare professional Earmolds slim tubes domes not inserted properly See Putting your hearing aids on your ears Reinsert carefully Cause Possible remedy Intermittent Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Two long beeps Low battery Replace battery Whistling Earm...

Page 20: ...ot positioned properly Move telephone receiver around ear for clearer signal See Using the telephone Hearing aid requires adjustment Consult your hearing healthcare professional For any problems not listed in the guide contact your hearing healthcare professional ...

Page 21: ...turn on your hearing aids partly open the door to turn off your hearing aids Opening the door all the way gives you access to change the battery 4 Rotary dial scroll wheel controls either the volume or comfort clarity depending on your customized fitting 5 Vent aids in the reduction of occlusion making your own voice sound better 6 Removal handle assists in removing very small hearing aids from th...

Page 22: ...ng the hearing aid with the removal handle at the bottom 3 Gently insert the canal portion of the hearing aid into your ear using your index finger to push back and tuck the hearing aid completely into place 1 2 3 Removing your hearing aid 1 If your hearing aid is a CIC gently pull on the removal handle To remove an ITE hearing aid grasp it with your thumb and index finger 2 Move your jaw up and d...

Page 23: ...EN Fully open the battery door to access and change the battery ITE battery information To replace the battery fully open the battery door for access to the battery compartment Low battery warning Two long beeps indicate the hearing aid battery is low After the low battery warning you may experience some reduction in sound quality This is normal and can be remedied by inserting fresh batteries int...

Page 24: ...index finger and remove 3 Insert the new battery into the battery compartment with the plus sign on the battery facing the same way as the plus sign on the side of the battery door This will ensure that the battery door closes properly Note If the battery is inserted incorrectly the hearing aid will not turn on 4 Close the battery door Caring for batteries Always discard batteries in a safe and en...

Page 25: ... scroll wheel slowly downward towards the floor to decrease the volume The optional remote control also allows you to adjust your volume levels please refer to the remote control user guide for more information As you change the volume level your hearing aids will beep Volume setting Beeps Recommended volume level 1 beep Turning volume up short beep Turning volume down short beep Maximum volume le...

Page 26: ...mum sound clarity level 2 beeps Maximum listening comfort level 2 beeps Push button Your hearing aids may be equipped with a push button which can be set for switching between programs to adjust your volume or to adjust comfort clarity Program control If the push button has been configured as a program control each time you push the button you will move to a new hearing aid program Your hearing ai...

Page 27: ...fort clarity control Push the button on your right hearing aid to increase the clarity of speech Push the button on your left hearing aid to improve listening comfort Each step will change the hearing aid performance Sometimes multiple steps are required to achieve the desired listening results After each press wait for about 4 5 seconds to allow the hearing aids to adjust to the new setting As yo...

Page 28: ... button on your right hearing aid the program will change in both hearing aids Learning Your hearing aids will learn your adjustments in different environments if this feature is available and has been enabled by your hearing healthcare professional Over time the hearing aids will adjust the default volume and comfort clarity settings to the levels that you typically use Remote control Your hearin...

Page 29: ...x removed from your hearing aids Assistive listening devices for ITEs Listening in public places Telecoils pick up electromagnetic energy and convert it into sound Your hearing aid s telecoil option can help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system When you see this symbol it means that there is a loop system installed this loo...

Page 30: ...sional ITE troubleshooting guide Cause Possible remedy Not loud enough Low volume Turn up volume see hearing healthcare professional for models without a manual volume control or if problem persists Low battery Replace battery Hearing aids not inserted properly See Putting your hearing aids in your ears Reinsert carefully Change in hearing Consult your hearing healthcare professional Hearing aids ...

Page 31: ...re professional Cause Possible remedy Not clear distorted Poorly fitting hearing aids Consult your hearing healthcare professional Hearing aids blocked with ear wax Clean earmolds See Cleaning your hearing aids Consult your hearing healthcare professional Low battery Replace battery Weak on the telephone Low volume Turn up volume Telephone not positioned properly Move telephone receiver around ear...

Page 32: ...lephone program when a telephone receiver is brought close to one of your hearing aids You will hear a short melody to indicate you are in the telephone easy t program When the receiver is moved away from the hearing aid it will automatically return to the previous listening program If DuoLink is enabled on your hearing aids for the automatic telephone program both hearing aids are synchronized an...

Page 33: ...ree option Refer to the uDirect 2 user guide for more information 1 2 3 Bluetooth is a registered trademark of Bluetooth SIG Inc Caring for your hearing aids Open the battery door when not in use Always remove your hearing aids when using hair care products The hearing aids can become clogged and cease to function properly Do not wear your hearing aids in the bath or shower or immerse them in wate...

Page 34: ...l adjustments can be made using the controls on your hearing aids or a remote control Please talk with your hearing healthcare professional to find out which controls have been programmed for the comfort clarity control As you adjust the comfort clarity control your Quantum hearing aids will gradually learn your preferred comfort clarity settings DuoLink With DuoLink your hearing aids wirelessly c...

Page 35: ...ease see the user guide for that accessory For information on how to get a uDirect 2 or uTV 2 accessory please contact your hearing healthcare professional Warnings Hearing aids should only be used as directed by your physician or hearing healthcare professional Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Do no...

Page 36: ... your ear contact your hearing healthcare professional If the magnet is swallowed contact your physician immediately The magnet may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 30 cm 12 away from pacemakers credit cards floppy disks or other magnetically sensitive devices Too high distortion during dialing or phoning ma...

Page 37: ...es such as digital cell phones can create interference a buzzing sound in hearing aids If you experience interference from a cell phone being used close by you can minimize this interference in a number of ways Switch your hearing aids to another program turn your head in a different direction or locate the cell phone and move away from it Note to hearing healthcare professional Domes should never...

Page 38: ... authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if ...

Page 39: ...______________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ Additional notes ____________________________________________ ____________________________________________ ____________________________________________ __________________...

Page 40: ...Unitron Hearing Ltd 20 Beasley Drive P O Box 9017 Kitchener ON N2G 4X1 Canada European Representative Max Eyth Straße 20 70736 Fellbach Oeffingen Germany ...

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