EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, TECHNICAL SERVICES
ARE SUPPLIED "AS IS", WITHOUT ANY WARRANTY, EXPRESS,
STATUTORY OR IMPLIED, OF ANY KIND. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, URC EXPRESSLY DISCLAIMS ALL
WARRANTIES RELATING TO TECHNICAL SERVICES, EXPRESS,
STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF QUALITY OR REASONABLE SKILL AND CARE, OR
OUTCOME OR RESULTS.
WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE OTHER
PROVISIONS HEREIN, THIS LIMITED WARRANTY DOES NOT COVER:
(I) DAMAGE FROM MISUSE, NEGLECT OR ACTS OF NATURE, (II)
MODIFICATIONS, (III) INTEGRATION WITH THIRD PARTY CONTENT,
OR (IV) BEYOND THE WARRANTY PERIOD AND/ OR FAILURE TO
FOLLOW URC WARRANTY CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to end
user in whole or in part, where such are restricted or excluded by
applicable law, and such shall apply to the maximum extent permitted by
applicable law.
In the event of any warranty claim, URC will, at its sole option, repair the
URC equipment using new or comparable rebuilt parts, or exchange the
URC equipment for new or rebuilt equipment.
In the event of a defect,
these are the end user's exclusive remedies.
All the URC equipment returned for service, exchange or repair require
an RGA number. To obtain an RGA number, you must complete a Return
Request Form which you may obtain by calling (914) 835-4484 or
contacting URC at returnrequest@universalremote.com. To obtain
warranty service, end user must deliver the URC equipment, freight
prepaid, in its original packaging or packaging affording adequate
protection to URC at 420 Columbus Avenue, Valhalla, NY 10595. It is
end user's responsibility to backup any macro programming, artwork,
software or other materials that may have been programmed into the unit.
It is likely that such data, software, or other materials will be lost during
service and URC will not be responsible for any such damage or loss. A
dated purchase receipt, bill of sale, installation contract or other verifiable
proof of purchase is required. For the URC equipment support and other
important information, please visit URC's website available at
www.universalremote.com or call the Customer Service Center at (914)
835-4484.
This limited warranty only covers the URC equipment issues caused by
defects in material or workmanship during ordinary consumer use. It does
not cover product issues caused by any other reason, including but not
limited to product issues due to commercial use, acts of God, third-party
installation, misuse, limitations of technology, or modification of or to any
part of the URC equipment. This limited warranty does not cover the URC
equipment sold as used, as is, refurbished, so called "B stock" or
consumables (such as batteries). This limited warranty is invalid if the
factory applied serial number has been altered or removed from the URC
equipment.
This limited warranty specifically excludes the URC
equipment sold by unauthorized resellers.
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