Uplogix 32-port, Installation Manual

Page 1: ...Installation Guide for Uplogix Secure Remote Management Appliances Version 3 5 August 2008 UP500027 Rev A www uplogix com...

Page 2: ...Rights Reserved Uplogix the Uplogix logo and SurgicalRollback are trademarks of Uplogix Inc in the United States and other jurisdictions All other marks referenced are those of their respective owner...

Page 3: ...19 Installing the chassis 20 Making connections 21 Installing optional expansion modules 25 Replacing an expansion module 27 Removing an expansion module that will not be replaced 27 Quick setup 29 I...

Page 4: ...Contents Index 41 iv...

Page 5: ...trained qualified network support technicians responsible for installing the equipment Typographical conventions The following conventions are used in this guide Sample text from the command line int...

Page 6: ...disconnect the appliance from power before cleaning and servicing Do not spray liquids directly onto the appliance when cleaning Always apply the liquid first to a static free cloth Do not immerse th...

Page 7: ...quirements Ambient temperature does not exceed 113 F 45 C The site provides at least 3 inches 8 cm clearance beyond the appliance s ventilation openings if any Caution The unit will overheat if the si...

Page 8: ...wer supply Unpacking the shipping box Verify that you have received the following items 32 port Uplogix secure remote management appliance Power cord may be absent if shipped outside the USA Rack moun...

Page 9: ...brackets line up with the ventilation openings in the chassis If the air flow to the chassis is blocked the appliance will overheat Two point mount front attachment Attach the brackets to the front o...

Page 10: ...ng the openings with the ventilation holes Attach the rails to the sides of the chassis Attach the mounting brackets to the rack and to the rails You must use at least two screws on each side Mount th...

Page 11: ...boots it displays progress messages At the end of the boot sequence it displays the message Uplogix status good Connecting a power controller Connect the power controller s serial port to the power c...

Page 12: ...age do not connect the internal modem to digital PBX systems VoIP analog terminal adapters or cellular modems It is designed for use with analog telephone lines only Uplogix is not responsible for dam...

Page 13: ...side of the connection You may wish to make a secondary management Ethernet connection through the Aux port on the back of the appliance below the power controller connector The main and secondary ma...

Page 14: ...orts in the lower row of connectors to an available Ethernet port on a device for example if the device is connected to the third serial port its Ethernet connection must go to the third Ethernet port...

Page 15: ...rd that will not be replaced Caution Always power off the appliance before installing or removing option cards To remove an option card permanently 1 Power off the appliance 2 Loosen the captive screw...

Page 16: ...ptive screws to ensure that the internal connector seats properly 5 Connect the appropriate power cord s to the appliance and to suitable power sources Caution Forcing the power supply into place can...

Page 17: ...that you have received the following items Uplogix 430 appliance Power supply and cord 3 pin mini DIN to DB 9 console cable Mounting brackets and fasteners Installation sheet Installing the chassis T...

Page 18: ...are installation To mount the appliance on a wall Attach the mounting brackets Mount the appliance on the wall using suitable fasteners 14 Installation Guide for Uplogix Secure Remote Management Appli...

Page 19: ...switch until the system health light begins blinking slowly then release the switch When the system health light remains off you can disconnect the power cable without disruption 2 Remove the screws...

Page 20: ...shipped with the appliance Using a different power supply will void your warranty and may damage the equipment Connect the power supply to the DC connector on the appliance Secure the cable to the mou...

Page 21: ...cting a power controller Connect the power controller s serial port to the power control port on the appliance Connecting the modem If you purchased a V 92 modem module or an RS 232 module for the Upl...

Page 22: ...he left of the power controller connector The main and secondary management Ethernet connections must be on the same subnet but can be through separate switches for redundancy Connecting devices to be...

Page 23: ...you have received the following items Uplogix secure remote management appliance Cable kit 6 Cat 5e cables white RJ 45 to DB 9 adapters gray one is standard pin out one is custom RJ 45 Ethernet crosso...

Page 24: ...ssis on any other equipment and do not place other objects on top of it The chassis cover is not designed to support weight In a rack Attach the rack mounting brackets as shown Note that one bracket s...

Page 25: ...with the LCD readout facing up Uplogix is not responsible for damage caused by mounting the chassis incorrectly Making connections Connections include Power Modem Power controller Management Ethernet...

Page 26: ...its boot process the front panel displays status information Connecting the modem Connect the modem port to a standard analog POTS phone line provided by your local telephone company for out of band d...

Page 27: ...edundancy To manage the Uplogix appliance and attached devices using the TTY console connect the RJ 45 to DB 9 adapter to your computer s serial port and connect the RJ 45 cable from the appliance s c...

Page 28: ...ding four Ethernet ports located on the front panel and connect to an available Ethernet port on each of the devices that you want to monitor Note The white Cat 5e cables included with the Uplogix app...

Page 29: ...standard Cat 5e cable The software selectable null modem DTE is not available Link and Activity indicators The green console link status and yellow activity indicators are not present on expansion mod...

Page 30: ...ates communication with the Uplogix appliance The first expansion module that you connect during a new installation will be designated slot 2 the second is slot 3 You can use the show version command...

Page 31: ...nce using the USB cable 6 Use the restart command to restart the appliance 7 Complete the connections to managed devices In this procedure the Uplogix appliance retains the module s port configuration...

Page 32: ...Hardware installation 28 Installation Guide for Uplogix Secure Remote Management Appliances...

Page 33: ...the administrator s password Setting up a unit to be managed by a server Initial configuration using the keypad This method is not available for the Uplogix 430 appliance To set up an Uplogix 430 appl...

Page 34: ...he validation will not allow an address 280 so the first character will toggle between 1 and 0 until you change the second character to keep the octet at or below 255 4 Configure the appliance s subne...

Page 35: ...configured Select Yes to save your changes Confirm Changes Yes No If you have configured the appliance with a management IP address you can now manage it remotely via an SSH session See Remote access...

Page 36: ...minal ZTerm Macintosh OS X Minicom Unix Linux The default console connection settings are 9600 baud 8 data bits 1 stop bit no parity For best results set your terminal emulator to use ANSI encoding No...

Page 37: ...hanges take effect after you commit them If you have configured the appliance with a management IP address you can now manage it remotely via an SSH session Note DNS names are only required for Servic...

Page 38: ...ng Locking the keypad and changing the admin password To ensure security you may wish to lock the keypad and or change the admin user s password when you log in for the first time To lock the keypad u...

Page 39: ...ce is accessible but most management functions are unavailable until it is explicitly assigned to a group of appliances via the Uplogix web interface Note Uplogix appliances must use the same version...

Page 40: ...uration settings privileges roles rules preferences and other defaults from that inventory group You can do this step before the Uplogix appliance is physically installed You will need the serial numb...

Page 41: ...Note When completing text fields use only printing characters Spaces are considered printing characters The inventory list automatically refreshes and displays the appliance Its symbol appears in bla...

Page 42: ...nds 30 Do you want to commit these changes y n y Updating archive to point to 172 30 238 20 Enabling NTP to point to 172 30 238 20 If you set up a placeholder in the inventory before you do this the b...

Page 43: ...show version command from the command line or use the arrow keys on the front panel to scroll through the information on the display Phone 512 857 7070 Fax 512 857 7002 URL www uplogix com support Pro...

Page 44: ...RoHS compliance The Envoy NRM product is in full compliance with the Directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain haza...

Page 45: ...ing the keypad 34 DNS server IP address 33 E EMS see Uplogix Control Center 35 environmental requirements 3 Ethernet management connections 9 18 23 management IP address 30 33 speed and duplexing 30 3...

Page 46: ...uirements air flow 3 20 orientation 21 power 3 temperature 3 type of phone line to connect modem 8 17 22 RSA SecurID hardware authenticator 8 18 23 S safety precautions 2 20 secure shell clients list...