Unitron T Moxi All 500, User Manual

Page 1: ...Moxi All behind the ear BTE hearing aid guide A Sonova brand ...

Page 2: ...________________ Model _____________________________________ Serial number _______________________________ Battery size 13 Rechargeable Non rechargeable Warranty ___________________________________ Program 1 is for _____________________________ Program 2 is for _____________________________ Program 3 is for _____________________________ Program 4 is for _____________________________ Date of purcha...

Page 3: ...your hearing aids 23 Phone calls with a mobile phone 25 Using your mobile phone with your hearing aids 26 Adjusting volume balance between mobile phone calls and your environment 28 TV Connector 29 Tinnitus masker 30 Flight mode 31 Connectivity overview 33 Caring for your hearing aids 34 Accessories 38 Troubleshooting guide 39 Warning to hearing aid dispensers to comply with the U S Food and Drug ...

Page 4: ...d fitting 4 Battery door on off close the door to turn on your hearing aids partly open the door to turn off your hearing aids Opening the door all the way gives you access to change the battery 5 Dome holds the wire in place in your ear canal 6 Retention piece helps prevent the dome and wire from moving out of the ear canal 7 Speaker unit amplifies the sound and sends it directly into the ear can...

Page 5: ... hearing healthcare professional and contact your physician In the unlikely case that any parts remain in the ear canal after the removal of the hearing aid contact a physician immediately The following is only applicable for persons with active implantable medical devices i e pacemakers defibrillators etc Keep the wireless hearing aid at least 15 cm 6 inches away from the active implant If you ex...

Page 6: ...ach them Never put hearing aids or batteries in your mouth If a hearing aid or battery is swallowed call a physician immediately Precautions The use of hearing aids is only part of hearing rehabilitation auditory training and lip reading instruction may be required as well In most cases infrequent use of hearing aids does not provide full benefit Once you have become accustomed to your hearing aid...

Page 7: ...of the hearing aid rating of 4 M4 and a telephone rating of 3 M3 would result in a combined rating of 7 Any combined rating that equals at least 5 would provide normal use a combined rating of 6 or greater would indicate excellent performance The immunity of this hearing aid is at least M4 The equipment performance measurements categories and system classifications are based upon the best informat...

Page 8: ...ery conversation across every environment Tinnitus masker Tinnitus masker uses broadband noise to provide temporary relief of tinnitus Tinnitus masker warnings The tinnitus masker is a broadband sound generator It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus The underlying principle of ...

Page 9: ... should use the tinnitus masker The tinnitus masker should never be used at uncomfortable levels Important information The tinnitus masker generates sounds that are used as part of your personalized temporary tinnitus management program to provide relief from tinnitus It should always be used as prescribed by a hearing healthcare professional who is familiar with the diagnosis and treatment of tin...

Page 10: ...ire should lie flush against your head and not stick out 3 If there is a retention piece place it in your ear so it rests at the bottom of the opening of your ear canal 2 3 1 Hearing aids with custom molds 1 Hold the custom mold between your thumb and index finger The opening should be pointing in towards your ear canal with the hearing aid resting above your ear 2 Carefully insert the custom mold...

Page 11: ...warning Two long beeps indicate the hearing aid battery is low After the low battery warning sounds may not be as clear This is normal and can be fixed by changing the batteries If you can t hear the low battery warning your hearing healthcare professional can change its pitch or loudness If you prefer it can be turned off entirely If you have the rechargeable option charge your hearing aids every...

Page 12: ... If the battery is inserted incorrectly the hearing aid will not turn on 4 Close the battery door 1 2 3 4 Caring for batteries If you have the rechargeable option please see the Charging base guide for instructions on how to care for your rechargeable batteries Alwaysdiscardbatteriesin a safeand environmentallyfriendlyway To prolong batterylife remembertoturnyour hearingaidsoff when notin use espe...

Page 13: ...ng healthcare professional for more information Push button The push button on your hearing aids is both a volume control and a program control Program control Each time you push the button longer than 2 seconds you will move to the next hearing aid program Your hearing aids beep to indicate which program you are in Program setting Beeps Program 1 e g automatic program 1 beep Program 2 e g speech ...

Page 14: ...iring your mobile phone with your hearing aids 1 On your phone go to your settings menu to ensure Bluetooth is on and to search for Bluetooth enabled devices 2 Turn your hearing aids on by closing the battery door Your hearing aids will remain in pairing mode for 3 minutes 3 Your phone will show a list of found Bluetooth enabled devices Select your hearing aid from the list to pair both hearing ai...

Page 15: ...To switch a call between your hearing aids and the speaker on your mobile phone select the audio source you would like from your phone If you are not sure how to do this consult the instruction manual that came with your mobile phone Phone calls with a mobile phone Your hearing aid allows direct communication with Bluetooth enabled phones When paired and connected to a phone you will hear the call...

Page 16: ...ation will be heard in the hearing aids The call can be accepted by a short push of less than 2 seconds on the hearing aid push button or on your phone as you normally would short push 2 sec Ending a phone call End a call by holding down the push button on the hearing aid for more than 2 seconds or on your phone as you normally would Rejecting a phone call An incoming call can be rejected by holdi...

Page 17: ...he volume of sounds in your environment Left ear Right ear Call volume down Call volume up TV Connector Adjusting volume balance between the TV and the sounds in your environment While listening to TV sound through the TV Connector accessory when you are wearing two hearing aids Push your right hearing aid button to increase the TV volume and decrease the volume of sounds in your environment Push ...

Page 18: ...vels App Tapthearrowtomovetothesecond screen whereyoucanadjust thetinnitus masker volumeupordown As you change the level your hearing aids will beep Flight mode Your hearing aids operate in the frequency range of 2 4 GHz 2 48 GHz When flying some airlines require all devices to be switched into flight mode Entering flight mode will not disable normal hearing aid functionality only the Bluetooth co...

Page 19: ...llustration below shows the connectivity options available for your hearing aid The TV Connector can be connected to any audio source such as a TV stereo system computer and other audio sources Your hearing aids are not compatible with previous wireless accessories Talk to your hearing healtchare professional for more information Mobile phone TV Connector connected to TV ...

Page 20: ...rimmersetheminwater If yourhearingaidsdobecomewet donot attemptto drytheminanovenormicrowave Do notadjustanycontrols Openthe battery doorsimmediately removethebatteriesand allowyourhearingaidstodry naturallyfor 24 hours Protectyourhearingaidsfromexcessive heat hairdryer vehiclegloveboxordashboard Ensureyou donottwist orsqueezethe wire whenyourhearingaidsareplacedintheircase Regularuseofadehumidifi...

Page 21: ... hearing aids Use a soft cloth to clean your hearing aids at the end of each day Regular cleaning of the microphone ports with the supplied cleaning brush will ensure that your hearing aids will maintain their sound quality Your hearing healthcare professional can demonstrate this for you If you have rechargeable hearing aids place them in the charging base overnight If you have non rechargeable h...

Page 22: ... on Turn on Low dead battery Replace battery or place rechargeable hearing aids in charging base Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery according to battery symbol inside battery door Custom molds domes blocked with ear wax Clean custom molds domes See Cleaning your hearing aids Consult your hearing healthcare professional Plugged micro...

Page 23: ...lt your hearing healthcare professional Cause Possible remedy Issue intermittent sound Low battery Replace battery or place rechargeable hearing aids in charging base Dirty battery contact Consult your hearing healthcare professional Issue two long beeps Low battery Replace battery or place rechargeable hearing aids in charging base Issue whistling Custom molds domes not inserted properly See Putt...

Page 24: ...y See Putting your hearing aids on your ears Remove and reinsert carefully If needed you can temporarily replace the Silver Zinc rechargeable battery with a traditional 13 Zinc air battery Do not throw away your rechargeable battery Cause Possible remedy Issue low volume on landline telephone Telephone not positioned properly Move telephone receiver around ear for clearer signal Hearing aid requir...

Page 25: ...laryngologists The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The p...

Page 26: ...s applicated part of Type B Copyright symbol This symbol shall be accompanied by the name and the address of the authorised representative in the European Community This symbol shall be accompanied by the name and the address of the manufacturer who are placing this device on the market Operating conditions This device is designed such that it functions without problems or restrictions if used as ...

Page 27: ...erence that may cause undesirable operation Notice 2 Changes or modifications made to this device not expressly approved by Unitron may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reason...

Page 28: ...rst office visit after getting your hearing aids This will help your hearing healthcare professional to address your needs _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________...

Page 29: ... ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ...

Page 30: ...ring Services Inc Unitron Hearing division 20 Beasley Drive Kitchener ON N2E 1Y6 Canada Sonova AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland For a listing of Unitron group companies please visit www unitron com ...

Page 31: ...Distributor unitron com 2017 10 029 6192 02 2018 Unitron All rights reserved 7 6 1 3 3 8 9 0 0 3 9 1 8 ...