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EXPRESSLY DISCLAIMS ALL WARRANTIES RELATING TO
TECHNICAL SERVICES, EXPRESS, STATUTORY OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
QUALITY OR REASONABLE SKILL AND CARE, OR OUTCOME OR
RESULTS.
WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE
OTHER PROVISIONS HEREIN, THIS LIMITED WARRANTY DOES
NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECT OR ACTS OF
NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH THIRD
PARTY CONTENT, OR (IV) BEYOND THE WARRANTY PERIOD
AND/ OR FAILURE TO FOLLOW URC WARRANTY CLAIM
PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to
end user in whole or in part, where such are restricted or excluded
by applicable law, and such shall apply to the maximum extent
permitted by applicable law.
In the event of any warranty claim, URC will, at its sole option,
repair the URC equipment using new or comparable rebuilt parts, or
exchange the URC equipment for new or rebuilt equipment.
In the
event of a defect, these are the end user's exclusive remedies.
All the URC equipment returned for service, exchange or repair
require an RGA number. To obtain an RGA number, you must
complete a Return Request Form which you may obtain by calling
(914) 835-4484 or contacting URC at
returnrequest@universalremote.com. To obtain warranty service,
end user must deliver the URC equipment, freight prepaid, in its
original packaging or packaging affording adequate protection to
URC at 420 Columbus Avenue, Valhalla, NY 10595. It is end user's
responsibility to backup any macro programming, artwork, software
or other materials that may have been programmed into the unit. It
is likely that such data, software, or other materials will be lost
during service and URC will not be responsible for any such
damage or loss. A dated purchase receipt, bill of sale, installation
contract or other verifiable proof of purchase is required. For the
URC equipment support and other important information, please
visit URC's website available at www.universalremote.com or call
the Customer Service Center at (914) 835-4484.
This limited warranty only covers the URC equipment issues caused
by defects in material or workmanship during ordinary consumer
use. It does not cover product issues caused by any other reason,
including but not limited to product issues due to commercial use,
acts of God, third-party installation, misuse, limitations of
technology, or modification of or to any part of the URC equipment.
This limited warranty does not cover the URC equipment sold as
used, as is, refurbished, so called "B stock" or consumables (such as
batteries). This limited warranty is invalid if the factory applied serial
number has been altered or removed from the URC equipment.
This
limited warranty specifically excludes the URC equipment sold by
unauthorized resellers.
With the exception of URC's IR-only, broad-based consumer
remotes, none of URC's PC programmable remotes or any of our
Total Control® whole-house equipment are authorized for online
internet sales. Buying URC's PC programmable remotes or any of
our Total Control® whole-house equipment online means buying
equipment that does not have URC's limited warranty. Such
