Appendix C – Troubleshooting Guide
Engraving Quality
Problem
Possible Cause
Possible Solution
“Fuzzy” looking raster engraving or
small text appears like a “double
image”
•
Out of focus
•
Dirty laser system
•
Worn X-axis belt and/or drive gear
•
Laser Tube is faulty
•
Contact Technical Support
•
Clean all optics, rails, bearings and belts
•
Try engraving in the upper right corner of the
engraving area. If engraving improves, send
X-axis arm to ULS for repairs.
•
Replace laser tube
•
•
Vertical or diagonal background
pattern
present
when
raster
engraving large areas and/or large
amounts of material
•
Dirty laser system
•
Slight pattern is normal
If the pattern is excessive:
•
Loose motion system components
•
Worn or damaged X-axis bearings
•
Worn or damaged X-axis rail
•
Clean all optics, rails, bearings and belts
•
Check X-axis bearings, belt, optics
•
Replace X-axis bearings
•
Send X-axis arm to ULS for repairs
Horizontal
background
pattern
present when raster engraving large
areas and/or large amounts of
material
•
Out of focus
•
Dirty laser system
•
Slight pattern is normal
If the pattern is excessive:
•
Laser is too cold or hot
•
Laser tube is faulty
•
Contact Technical Support
•
Clean all optics, rails, bearings and belts
•
Check and/or clean filters
•
Make sure ambient temperature is within
specifications
•
Check AC electrical supply for power
instability
•
Replace laser tube
Raster engraving appears sharp on
both ends of the engraving but fuzzy
in the middle
•
Out of focus
•
Dirty laser system
•
Something is loose
•
Worn X-axis belt and/or drive gear
•
Laser tube is faulty
•
Contact Technical Support
•
Clean all optics, rails, bearings and belts
•
Check X-axis bearings, drive gear, idler
pulley, belt, and optics
•
Send X-axis arm to ULS for repairs
•
Replace laser tube
Engraving does not appear as deep
as it normally does
•
Out of focus
•
Material or material density has changed
•
Dirty laser system
•
Laser tube cooling fan filters are dirty
•
Ambient temperature not within specifications
•
Laser beam out of alignment with the optics
•
Faulty laser tube
•
Contact Technical Support
•
Check material
•
Clean all optics, rails, bearings and belts
•
Check and/or clean
•
Adjust ambient temperature to within
specifications
•
Contact Technical Support
•
Replace laser tube
Engraving is sharp, clear and at a
good depth on one side of the table
and fuzzy and shallow on the
opposite side of the table
•
Out of focus
•
Dirty laser system
•
Fixture is not level
•
Laser beam out of alignment with the optics
•
Faulty laser tube
•
Contact Technical Support
•
Clean all optics, rails, bearings and belts
•
Check Fixture installation
•
Contact Technical Support
•
Replace laser tube
Summary of Contents for LaserKiosk
Page 34: ...APPENDIX...
