11
Trouble-Shooting
Customer Service
If you have any questions about the operation of your new TOTAL
CONTROL Universal Remote Control, you may call our Customer
Service for assistance. Before calling please read this manual carefully
to find an answer to your question. If you cannot find a solution in
this manual, please complete the information below on all your
equipment before calling.
Your TOTAL CONTROL model: URC 4130
Date of purchase:
Day
/
Month
/
Year
–––––– –––––– ––––––
Day / Month / Year
A list of your equipment/models: (see example below)
Type Brand Model No. Remote Model No. TOTAL CONTROL
Code
TV
Saba
TCW 301
MB 100
0648 (ex)
Type/model numbers can often found in your equipment owner’s
manual or on the factory plate behind the device.
In Australia: 1800 812 261
Opening hours: 8.00 am - 5.00 pm (Mon.-Fri).
Problem:
Your brand is not listed in the
TOTAL CONTROL code section ?
The TOTAL CONTROL does not
operate your device(s) ?
The TOTAL CONTROL is not
performing commands properly ?
Problems changing channels ?
Video not recording ?
The TOTAL CONTROL does not
respond after pressing a key ?
The red light does not blink when
you press a key ?
Solution:
Try the Search Method on page 7.
A) Try all the codes listed for your brand.
B) Try the Search Method on page 7.
You may be using the wrong code. Try repeating
the Direct Set-Up using another code listed
under your brand or start the search method
over again to locate the proper code.
Enter the programme number exactly as you
would on your original remote.
As a safety feature on your TOTAL CONTROL,
you must press the Record key twice.
Make sure you are using new batteries and are
aiming the TOTAL CONTROL at your device.
Replace batteries with 2 fresh, new AA/LR6
alkaline batteries.
