T
ROUBLESHOOTING AND
O
NLINE
H
ELP
R
ESOURCES
65
Problem
The modem won’t go off hook to dial or
won’t answer the phone. (cont.)
Your screen keeps displaying random
garbage characters.
Diagnoses
The software you are using may not have
auto-answer enabled.
Your settings for word length, parity, and
stop bits may be different from the
remote modem’s.
Your software and modem may not be set
to use the same flow control settings.
The optimum flow control settings may
not be enabled on your modem.
The phone connection might not be able
to handle high-speed data transmission.
Solutions
Check to make sure that auto-answer is
enabled in your software. In RapidComm,
type ATS0=1 in Terminal Mode.
Set your modem’s word length, parity and
stop bits to match those the remote
modem is using.
Make sure that your software and your
modem are set to use the same flow
control settings.
Load the optimal settings by typing this
command in Terminal Mode: AT&F1 and
pressing the ENTER key.
Try lowering the connection speed you
are using.
