urmet domus iPerTAlk 1375 Installation And Configuration Manual Download

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DS1375-020E

........................................................................................................................ 61

11.21.2 Simultaneous calls on IperCom trunks

.................................................................................. 62

11.21.3 Creating an inbound routing rule

........................................................................................... 52

11.21.4 Enabling the Ipercom Network

.............................................................................................. 63

12. SYSTEM CONFIGURATION

........................................................................................................................... 65

12.1 INBOUND ROUTING

........................................................................................................................... 65

12.2 OUTBOUND ROUTING

....................................................................................................................... 66

12.3 PROFILE CALENDAR

......................................................................................................................... 67

12.4 BLACKLIST

......................................................................................................................................... 67

12.5 APPLICATIONS

................................................................................................................................... 68

12.5.1 Multi-company service (ITM)

................................................................................................... 68

12.5.2 Voicemails (VMAIL / Consultation)

.......................................................................................... 72

12.5.3 Operator station (POA) installation

.......................................................................................... 74

12.6 GROUP MANAGEMENT

..................................................................................................................... 75

12.7 SOFTWARE UPDATE

.......................................................................................................................... 76

12.7.1 Device firmware loca update via myTalk interface

................................................................. 77

12.8 FIAS PROTOCOL INTEGRATION MODULE

....................................................................................... 78

12.9 ADVANCED CONFIGURATIONS

........................................................................................................ 78

12.9.1 Extensions

............................................................................................................................... 79

12.9.1.1 Gateway configuration

......................................................................................................... 79

12.9.1.2 Analogue user terminal support, IP/SIP, THIRD-PARTY software

...................................... 80

12.9.2 Lines

........................................................................................................................................ 82

12.9.2.1 Overflow on line trunks

........................................................................................................ 83

12.9.2.2 Trunk mapping

..................................................................................................................... 83

12.9.2.3 VOIP Lines

........................................................................................................................... 84

12.9.2.3.1 VOIP Lines for URMET gateway

....................................................................................... 84

12.9.2.3.2 Ipercom Lines

................................................................................................................... 86

12.9.2.3.3 VOIP provider lines

........................................................................................................... 86

12.9.2.3.4 Trunk lines (VoIP Junction)

................................................................................................ 87

12.9.3 Line trunks

.............................................................................................................................. 88

12.9.4 System setting

........................................................................................................................ 88

12.9.4.1 System

................................................................................................................................. 88

12.9.4.2 Network - Telephone network

.............................................................................................. 89

12.9.4.3 Network - WAN

.................................................................................................................... 89

12.9.4.4 Remote connections via VPN Tunnel

................................................................................... 90

12.9.4.4.1 Remote offices via VPN Tunnel

......................................................................................... 90

12.9.4.5 Date and time

....................................................................................................................... 91

12.9.4.6 Licenses

............................................................................................................................... 91

12.9.5 System maintenance

............................................................................................................... 91

12.10 AUTOMATIC OPERATOR STATION

.................................................................................................. 92

12.10.1 Internal call management

...................................................................................................... 92

12.10.2 Inbound call management

.................................................................................................... 92

12.10.3 Alarm clock

........................................................................................................................... 93

12.11 BILLING CALLS

.................................................................................................................................. 93

12.12 CDR (CALL RECORD)

......................................................................................................................... 94

12.13 BACKUP/RESTORE OF THE CONFIGURATION FROM WEB INTERFACE

....................................... 95

12.14 SPEED DIAL

........................................................................................................................................ 95

12.15 EXTENSION MANAGEMENT

.............................................................................................................. 96

12.16 EXTENSION REGISTRY

...................................................................................................................... 97

13. SAFETY

......................................................................................................................................................... 97

13.1 REPLACING THE BATTERY

............................................................................................................... 97

Summary of Contents for iPerTAlk 1375

Page 1: ...DS 1375 020E LBT 20692 Mod 1375 COLLEGAMENTO IP PBX IPERTALK Ref 1375 10 1375 11 1375 12 1375 13 Ref 1375 10A 1375 11A 1375 12A 1375 13A INSTALLATION AND CONFIGURATION MANUAL Interactive Links...

Page 2: ...FFER BLIND IN RINGING 17 10 6 THREE WAY CONFERENCE CALL 17 10 7 WAITING CALL NOTIFICATION 17 10 8 INTERCOM 18 10 9 CALL TO GROUPS OF EXTENSIONS WITH SIMULTANEOUS OR SEQUENTIAL RINGING 18 10 10 CALLING...

Page 3: ...sation timeout setting 35 11 7 7 Door opening command sending 35 11 7 7 1 Sending of door opening command during a conversation 35 11 7 7 2 Sending door opening command in standby not during conversat...

Page 4: ...PARTY software 80 12 9 2 Lines 82 12 9 2 1 Overflow on line trunks 83 12 9 2 2 Trunk mapping 83 12 9 2 3 VOIP Lines 84 12 9 2 3 1 VOIP Lines for URMET gateway 84 12 9 2 3 2 Ipercom Lines 86 12 9 2 3 3...

Page 5: ...et Derivatives Ref 1375 301 By means of additional licenses the system can be extended to up to 8 lines and 40 derivatives iPerTAlk IP PBX Ref 1375 12 1375 12A 2 licences for Sip Provider channel Ref...

Page 6: ...irst installation of the device proceed as follows 1 Open flap 4 by making it slide outwards 2 Undo the screw using a Phillips screwdriver and remove the front cover 3 Fix the base to the wall with sc...

Page 7: ...8 following the correct polarity 5 Connect the power supply to the power connector 9 According to the position of the device use the pre cut holes A on the right or on the left arranged for passing t...

Page 8: ...factory settings Press and hold the button until the purple status LED lights up Release the button the system will start the reset phase and the LED will flash purple 3 times The LED will then light...

Page 9: ...low is an example of the connection diagram 7 MAXIMUM DISTANCES AND WIRE SECTIONS Type of connection Max distance Min max section LAN 100 m CAT5e The maximum permissible distance is that defined by IE...

Page 10: ...150 seconds iPerTAlk self assigns the following IP address 192 168 56 245 and activates the DHCP server for the 192 168 56 0 24 network in order to allow network reachability If you have a PC capable...

Page 11: ...acquire the gateways of analogue line ISDN Urmet and GSM 6 Provider VoIP This can be used to configure the VoIP lines to gateway provider for traditional third party lines and third party PBX 7 FAX Th...

Page 12: ...806 810 812 815 and 1375 816 in a fully automatic way by assigning the extension number progressively starting with 90201 as the devices themselves are detected in the network acquisition disabled ii...

Page 13: ...ystem it is necessary that a DHCP server is available in the network managed either by the router already present in the network or by iPerTAlk in case it is isolated and therefore working in the self...

Page 14: ...k the box of the item PC Port Settings and enter the number of the VLAN 5 by default for iPerTAlk in the parameter PC Port ID Press OK to confirm 4 The change is immediately effective At this point yo...

Page 15: ...llows you to enable or disable the reception of calls to the selected telephone terminal The telephone terminal will be busy both for calls coming from other extensions and for those coming from outsi...

Page 16: ...ivate the forward all function Activate the forward all function for your extension to number NNN 22 NNN Activate the forward on busy function Activate the forward on busy function for your extension...

Page 17: ...a transfer with offer 1 start the transfer with TRASF key dial the number to which you want to transfer the call wait for the answer and press TRASF key again or hang up To perform a blind transfer 2...

Page 18: ...n the case of inbound calls where the calling number is displayed you will need to check the function by contacting the telephone company 10 11 INTERNAL INBOUND INTERCOM CALL DISTINCTIVE RING iPerTAlk...

Page 19: ...iPerTAlk allows setting up to 10 pick groups The user performs the command by pressing the PICK key in the terminal or by lifting the receiver and dialling the code 35 direct pick it allows any exten...

Page 20: ...e the provider identifies the user based on the number that is displayed 10 19 OUTBOUND CALL RESTRICTION iPerTAlk allows you to filter the destinations of calls generated for each individual extension...

Page 21: ...uration of default applications for details On the device on which an alarm appointment has been set at the set date and time you will receive a call from extension 1000 indicating that the set alarm...

Page 22: ...comma then confirm It is possible to associate an e mail recipient with each telephone number of your lines Every fax received by Ipertalk is sent to the chosen e mail address Once the Virtual FAX Mo...

Page 23: ...ING SMS This service requires the activation of a Web sms service licence Ref 1375 260 iPerTAlk allows sending SMS through the web interface in two modes through GSM gateway SMS Provider on the Intern...

Page 24: ...more mobile telephone numbers separated by Text of the Message write the text to be sent via SMS up to a maximum of 160 characters Send by confirming with key Still from the Settings section of the S...

Page 25: ...th non PoE switch and without the VLAN support it is possible to refer to the following diagram Use with non PoE Switch and without VLAN support iPerTAlk VLAN 5 PoE Switch Unmanaged with VLAN Support...

Page 26: ...ollowing the connection diagrams previously shown 5 Wait for the device to start up and for the firmware to update Listed below are the LED statuses of the external IP video stations during the config...

Page 27: ...raphs 11 6 2 1 EXTERNAL IP VIDEO STATIONS KEYS PAIRING AND ADVANCED CONFIGURATION iPerTAlk allows pairing a number to call with any key of the outdoor station The procedure for Sinthesi outdoor statio...

Page 28: ...it immediately operative with no need to restart iPerTAlk or the devices It is possible to carry out some advanced configurations of the external IP video station Ref 1375 821 and 1375 822 Press on Ad...

Page 29: ...ive or forward video calls 11 6 6 CONVERSATION TIMEOUT SETTING It is possible to set a timeout to stop conversations relevant to calls made from to a external IP video station Access the section Syste...

Page 30: ...11 7 CALL MODULES 1375 823 ELEKTA AND 1375 824 ELEKTA STEEL The service requires activation of a licence for Video extensions Urmet VPE Ref 1375 31x iPerTAlk allows the direct management of Urmet IP...

Page 31: ...gure the call modules follow the steps below 1 Access the myTalk web interface by logging in as Installer 2 Select Wizard in the System Menu 3 Select step 8 of the Wizard relating to easy configuratio...

Page 32: ...Entry Panel section Simply press on the Add button to configure the device and register it on iPerTAlk Should the status icon be red it is recommended to restart the device At the end of the automati...

Page 33: ...It is possible to carry out some advanced configurations of the call module 1375 823 and 1375 824 Press on Advanced configurations to open the section and enter the desired configuration values Below...

Page 34: ...s the System section and press on Speed Dial Press on the key and enter the following parameters In the Called field enter the switchboardc parameter In the New Target field enter the extension number...

Page 35: ...o the maximum duration of the conversation Values higher than 15s are valid When the set timeout elapses the conversation will automatically be interrupted by iPerTAlk 11 7 7 DOOR OPENING COMMAND SEND...

Page 36: ...phones Ref 1375 825 It is possible to answer to the external IP video station or to the call module and to open the access point using the keys It is also possible to contact the external IP video st...

Page 37: ...o configure IP video door phones follow the steps below 1 Access the myTalk web interface by logging in as Installer 2 Select Wizard in the System Menu 3 Select step 8 of the Wizard relevant to the ea...

Page 38: ...d it is recommended to restart the device At the end of the automatic configuration procedure quit the Wizard to complete the configuration of the IP video door phone Follow the indications in the par...

Page 39: ...d 2 identify the number of the key on the video door phone that is being configured 1 associated with the key 2 associated with the key The text box on the right corresponding to numbers 1 and 2 allow...

Page 40: ...l from a telephone PC or BCA to the IP video door phone just dial the extension number associated with the video door phone e g 203 The system will automatically make a call to the device WARNING It i...

Page 41: ...ators of the external station where the code is entered Click on to make the new configuration operative After its creation it is possible to change or delete the new code at any time by clicking on t...

Page 42: ...ake video calls to audio terminals e g telephones outdoor stations with an associated RTSP extension whose streaming will be displayed receive video calls from audio terminals e g telephones outdoor s...

Page 43: ...canning the ONVIF cameras connected to the network 3 The screen will show the list of IP cameras detected in the network by the ONVIF protocol displaying the following parameters Vendor name of the ca...

Page 44: ...e default credentials are User admin Password admin Actions Status the configuration status of each video streaming is shown ATTENTION The system will report the status NOT COMPATIBLE for all the vide...

Page 45: ...ons Extensions Once configuration is complete video calls can be made from videophone devices e g Ref 1375 815 to the extension associated with the camera CASE 2 IPerTAlk system without DHCP router an...

Page 46: ...re Main Stream Sub Stream or Mobile Stream It is recommended to use the SubStream profile so as not to vary the resolution levels of profiles used for other purposes 8 In the Resolution parameter set...

Page 47: ...ut the hardware version of the camera if available and appropriately configured by the manufacturer For each camera the available Streaming Profiles and video streaming information are also listed aut...

Page 48: ...tension and an available system number e g 90204 To display the configuration status of the extension and the relevant number access the menu System Advanced Configurations Extensions Once configurati...

Page 49: ...all Audio call VoIP Videophone iPerTalk PBX Outdoor station Indoor device analog e g 1375 854 IP camera Streaming Audio Audio on analog connection Streaming Video RTSP H 264 video To implement this fu...

Page 50: ...iPerTAlk system through the telephone VLAN VLAN 5 by default in the same way in which the video door phone devices Ref 1375 821 1375 822 1375 823 1375 824 and 1375 825 are connected 11 12 2 SPECIAL D...

Page 51: ...as monostable it is necessary to always send the activation command in this way the output will be kept active for the configured time and then automatically disabled the deactivation command is used...

Page 52: ...the contact Home Address enter the address of the house of the contact Organization section First name organization enter the business name associated with the contact Business address enter business...

Page 53: ...ions Inbound calls summary of the calls answered from the extension with specified the following fields Date date on which the call was received Time time at which the call was received Calling number...

Page 54: ...rogressive line identification Date call starting date Time call starting time Caller number of the person making the call Called number of the called person Routing number internal or external that m...

Page 55: ...ail notification to the e mail address associated with the user notifying about an inbound call while the extension was busy or that the user has not answered indicating date time and calling number N...

Page 56: ...sion to destinations that have prefixes that match those indicated Default trunk this parameter allows associating the extension with the line trunk that the extension will use by default for outbound...

Page 57: ...face you can manage the forwarding by choosing which extension to monitor which line to monitor and which direction to monitor by activating the main service at system level and configuring then the l...

Page 58: ...operating systems and downloadable from the relevant stores on the smartphone tablet then create and configure an account on the Urmet Cloud For account creation see the User Guide The configuration o...

Page 59: ...d select the trunk to the cloud previously defined Confirm the configuration by pressing the button 8 Click on New User to associate your CallMe account with a unique code that will be managed as a vi...

Page 60: ...call redirection configurations of each extension This operation can be performed through the iPerTAlk web interface Telephone Functions State of Extensions and Lines Select the extension on which you...

Page 61: ...formation about the specific configurations of the IperCom system integrated with the iPerTAlk system can be found in the IperCom system technical manual 11 21 1 IPERCOM LINES To set IperCom lines sel...

Page 62: ...tem ATTENTION The number of simultaneous calls to be set must take into account the number of relevant Switchboards on the Ipercom system 11 21 3 CREATING AN INBOUND ROUTING RULE It is necessary to pr...

Page 63: ...Net Mode select DHCP 3 In the field VLAN leave the parameter value 6 Press the key to confirm the configuration If the integration with the Ipercom system does not require the use of the switch Ref 1...

Page 64: ...64 DS1375 020E On this screen you can see the IP address assigned to your iPerTAlk device If there is a DHCP server automatic addressing in the Ipercom system set the NET MODE parameter to DHCP mode...

Page 65: ...idity starts the right side To field indicates the hour and minutes at which validity ends Enter a time interval in this example from 9 a m to 12 a m and confirm In this way the day profile will be ac...

Page 66: ...with positive outcome 12 2 OUTBOUND ROUTING The rules with which external lines are engaged for outbound calls are defined in the outbound routing If rules are not set the first line configured as def...

Page 67: ...forced automatically On the first useful day not present in the calendar iPerTAlk system will resume the automatic time based management of routing profiles By setting for example the profile other fo...

Page 68: ...e call will be forwarded sequentially Player it allows playing a customisable music The extension numbers to be called to use such applications are indicated in the table and the item Contemporary ind...

Page 69: ...taining the music to be played in the right hand box 8 Repeat step 6 until the configuration is complete for all the desired numbers The ITM Application is supplied with a pre installed music named it...

Page 70: ...extension to be filtered while the column on the right indicates the new destination Destination Without Selection public number extension Call destination in case the selections are active but nothi...

Page 71: ...ine Forwarding implementation status enabled disabled It enables the Application to follow the Forwarding if set on an extension programmed as first target E g press 1 to call extension 90201 that is...

Page 72: ...ctivating FAX detection FAX detection parameter it is necessary to indicate to the answering machine which is the relevant FAX extension both in the case of a real FAX machine e g managed by device Re...

Page 73: ...m waiting music optional the selection can be made among the available system waiting musics that can be integrated with other from the system page IVR type select the vmail item Press the key to star...

Page 74: ...tension to which the call is forwarded refer to the same configuration for the ITM If you use an e mail to send the voice message specify among system parameters the company mail server data through w...

Page 75: ...nistrator 12 6 GROUP MANAGEMENT To define the groups of extensions to which calls are to be addressed access the System Group Management page When defining a group the following parameters are availab...

Page 76: ...ARNING a system backup is recommended before updating the software Make sure the system is in stand by mode before starting the software update The software can be updated in three ways CLOUD if iPerT...

Page 77: ...ge and at the end of the procedure the web server of iPerTAlk is restarted and it will be necessary to login again using the administrator s credentials If the procedure is successful the new version...

Page 78: ...2 9 ADVANCED CONFIGURATIONS The advanced configuration section allows configuring Extensions all the appliances and extensions that can be configured in the system telephones faxes cameras external st...

Page 79: ...add a gateway e g 1375 854 that features 4 FXS ports and hence 4 analogue extensions by setting the number of channels derived ones or extensions in this case that you want to use up to the maximum pe...

Page 80: ...s press the key and select the Gateway Type Audio SIP Extension or Video SIP Extension Below is the description of the following parameters 1 Telephone name enter the telephone name e g device00 or an...

Page 81: ...t of a door unit 1148 1 2 it is also possible to associate a video streaming of an IP camera to the audio streaming Enter the link in the following format rtsp X X X X stream0 Payload Streaming CAM al...

Page 82: ...es to VoIP operators connection to the Urmet cloud for call forwarding or trunks towards the Ipercom system The Overflow function allows you to associate a line trunk with another line trunk that will...

Page 83: ...native line trunk for each set line trunk by selecting it from the relevant drop down menu It is also possible to make a configuration with multiple line trunks trunk1 will have trunk2 as overflow and...

Page 84: ...of Private type namely they cannot be directly reached by public network numbers only used for the connection between IP telephone systems with SIP standard in order to allow the transit of VoIP call...

Page 85: ...Advanced Configuration section or part of them Below are the following parameters Codec audio codec that will be used to manage the audio stream pcma by default Usually it is changed when it is necess...

Page 86: ...ters Provider Name displayed name that allows identifying the lines being created Provider Address indicate the IP address or the DNS name of the Remote Provider that provides the VoIP public numbers...

Page 87: ...numbers Reg Parameters username and password used for registration 12 9 2 3 4 TRUNK LINES VOIP JUNCTION To set VoIP Junction lines select the following menu items System Advanced Configurations Lines...

Page 88: ...ciation Press the button to directly associate all the ports Press instead buttons and to disassociate ports from the trunk Any ports already associated with other trunks is not be listed since each p...

Page 89: ...by the system International prefix item number that is put before the number of the caller e g 39 for Italy Video quality on call forwarding parameter that allows selecting the video quality on call f...

Page 90: ...MAIN OFFICE From the menu System Advanced Configuration System Definition Networking it is possible to access the VPN Server section The available fields are the following ones Status indicates the st...

Page 91: ...feature for devices Ref 1375 82x ATTENTION the factory reset DELETES any configuration from the machine and all the settings audio files and customisations will be lost ONLY the licence assigned to t...

Page 92: ...e user initially busy is free again the system generates a new call between the parties As regards calls it is possible to define to which extensions or to which applications calls are to be sent in c...

Page 93: ...nistrator or Supervisor type user Once you have accessed the MyTAlk web interface select the System menu and then the item of Billing Calls This leads to the next page where you need to set the parame...

Page 94: ...ound inbound line Type All list of all the calls made and received in the system Connected call that established a telephone connection Consultation consultation call in transfer phase Abandoned call...

Page 95: ...ll perform the backup and start the download at the end A zip file with the chosen name is saved in the PC To restore the configuration select the backup file zip format previously generated and press...

Page 96: ...be created it allows modifying the value in order to create multiple numbers starting from the number set in the Initial extension number field This setting is useful for defining a series of consecu...

Page 97: ...name of the person to whom the extension is associated Email email of the person to whom the extension is associated Once saved it will be possible to display the information entered on the Functions...

Page 98: ...98 DS1375 020E...

Page 99: ...99 DS1375 020E...

Page 100: ...020E LBT 20692 Area tecnica servizio clienti 39 011 23 39 810 http www urmet com e mail info urmet com URMET S p A 10154 TORINO ITALY VIA BOLOGNA 188 C Telef 39 011 24 00 000 RIC AUT Fax 39 011 24 00...

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