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…and the Don’ts:

 

Do not

 

download

distribute

 or 

advertise

 copyrighted, obscene or illegal material

 

Regardless of whether it is done via p2p software or other means, we are required to remain 
within the law. Downloading (or being involved in) the sharing of copyrighted material (such 
as films, audio or software) is unlawful and is forbidden.

  

Do not

 

harass others on ResNet or the Internet

 

Regardless of the reasons it’s done, we want a safe environment for our users and not to 
contribute to harassment here or elsewhere. Such harassment is usually illegal, and even if 
not, will be responded to strongly by the university and 

will

 result in suspension of access. 

 

Do not

 

do peer-to-peer filesharing

 

 

P2P filesharing protocols

especially Bittorrent

, and 

P2P filesharing programs

, such as 

uTorrent

Vuse

Deluge

, and 

Xunlei (“Thunder”) are not allowed on ResNet. 

 

This is to protect our network’s quality of service (for all users) and to prevent legal 
difficulties for both 

you

 and 

us

. We’d rather not see legal actions, and many p2p protocols 

fall foul of our network management in their attempts to ‘maximise’ their bandwidth use 
and can cause issues.  

 

(

All

 UK Universities are required to block peer-to-peer filesharing as a condition of accessing 

the Internet via the Joint Academic Network (JANET), so most places are in a similar position) 

 

Note, most 

non-filesharing

 p2p systems (such as Skype) are not as aggressive, or open to legal action, and so are 

usually allowed.

 

Do not

 

run servers 

(including

 Web, email, DHCP 

and other services)

 

 

Our bandwidth and services are set-up for the benefit of our students, not to provide 
services and facilities for non-ResNet users via our bandwidth. If you wish to set-up a service 
for an external service, you’ll need to find an external system to host it for you. 

 

(We 

will consider

 exceptions for academic-only purposes, but need to work-out the effect on our network – email 

usersupport@surrey.ac.uk

 for advice)

 

Do not

 

attempt to connect to both ResNet Gold and ResNet Platinum at the same time

 

You can freely switch between ResNet Gold and Platinum services however do not plug 
anything including any equipment between the ResNet device and the network port on the 
wall as this will create a network loop.

 

All

 computer networks respond very badly to any kind of network loop (directly or 

indirectly), caused by connecting to the same network (ResNet) twice – and you will lose 
your access while we sort out the resulting mess. Don’t try this.

 

 

Do not

 

attempt to bypass our security

 

 

Our security is in place to keep the network running reliably, and to 

protect our users

Attempting to bypass or reverse-engineer our security 

including 

by 

manually setting IP-

addresses

,

 

‘cloning’ 

or

 

changing MAC addresses

 and similar is 

not allowed.

   

 

(If you have previously adjusted your games console’s MAC address to try to get it working on ResNet, now is 
the time to change it back.)

 

Summary of Contents for RESNET PLATINUM

Page 1: ...RESNET PLATINUM USER GUIDE INSTRUCTIONS RULES AND ACCEPTABLE USE POLICY Release 2 August 2013 ...

Page 2: ...ansferring Access Points 5 The Rules The ResNet Acceptable Use Policy 6 Huh Acceptable what 6 Part 1 Access to ResNet The Do s and Don ts 7 The Do s 7 and the Don ts 8 Part 2 Responsibilities 9 Part 3 We reserve the right to 10 Part 4 Refunds Replacements and Repairs 12 Part 5 But what about Other questions updates and how to get help 13 If something you want to do isn t listed here 13 Any questio...

Page 3: ......

Page 4: ...nsole netbook or tablet ResNet Platinum can cope wirelessly Once you have collected your ResNet Wi Fi Kit and are ready to start using it for the first time all the information and step by step instructions you will need are here This guide also includes the Acceptable Use Policy for the ResNet please take a moment to read these ...

Page 5: ...ur Access Point to the ResNet Network Your access point is yours when you leave When you complete your course and wish to reset your access point to use outside of ResNet you will need to refer to the TP Link website www tp link com You will need to click on support followed by downloads and then select your product TL WR720N from the list provided The website has all the information help document...

Page 6: ...er cable Connect the lead from the power adaptor to the Access Point and then plug the power adaptor in to the socket on the wall 3 Wait for the Green light to appear A green LED will start flashing on the Access point as it starts up and connects to ResNet After 1 minute your ResNet Access Point will be ready for use Remember To reboot your device turn the power off from the socket and then switc...

Page 7: ...nection Open the Wi Fi connection settings on your device and select your ResNet Wi Fi Access Point by name from the list Connect to it and enter the secret passkey as you would for any other wireless network 4 That s it When your device says it is connected the Access Point will give it direct access to ResNet and the Internet Connecting Wired Devices If you would like to connect a wired device y...

Page 8: ...is the Access Point will no longer work on ResNet Transferring Access Points The Access Point is yours when you leave ResNet Once you have reset it it will no longer work with ResNet and you are entirely free to do with it as you please However while you are on ResNet the device is transferrable between users If you decide to sell your device to another student please ensure you inform University ...

Page 9: ... also need to follow the general University IT rules and regulations just like you would anywhere else on campus The full University IT rules page can be found at www surrey ac uk universityit the rules here are specific to ResNet If you have any queries about these rules then please contact User Support on usersupport surrey ac uk or arrange for a visit from a ResNet Advisor through your court re...

Page 10: ...we are happy for our users to play networked games Let us know if a game can t run on our network and we ll see what we can do to let it through Do access University systems Filestore and email All the usual university resources should be available to you as with any other Internet connection to enable you to study from the comfort of your own room Do swap between ResNet Gold and ResNet Platinum a...

Page 11: ...n filesharing p2p systems such as Skype are not as aggressive or open to legal action and so are usually allowed Do not run servers including Web email DHCP and other services Our bandwidth and services are set up for the benefit of our students not to provide services and facilities for non ResNet users via our bandwidth If you wish to set up a service for an external service you ll need to find ...

Page 12: ... your access to be suspended automatically when the same activity is seen from your wireless access device The suspended user should work with us to resolve the actual issue instead Allowing others to access your Wireless is your responsibility be careful Even if they are not suspended if someone wants wireless access to ResNet they should normally purchase an access point so that we can balance t...

Page 13: ...ffic passing through our network to provide the best experience possible for the majority of our users especially if the network is under heavy load We will also block or filter traffic that is in breach of English law and UK legislation University and University IT rules appears to be malware or abuse or which causes reasonable external complaints Forbid use of certain software or require the use...

Page 14: ...s To enable us to keep up with new advances keep the service running smoothly for our users and improve the service we need to reserve the right to update and amend these rules Notice of any update will be posted to http www surrey ac uk universityit and will be announced via the University IT twitter feed or other social media ...

Page 15: ...l advise you of the next steps 2 What if my ResNet Wi Fi Kit is faulty If your ResNet Wi Fi Kit develops a fault or is accidentally damaged within 12 months of purchase we will replace if for free with a new or refurbished device If a fault is reported within 7 days of receipt of the kit we will replace it for free with a new device The original device must be presented and will be retained on you...

Page 16: ...e to take action and clean up the aftermath once it becomes an issue We want to help before something becomes a problem Updates to these rules ResNet Wi Fi is a new service and as with any such service updates to these rules may need to be posted from time to time We will inform you of changes on the University IT web pages at http www surrey ac uk universityit and also via University IT s twitter...

Page 17: ......

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