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Check the battery before using the bike for the first time.
Recharge the battery after each ride. Always charge it back to full so it is ready to travel the full range next time you ride.
If the battery is completely empty, charge it as soon as possible. Storing a depleted battery can lead to permanent loss of
range or loss of battery life.
Used batteries should not be thrown in the domestic waste. You can return used batteries to a recycling facility or to an
authorized dealer. Defective or used batteries, battery packs or single cells must be collected separately and disposed of in
an environmentally friendly manner.
Letting a battery charge unattended increases the risk that a charging problem will go undetected and lead to component
damage or a fire hazard. Always charge your battery where you can monitor it.
Only use a battery charger designed for your bike and supplied by Urtopia.
Letting the charger’s plug contact metal objects could cause a power discharge (a spark), which could injure you or create a
fire hazard.
Pay attention to waterproofing to prevent the battery pack from being exposed to excessive water.
E-Bikes are prohibited from overloading. When the load is too large, the running current will increase, and the cruising
range will be reduced or there will be a power outage.
Safety Alerts
Keep away from sources of fire and heat, and it is strictly forbidden to put the battery into a fire.
It is strictly forbidden to disassemble or repair the battery pack by yourself.
Severe vibration, shock and extrusion are strictly prohibited.
Keep away from children.
Never open the battery housing, which will void the warranty and can result in battery damage. It can also expose you to
caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death.
Never charge a battery which you suspect is damaged or know is broken, and do not use it.
When the battery pack needs to be stored for a long time, please charge the battery pack to a half-charged state, place it in
a dry and ventilated place, and charge it with the charger every three months.
Never use the battery upside down.
No obvious loss or deformation of the battery pack.
It is forbidden to use battery packs in series and parallel.
It is forbidden to use cracked or damaged batteries or BMS battery packs.
If the battery has abnormal noise, odor, damage, deformation, discoloration, melting, heating, water etc., stop charging
immediately and place the battery in an open place.
Battery Safety
