US Robotics 9630 User Manual Download

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Cordless Skype Dual Phone

User Guide

iii

Contents

Environment and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Important Safety Instructions .....................................................................................7

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Package Contents ................................................................................................... 11

Physical Features .................................................................................................... 11

System Requirements.............................................................................................. 13

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Initial Installation.................................................................................................... 15

Additional Handset .................................................................................................. 17

Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Navigating the Menus .............................................................................................. 19

Entering Text.......................................................................................................... 21

Basic Call Functions................................................................................................. 21

Skype Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Emergency Calling................................................................................................... 27

Using Skype Speed-Dial ........................................................................................... 27

Making a Skype Conference Call................................................................................ 28

Changing Your Skype Presence ................................................................................. 28

Voicemail ............................................................................................................... 28

SkypeOut Credits .................................................................................................... 29

Phonebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Storing a Name and Number .................................................................................... 31

Dialling from the Phonebook ..................................................................................... 32

Editing Phonebook Entries ........................................................................................ 33

Deleting Phonebook Entries ...................................................................................... 33

Copying Phonebook Entries ...................................................................................... 34

Viewing Storage Availability...................................................................................... 34

Using Quick Dial...................................................................................................... 35

Advanced Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Advanced Call Functions........................................................................................... 37

Phone Settings ....................................................................................................... 40

Additional Handset Features ..................................................................................... 46

Call Records ........................................................................................................... 47

Multi-Handset Functions........................................................................................... 49

Base Station Functions............................................................................................. 51

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Basic Procedure ...................................................................................................... 55

Specific Problems .................................................................................................... 55

Reboot Procedure.................................................................................................... 58

Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Declaration of Conformity......................................................................................... 61

FCC Equipment Approval Information......................................................................... 61

Summary of Contents for 9630

Page 1: ...Cordless Skype Dual Phone User Guide R46 1396 00 rev 2 01 07 ...

Page 2: ......

Page 3: ...nging Your Skype Presence 28 Voicemail 28 SkypeOut Credits 29 Phonebook 31 Storing a Name and Number 31 Dialling from the Phonebook 32 Editing Phonebook Entries 33 Deleting Phonebook Entries 33 Copying Phonebook Entries 34 Viewing Storage Availability 34 Using Quick Dial 35 Advanced Operations 37 Advanced Call Functions 37 Phone Settings 40 Additional Handset Features 46 Call Records 47 Multi Hand...

Page 4: ...io and Television Interference Information 62 Noise 63 FCC Radiation Exposure Statement 63 Hearing Aid Compatibility HAC 63 Privacy 63 UL Listing CUL Listing 63 For Canadian Modem Users 63 U S Robotics Corporation Two 2 Year Limited Warranty 67 ...

Page 5: ...Cordless Skype Dual Phone User Guide v ...

Page 6: ...a copy please contact USRobotics and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer S...

Page 7: ...c Use a landline for calls to emergency services such as police fire or ambulance If the base station of your Cordless Skype Dual Phone is connected to a PSTN Public Switched Telephone Network landline you can make emergency calls using the handset connected to the base station Caution Use only the mains adapter supplied with this telephone Incorrect adapter polarity or volt age can seriously dama...

Page 8: ... or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 9 To reduce the risk of electric shock do not disassemble this product but take it to a qualified service person nel when service or repair work is required Opening or removing covers may expose you to dangerous volt ages or other risks Incorrect reassembly can cause electric sho...

Page 9: ...xic if swallowed 3 Exercise care in handling battery ies in order not to short out the batteries with conducting materials such as rings bracelets and keys The battery ies or conductor may overheat and cause burns 4 Do not attempt to rejuvenate the battery ies provided with or identified for use with this product by heating them Sudden release of the battery ies electrolyte may occur causing burns...

Page 10: ...ing aids may experience interference in the form of a humming noise Your phone can interfere with electrical equipment such as answering machines TV and radio sets if placed too close It is recommended that you position the base station at least one meter from such appliances Privacy of communications may not be ensured when using this telephone ...

Page 11: ...ent access to your contacts and call lists and it supports Skype Caller ID Call from your Skype Contacts list or landline Phonebook or use the keypad for direct dialling Whichever method you choose the Cordless Skype Dual Phone lets you call telephones anywhere in the world Package Contents Physical Features Base Station Base Station and power adapter 2 rechargeable AAA batteries Handset USRobotic...

Page 12: ...ause Intercom conference Redial Mute Back Off Exit Phonebook Scroll down Caller ID Scroll up Speaker LCD Display Icons Battery status Ringer off Landline call Link to base station Skype Confirmation of selection Message waiting Scroll down CID Missed call Scroll up Alarm clock set Back erase character Speaker on More text to the right Battery compartment door Headset jack cover Contacts ...

Page 13: ...d use the Cordless Skype Dual Phone and Skype Internet telephony service your computer must meet the following minimum requirements Windows XP or 2000 400 MHz processor 128 MB RAM USB port USB 2 0 or USB 1 1 Internet Connection broadband recommended CD ROM drive or DVD drive ...

Page 14: ...Cordless Skype Dual Phone User Guide 14 ...

Page 15: ...ttings My Computer B Double click the CD drive C Double click setupwizard exe 2 Select your preferred language and click NEXT 3 Select the first option on the installation menu If you need to install or update Skype the first option is Install Skype Otherwise the first option is Install Phone The installation program leads you through all of the steps required to install the Cordless Skype Dual Ph...

Page 16: ...nd the base station your Skype online status appears on the phone s display Your phone is now ready for use Congratulations You have successfully completed the installation procedure Please register your Cordless Skype Dual Phone at www usr com productreg Understanding the System Tray Icon When the phone s application program is running it displays an icon in your system tray When the base station...

Page 17: ...you stop the program you can restart it as follows click Windows Start Programs USRobotics Cordless Skype Dual Phone Additional Handset The Cordless Skype Dual Phone base station can support up to four handsets To add a handset you first need to charge the batteries Once the batteries are charged you must register the handset to the base station Charge the Batteries The batteries must be charged f...

Page 18: ...dicates whether the registration was successful or not Successful registration You will hear a confirmation tone and the icon stops flashing The handset dis plays its label number and clock Select Your Country The COUNTRY option selects the correct telephone network settings and the default language for the country that you select If your phone does not have a COUNTRY option the handset already is...

Page 19: ...R If the handset name is not displayed press then press MENU The phone displays SKYPE 2 To select Skype press the OK soft key the MENU key OR To display the next option press or repeatedly until the option that you want is displayed Then press OK Depending on the option you chose you may be at a point where you can use a specific feature or you may have to choose an option from a sub menu in order...

Page 20: ...ersonal Set Handset Tone Handset Name Contrast Auto Answer Backlit Language Advanced Set Flash Time1 Recall Time2 Dial Mode Pause PABX Area Code1 Baby Call Registration Base Select Delete HS Change PIN2 Reset Call Records3 Missed To Shared To Private Delete Delete All Received To Shared To Private Delete Delete All Dialled To Shared To Private Delete Delete All 1 On North American models only 2 On...

Page 21: ...ou are on a call Making a Skype to Skype Call To call a Skype user the user must appear in your Skype Contacts list If your contacts list is empty add a contact as follows 1 In the system tray double click the Skype icon 2 Click Add Contact and follow the on screen prompts After the contact has been added to the Contacts list you can use your Cordless Skype Dual Phone keypad to call the contact as...

Page 22: ... use your Cordless Skype Dual Phone to place the call as follows 1 Use the number keys to enter the number that you want to call When calling a landline from Skype you must always use international dialling format even if you are calling a number in the same country The format of the call is one of the following depending on the country from which you are calling 00 country code phone number 011 c...

Page 23: ...he PRIVATE option 3 Press OK 4 Scroll until you see ADD then press OK 5 Enter a name for the phone number then press OK 6 Enter the phone number then press OK The phone confirms addition of the number to your phonebook To call a number that has been saved in your phonebook 1 Go to the PHONEBOOK menu 2 Scroll to the list either private or shared in which you saved the number then press OK 3 Scroll ...

Page 24: ...e audio device selected on your computer PC Initiated Calls does not require that you make all calls from your computer You can still use the handset to place calls Answering a Call To answer a call If the Skype icon flashes press or When the Skype icon flashes the caller s full name or Skype name is shown on the display If the landline icon flashes press You have to subscribe to caller ID service...

Page 25: ...he caller hear your conversation Windows XP 1 Click Windows Start Control Panel 2 Click Sound and Audio Devices 3 In the Audio tab s Sound playback select USR Cordless Skype Dual Phone and click Apply 4 Click the sound playback Volume button 5 Adjust the volume by dragging the slider When fin ished close the volume control window 6 In Sound playback select your original sound device 7 Click OK Win...

Page 26: ...Cordless Skype Dual Phone User Guide 26 1 Press The phone displays MUTE The caller cannot hear you but you can hear the caller 2 Press again to speak with the caller ...

Page 27: ...Use your computer to set a Skype speed dial number 1 Double click the Skype icon in your system tray to open the Skype program 2 In your Contacts list right click a contact and select Set Speed Dial 3 Enter a 1 or 2 digit speed dial number for the contact and click OK Speed Dialling To call a contact using the Skype speed dial number 1 On the handset press 2 Enter the speed dial number that you se...

Page 28: ... to change your Skype presence Your presence icon lets other Skype users know whether you are accepting calls To change your Skype presence 1 Press MENU 2 Select SKYPE and press OK 3 Select USER STATUS and press OK 4 Select the status that you want other Skype users to see 5 Press OK to save the status Voicemail If you have Skype Voicemail you can use your handset to manage your messages To purcha...

Page 29: ...ge is new 5 Select PLAY and press OK Deleting Voicemail 1 Press MENU 2 Select SKYPE and press OK 3 Select VOICEMAIL and press OK 4 Scroll to the message you want to delete and press MENU 5 Select DELETE and press OK SkypeOut Credits SkypeOut lets you use Skype to call landlines and mobile phones If you have SkypeOut you can use your handset to check your SkypeOut credit balance as follows 1 Press ...

Page 30: ...Cordless Skype Dual Phone User Guide 30 ...

Page 31: ...r phonebook Storing a Name and Number Dialling from the Phonebook Editing Phonebook Entries Deleting Phonebook Entries Copying Phonebook Entries Viewing Storage Availability Using Quick Dial Storing a Name and Number Each entry can store a name of up to 10 characters and a number of up to 20 digits You can store an entry through the phonebook menu or from a list of recently callled numbers Store b...

Page 32: ...e information see Save a Call Record to Your Phonebook and Save a Dial Record to Your Phonebook Dialling from the Phonebook Using Menus To view your phonebook entries and select one for dialling 1 Press MENU 2 Select PHONEBOOK and press OK 3 Select the phonebook PRIVATE or SHARED and press OK 4 Select VIEW and press OK 5 Scroll to the number that you want to call OR Search by letter to display nam...

Page 33: ...arch by letter to display names starting with a specific letter press the key that has that letter on it 6 Press OK 7 Edit the name and number using the keypad and press OK To erase a character press BACK 8 Press OK to save your changes Deleting Phonebook Entries Delete a Single Entry 1 Press MENU 2 Select PHONEBOOK and press OK 3 Select the phonebook PRIVATE or SHARED and press OK 4 Select DELETE...

Page 34: ... OK 3 Select the phonebook PRIVATE or SHARED and press OK 4 Select TO SHARED or TO PRIVATE and press OK The phone displays CONFIRM 5 Scroll to the entry that you want to copy to the other phonebook and press OK The phone displays the name 6 Press OK The phone displays the number 7 Press OK If the entry is already in the other phonebook the display asks whether to replace the entry To replace the e...

Page 35: ...o the key entry that you want to set and press OK The phone displays the first entry in your private phonebook 6 Scroll to the phonebook entry that you want to assign to the selected key and press OK Quick Dialling Press and hold the key assigned to the number that you want to call and release the key when the phone displays the number It usually takes about 2 seconds from the time you first press...

Page 36: ...k entry that you want to assign to the selected key and press OK Deleting a Quick Dial Key 1 Press MENU 2 Select PHONEBOOK and press OK 3 Select PRIVATE and press OK 4 Select QUICK DIAL and press OK 5 Scroll to the key entry that you want to change and press OK 6 Select DELETE and press OK The phone displays CONFIRM 7 Press OK to confirm that you want to delete the quick key assignment ...

Page 37: ... For information on how to set and use quick dial numbers see Using Quick Dial Recall Call Waiting While on a call you can make or receive a second call To use this feature while the landline you must subscribe to the call waiting service from your local service provider You can only use one line at a time if you are on a Skype call you can make or answer a second Skype call only if you are on a l...

Page 38: ...r the number to call and press To toggle between the two landline calls press Receive a Second Incoming Call When there is a second incoming call on the same line through Skype if you are on a Skype call or through your landline if you are on a landline call you hear a call waiting alert when the second incoming call is on the other line you hear two beeps If the second incoming call is on the sam...

Page 39: ...at this point to exit chain dialling press and hold the key again for 2 seconds B Select the next number that you want to dial C Press OK There is no limit to the number of phonebook entries you can chain together Making a Hands free Call Hands free options provide the convenience of talking to a caller without having to hold on to the phone The phone provides for hands free calling with a built i...

Page 40: ...ructions on setting your computer volume see Adjusting Call Volume To turn the speaker off press Phone Settings Time Settings Setting the Time of Day The phone obtains the current time from your computer You can also adjust the clock manually as follows 1 Press MENU 2 Select CLOCK ALARM and press OK 3 Select SET CLOCK and press OK 4 Use the numeric keys to enter the time of day in 24 hour format 5...

Page 41: ... press OK 4 Select MELODY and press OK The phone plays the melody that is selected 5 Select the melody that you want and press OK Volume 1 Press MENU 2 Select CLOCK ALARM and press OK 3 Select ALARM TONE and press OK 4 Select VOLUME and press OK The phone displays the volume setting and plays the alarm melody at that volume 5 Select the volume that you want and press OK Personal Settings Display N...

Page 42: ...T and press OK 4 Select your preferred contrast level and press OK Auto Answer Auto answer gives you the convenience of answering a call by just picking up the phone from the charger You do not need to press the TALK key 1 Press MENU 2 Select PERSONAL SET and press OK 3 Select AUTO ANSWER and press OK 4 Select ON or OFF and press OK Turn the Backlight On and Off 1 Press MENU 2 Select PERSONAL SET ...

Page 43: ...nd press OK Selecting your handset s ringing volume 1 Press MENU 2 Select PERSONAL SET and press OK 3 Select HANDSET TONE and press OK 4 Select VOLUME and press OK 5 Select your preferred volume and press OK You can also turn off your ringer temporarily by using the handset keys For more information see Ringer On Off Turning the key beep on off 1 Press MENU 2 Select PERSONAL SET and press OK 3 Sel...

Page 44: ...mode is set to pulse you can set it for temporary tone dialling by pressing and holding after you have seized the line The phone displays a D All the subsequent digits are dialled as tones until you hang up Pause You may need to enter a pause between digits in a phone number For example some systems require a pause after you dial a code to secure an outside line You enter the pause by pressing the...

Page 45: ...ng 1 Press MENU 2 Select ADVANCED SET and press OK 3 Select AREA CODE and press OK The current area code if available is displayed 4 Enter or edit the number 5 Press OK Baby Call You can set the phone to dial a specified number when any key is pressed except the OFF key making it easy for someone with limited dialling ability to reach help When BABY CALL is on the phone acts as an emergency callin...

Page 46: ...ressing the TALK key During the call the keypad is active When you end the call the keypad is locked again To lock and keypad press and hold until LOCKED appears on the display To unlock the keypad press and hold until LOCKED disappears from the display Ringer On Off Use these shortcuts to control the ringer To turn the ringer off press and hold until the phone displays If the phone displays the r...

Page 47: ...sts of the last 10 calls that you made 5 calls that you received and 15 calls that you missed The lists include Skype calls and if you subscribe to caller ID service from your local telephone service provider landline calls Each record contains a name up to 12 characters long and a number or Skype contact up to 32 characters long If the caller s name is available the first 12 characters are displa...

Page 48: ...ate or shared in which you want the record saved and press OK 3 Enter a name for the entry and press OK 4 Edit the number if necessary and press OK The call record is now saved in your phonebook The call record is still in your call list but it shows the new name that your entered in the phonebook Delete a Call Record To delete a single call record 1 View the call record that you want to delete an...

Page 49: ...ial record is still in your dial list but it shows the new name that your entered in the phonebook Delete a Dial Record To delete a single dial record 1 View the dial record that you want to delete and press MENU 2 Select DELETE and press OK 3 Press OK to confirm deletion Delete All Dial Records To delete all dial records 1 View any dial record and press MENU 2 Select DELETE ALL and press OK 3 Pre...

Page 50: ... on an intercom call you hear a call waiting signal If you subscribe to caller ID service the phone also displays the caller s information To answer the external call 1 Press to end the intercom call 2 Press to answer the external call End an Intercom Call To exit intercom press Call Another Handset While You Are Talking on the Phone While you are on an external call you can put the external call ...

Page 51: ...the external line 1 While on an external call press 2 Press the number of the handset that you want to call OR Select the handset you want to call and press OK 3 When the other handset answers press and hold until the phone displays CONFERENCE You are now in a conference call If either handset exits the call the other handset will still be connected to the external call Base Station Functions Regi...

Page 52: ...y before you can register another To delete a handset 1 Press MENU 2 Select ADVANCED SET and press OK 3 Select DELETE HS and press OK 4 Select the handset that you want to delete and press OK 5 Enter the PIN and press OK Changing the PIN Not available on North American models The base station PIN is required when you are registering a handset The default PIN is 0000 To change it 1 Press MENU 2 Sel...

Page 53: ...ual Phone recognises as emergency numbers If you dial one of these numbers and accidentally press instead of the phone overrides your selection of the Skype line and uses the landline to complete the emergency call The table below shows the numbers that the phone recognises as emergency numbers Whether these numbers are in fact emergency numbers depends on the emergency systems implemented by your...

Page 54: ...Cordless Skype Dual Phone User Guide 54 ...

Page 55: ...gister the handset with the base station follow the instructions in Register the Handset 6 Ensure that the handset is within the base station s cordless range by moving closer to the base station 7 Ensure that the handset is turned on Specific Problems If following the basic procedure above does not help get your phone working find the procedure below whose description best matches the symptom tha...

Page 56: ... speaker volume on your computer as follows Windows XP A Click Windows Start and select Control Panel B Click Sound and Audio Devices C In the Audio tab s Sound playback select USR Cordless Skype Dual Phone and click Apply D Click the sound playback Volume button E Adjust the volume by dragging the slide When finished close the volume control window F Return to Sound playback and select your origi...

Page 57: ...Double click Sounds and Multimedia 3 In the Audio tab s Sound playback select the preferred device 4 In the Audio tab s Sound recording select the preferred device 5 Click Apply 6 Click OK The phone does not ring when a call comes in If the phone displays the ringer is off To turn the ringer on press and hold until the icon disappears I cannot place a Skype call using the phone s contact list Veri...

Page 58: ... the recall key only while in some Euro pean countries you need to press the recall key followed by a number key 1 2 If you are not sure which keys to use check with your telephone service provider 3 Change the recall duration or flash duration on your handset as described in Recall or Flash on page 43 Reboot Procedure If the above solutions do not help reboot the phone as follows 1 Remove and rep...

Page 59: ...Belgium Flemish www usr com emailsupport nl 070 23 35 45 Belgium French www usr com emailsupport be 070 23 35 46 Czech Republic www usr com emailsupport cz Denmark www usr com emailsupport ea 38323011 Finland www usr com emailsupport ea 08 0091 3100 France www usr com emailsupport fr 0825 070 693 Germany www usr com emailsupport de 0180 567 1548 Greece www usr com emailsupport gr Hungary www usr c...

Page 60: ...Cordless Skype Dual Phone User Guide 60 ...

Page 61: ...otal RENs contact the local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See this document for ...

Page 62: ... found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the manufacturer s instructions it may cause harmfu...

Page 63: ...tor and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter For hand held operation this phone has been tested and meets the FCC RF exposure guidelines Use of other accessories may not ensure compliance with FCC RF exposure guidelines Hearing Aid Compatibility HAC This telephone system meets FCC and Industry Canada standards for Heari...

Page 64: ...terface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the following two conditions 1 this device may not caus...

Page 65: ...referred to in Article 10 3 and detailed in Annex II of Directive 1999 5 EC has been followed This equipment is in compliance with the European recommendation 1999 519 ECC governing the exposure to the electromagnetic radiation An electronic copy of the original CE Declaration of Conformity is available at the U S Robotics website www usr com EU Health Protection This device complies with the Euro...

Page 66: ...Cordless Skype Dual Phone User Guide 66 ...

Page 67: ...tive product or part with a new or reconditioned product or part that is the same or similar or if neither of the two foregoing options is reasonably available U S ROBOTICS may at its sole discretion provide a refund to the CUSTOMER not to exceed the latest published U S ROBOTICS recommended retail purchase price of the product less any applicable service fees All products or parts that are exchan...

Page 68: ...Model Number Product Serial Number Dated Proof of Purchase CUSTOMER contact name telephone number CUSTOMER Computer Operating System version U S ROBOTICS Installation CD ROM U S ROBOTICS Installation Guide 4 0 WARRANTY REPLACEMENT 4 1 In the event U S ROBOTICS Technical Support or its authorised U S ROBOTICS Service Centre determines the product or part has a malfunction or failure attributable di...

Page 69: ...al wear and tear damage or loss of data due to interoperability with current and or future versions of operating system or other current and or future software and hardware alterations by persons other than U S ROBOTICS or authorised U S ROBOTICS Service Centres damage caused by operator error or non compliance with instructions as set out in the user documentation or other accompanying documentat...

Page 70: ... SHALL FAIL OF ITS ESSENTIAL PURPOSE 6 0 DISCLAIMER Some countries states territories or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to CUSTOMER...

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