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The warranty limitations and warranty
disclaimers may not apply to end user
in whole or in part, where such are
restricted or excluded by applicable
law, and such shall apply to the
maximum extent permitted by
applicable law.
In the event of any warranty claim,
URC will, at its sole option, repair the
URC equipment using new or
comparable rebuilt parts, or exchange
the URC equipment for new or rebuilt
equipment.
In the event of a defect,
these are the end user's exclusive
remedies.
All the URC equipment returned for
service, exchange or repair require an
RGA number. To obtain an RGA
number, you must complete a Return
Request Form which you may obtain by
calling (914) 835-4484 or contacting
URC at
returnrequest@universalremote.com. To
obtain warranty service, end user must
deliver the URC equipment, freight
prepaid, in its original packaging or
packaging affording adequate protection
to URC at 420 Columbus Avenue,
Valhalla, NY 10595. It is end user's
responsibility to backup any macro
programming, artwork, software or
other materials that may have been
programmed into the unit. It is likely
that such data, software, or other
materials will be lost during service and
URC will not be responsible for any
such damage or loss. A dated purchase
receipt, bill of sale, installation contract
or other verifiable proof of purchase is
required. For the URC equipment
support and other important
information, please visit URC's website
available at www.universalremote.com
or call the Customer Service Center at
(914) 835-4484.
This limited warranty only covers the
URC equipment issues caused by
defects in material or workmanship
during ordinary consumer use. It does
not cover product issues caused by any
other reason, including but not limited
to product issues due to commercial
use, acts of God, third-party installation,
misuse, limitations of technology, or
modification of or to any part of the
URC equipment. This limited warranty
does not cover the URC equipment sold
