Unitron Tandem, User Manual

Page 1: ...Tandem Guide ...

Page 2: ...earing Instruments On and Off 9 Battery Information 11 Operating Instructions 13 Using the Telephone 16 Caring for your Hearing Instruments 18 Cleaning your Hearing Instruments 19 Signature Features of your Tandem Hearing Instruments 22 Noise Interference 23 Warnings 24 Troubleshooting Guide 28 Warning to Hearing Instrument Dispensers to comply with the U S Food and Drug Administration FDA regulat...

Page 3: ...___ Serial Number ______________________________________ Replacement Batteries Size 13 Warranty __________________________________________ Program 1 is automatic program Tandem 16 only manual program for ___________________ Program 2 is the manual program for __________________ Program 3 is the manual program for __________________ Program 4 is the manual program for __________________ Date of Pur...

Page 4: ...Tandem Tx It is worn on your poor ear The diagrams below identify some of the components of your transmitter hearing instrument Have your hearing healthcare professional place a check beside the diagram that best describes your transmitter hearing instrument style and retention attachment Slim tube and dome Earmold Retainer earhook Transmitter Attachment Style check one My transmitter hearing inst...

Page 5: ...3 Legend 1 Earhook 2 Microphone and Microphone Shield 3 Volume Control 4 Battery Door On Off Switch 5 Slim Tube 6 Dome 7 Retention piece 8 Earmold 1 2 3 4 8 3 5 7 2 4 6 ...

Page 6: ...ent Have your hearing healthcare professional place a check beside the diagram that best describes your receiver hearing instrument style and attachment My receiver hearing instrument has check all that apply Program Button Volume Control Optional Accessory Smart Control See Smart Control User Guide for more information Slim tube and dome Earmold Receiver Attachment Style check one ...

Page 7: ... 3 4 4 5 9 6 8 2 3 5 7 Legend 1 Earhook 2 Microphone and Microphone Shield 3 Program button 4 Volume Control optional 5 Receiver Boot Battery Door On Off Switch 6 Slim Tube 7 Dome 8 Retention piece 9 Earmold ...

Page 8: ... for longer than is comfortable Depending on your previous experience with hearing instruments increase wearing time gradually until you have fully adjusted to them Eventually you should wear your Tandem hearing instruments all day every day Please consult your hearing healthcare professional regarding any adjustments you may require to ensure that you are happy with your hearing instruments For i...

Page 9: ... your poor ear and the receiver hearing instrument with the receiver boot is for your better ear BTEs with Earmolds 1 Hold the earmold between your thumb and index finger The opening should be pointing in towards your ear canal with the BTE resting upwards near the top of your ear Carefully insert the earmold in your ear You may need to turn it slightly backwards The earmold should fit into your e...

Page 10: ...dome and gently push the dome into your ear canal The slim tube should lie flush against your head and not stick out 2 Place the hearing instrument over the top of your ear 3 Place the retention piece in your ear so it rests at the bottom of the opening of your ear canal ...

Page 11: ... fully To turn your receiver hearing instrument on close the receiver boot fully Note It may take a few seconds before the hearing device turns on Your hearing healthcare provider can additionally increase the start up delay if required OFF To turn your transmitter hearing instrument off partially open the battery door To turn your receiver hearing instrument off partially open the receiver boot T...

Page 12: ...trument Note When turning your hearing instruments on and off while they are on your ears grasp the top and bottom of the device with your index finger and thumb Use your thumbnail to open and close the battery door or receiver boot on off open on off open ...

Page 13: ...nge the batteries or the batteries die After the first warning you may experience some reduction in sound quality This is normal and can be remedied by inserting fresh batteries into the hearing devices If you prefer your hearing healthcare professional can change the pitch and loudness of the low battery beep or turn it off entirely Note Replace the batteries in both the transmitter and receiver ...

Page 14: ...e If the battery is inserted incorrectly the door will not close 4 Close the battery door Caring for Batteries Always discard batteries in a safe and environmentally friendly way To prolong battery life remember to turn your hearing devices off when not in use Remove the batteries and keep the battery door and receiver boot open while your hearing devices are not in use This will allow internal mo...

Page 15: ... scroll down Tandem receiver hearing instrument with push button only and optional Smart Control The optional remote control allows you to adjust your volume levels Pressing the button increases the loudness of your hearing instrument Pressing the button decreases the loudness of your hearing instrument Please refer to the Smart Control User Guide for more information Setting your Ideal Volume You...

Page 16: ...unds coming from the poor ear side You can increase the loudness of sounds from your poor ear side by turning up the transmitter volume control scroll up You can decrease the loudness of sounds from your poor ear side by turning down the transmitter volume control scroll down Note The transmitter volume control does not emit an ideal volume indicator ...

Page 17: ... If you prefer your hearing healthcare professional can change the pitch and loudness of the beeps or turn them off entirely Your Tandem hearing instruments may also come with an optional remote control which allows you to switch between different listening programs Please refer to the Smart Control User Guide for more information Program 1 e g Automatic Program 1 beep Program 2 e g Group Party No...

Page 18: ...earing instrument will automatically switch to your dedicated telephone program when the telephone is brought up close to your receiver hearing instrument better ear When the telephone is moved away from the hearing instrument it will automatically return to the previous listening program This automatic switching relies on the magnet in your telephone ear piece If the hearing instrument does not s...

Page 19: ...the telephone ear piece 2 Hold the magnet near the listening end of your telephone and release it Figure 1 The magnet will flip to the appropriate side and seek the optimal position on the telephone ear piece 3 Place the double sided tape in this optimal position on the telephone ear piece Figure 2 and attach the magnet to the tape Figure 3 Figure 1 Figure 2 Figure 3 ...

Page 20: ...our hearing instruments do become wet do not attempt to dry them in an oven or microwave Do not adjust any controls Open the battery door or receiver boot immediately and allow your hearing instruments to dry naturally for 24 hours Protect your hearing instruments from excessive heat hair dryer vehicle glove box or dashboard Regular use of a dehumidifier such as a Dri Aid kit can help prevent corr...

Page 21: ...Earmolds send amplified sound from the hearing devices into the ears They must fit into your ears snugly and comfortably If amplified sound leaks out of your ear you may hear whistling Always ensure earmolds are clean and free of earwax Do not use alcohol to clean your earmolds If the earmolds become plugged clear the opening with a wax loop or pipe cleaner If your physician prescribes eardrops cl...

Page 22: ...e to six months or when they become stiff brittle or discoloured Clean the domes daily with a damp cloth You should also clean the slim tubes periodically with the cleaning pin provided when you begin to notice debris in and around the tubes 1 Hold the slim tube in one hand and the hearing instrument in the other hand 2 Gently turn the hearing instrument counter clockwise until it detaches from th...

Page 23: ...e pin all the way through the tube Note The slim tubes and domes should never be rinsed or submerged in water as water drops may become lodged in the tube and block sound or damage the electrical components of the hearing instrument 6 Once the slim tube has been cleaned reattach it by gently turning the hearing instrument clockwise onto the slim tube ...

Page 24: ...er hearing instrument on your poor ear over to the receiver hearing instrument on your better ear In the receiver hearing instrument the sounds are adjusted to be audible and comfortable and then they are delivered to your ear canal If you have no hearing in one ear nothing can fully restore your ability to determine where sounds are coming from but Tandem CROS and BiCROS inputs enable you to be a...

Page 25: ... following electromagnetic sources may generate noise buzzing in your Tandem system Security Systems Fluorescent Lighting CRT Monitors Moving away from the electromagnetic source decreasing the transmitter volume control and or turning off the transmitter will lessen or eliminate the interference noise in these situations ...

Page 26: ...on in or around your ears inform your hearing healthcare professional and contact your physician In the unlikely case that any parts remain in the ear canal after the removal of the hearing instrument contact a physician immediately Remove your hearing instruments for CT and MRI scans or for other electromagnetic procedures Special care should be exercised in wearing hearing instruments when maxim...

Page 27: ...ts If the magnet falls into your ear contact your hearing healthcare professional If the magnet is swallowed contact your physician immediately The magnet may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 30 cm 12 away from pacemakers credit cards floppy disks or other magnetically sensitive devices Too high distortion d...

Page 28: ...oes not provide full benefit Once you have become accustomed to your hearing instruments wear your hearing instruments everyday all day Your hearing instruments use the most modern components to provide the best possible sound quality in every listening situation However communication devices such as digital cell phones can create interference a buzzing sound in hearing instruments If you experien...

Page 29: ...27 Labeling The serial number and year of manufacture are located inside the battery door ...

Page 30: ...ery plus side up Clean earmold dome See Cleaning your Hearing Instruments Use cleaning pin to dislodge ear wax in slim tube Consult your hearing healthcare professional Consult your hearing healthcare professional Turn up volume see hearing healthcare professional for models without a manual volume control or if problem persists Replace battery See Putting Your Hearing Instruments on Your Ears Rei...

Page 31: ...y Plugged microphone protector Replace battery Consult your hearing healthcare professional Replace battery Remove and reinsert carefully Remove hand clothing from near your ear Consult your hearing healthcare professional Consult your hearing healthcare professional Clean earmold dome See Cleaning your Hearing Instruments Use cleaning pin to dislodge ear wax in slim tube Consult your hearing heal...

Page 32: ...listed in the guide contact your hearing healthcare professional If you do not have a hearing healthcare professional please contact the nearest office listed on the back page of this booklet Consult your hearing healthcare professional See Putting Your Hearing Instruments on Your Ears Reinsert carefully Move telephone receiver up and back on the ear for clearer signal See Using the Telephone Cons...

Page 33: ...ty of the ear ii History of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evid...

Page 34: ...s to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing instrument is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing instrument The physician will refer you to an audiol...

Page 35: ...m a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged Children With Hearing Loss In addition to seeing a physician for a medical evaluation a child ...

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