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DS1375-020E
A function to import the directory is available for each user to allow him/her to load his/her own telephone numbers
and/or contacts. The contacts loaded by each user are reserved and can be viewed only by the administrator or
by supervisor users or users with administrator rights.
To import several contacts at a time in the Directory, select
, select the file of contacts in CSV
format in your own PC and press Import. From the same page it is possible to download the CSV template to
prepare the import. The template also features the description of the required fields, which can be preset using
for example Excel (making sure to observe the format of telephone numbers). The import procedure checks that
the file is loaded and in case of errors warns the user about the outcome of the operation, highlighting the number
of imported and rejected records.
11.14 INBOUND/MISSED/OUTBOUND CALL RECORD
The list of the Outbound, Inbound and Missed calls is available for each user through the Web Interface.
To reach the summary page of the calls, select “
Call record
” inside the “
Phone functions
” menu.
The summaries are divided into three sections:
—
Inbound calls
: summary of the calls answered from the extension, with specified the following fields:
• Date: date on which the call was received.
• Time: time at which the call was received.
• Calling number: telephone number that called the extension.
• Duration: duration of the conversation over the phone.
• Recall: select this key in correspondence of a call record to start a call between your extension and
the destination indicated in the “Calling number” column.
—
Missed calls
: summary of the calls made to the extension but not managed (due to extension busy or not
answering), with specified the following fields:
• Date: date on which the call was received.
• Time: time at which the call was received.
• Calling number: telephone number that called the extension.
• Duration: duration of the phone call.
• Recall: select this key in correspondence of a call record to start a call between your extension and
the destination indicated in the “Calling number” column.
—
Outbound calls
: summary of the calls made from the extension, with specified the following fields:
• Date: date on which the call was received.
• Time: time at which the call was received.
• Called: telephone number of the called person.
• Duration: duration of the phone call.
• Recall: select this key in correspondence of a call record to start a call between your extension and
the destination indicated in the “Called” column.
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