21
Trouble-shooting
Problem
The FOXTEL iQ
Remote is not
working
The LED flashes
on FOXTEL iQ
Remote but there
is no response
from the FOXTEL
iQ
The FOXTEL iQ
Remote does not
respond in AV
mode after
pressing a button
The FOXTEL iQ
Remote does not
operate your
television
The FOXTEL iQ
Remote is not
performing com-
mands correctly
Original device
Remote control
does not function
Possible Cause/s
Batteries are flat
FOXTEL iQ Remote is
damaged
Line of Sight issue
FOXTEL iQ Remote is
in AV Mode
FOXTEL Digital not
responding
FOXTEL iQ Remote is
in FOXTEL Mode
Wrong Television
Code used
Batteries are flat
Line of Sight issue
Wrong Television
Code used
FOXTEL iQ Remote is
damaged
Batteries are flat
Original device
Remote control faulty
Solution
Replace batteries.
Contact a representa-
tive from the place of
purchase.
Ensure that the path
from the FOXTEL iQ
Remote to any device
is not obstructed in
any way.
Press the FOXTEL
button on the
FOXTEL iQ Remote.
Refer to the FOXTEL
Digital FOXTEL iQ
Guide.
Press the av button
on the FOXTEL iQ
Remote.
Try another Television
Code.
Try the Learning
Feature.
Try the Code Search
Feature.
Replace batteries.
Ensure that the path
from the FOXTEL iQ
Remote to any device
is not obstructed in
any way.
Try another Television
Code.
Try the Learning
Feature.
Try the Code Search
Feature.
Contact a representa-
tive from the place of
purchase.
Replace batteries.
Contact a
representative
from the place of
purchase/
manufacturer.
FOXTEL_PVR_opmaak 15-02-2006 09:50 Pagina 21