6
Troubleshooting
This product uses the Skype API but is not endorsed or certified by Skype.
My computer is not detecting the USB Phone.
Possible Solution:
Make sure the USB cable of the phone is securely connected to a USB port on your computer.
Possible Solution:
There may have been an error during the installation process. Unplug the phone from your com-
puter and repeat the installation procedure.
I want to use my USB Phone and speakers at the same time.
Possible Solution:
To use the USB Phone and your computer’s speakers at the same time, perform the following
steps :
Click Windows
Start
,
Control Panel
, and then double-click
Sounds and Audio Devices
. Click the
Audio tab and select your sound card as the default device for
Sound playback
. Click the Voice
tab and select
USB Audio Device
as the default device for
Voice playback
. Next, double-click the
Skype software icon in the system tray by your clock on your computer desktop. Click
Tools
and
then
Options
. Click
Sound Devices
and then make sure
USB Audio Device
is selected for both
Audio In
and
Audio Out
.
Note:
These instructions may be slightly different depending on your operating system,
since some versions of Windows do not have a Voice tab. If this is the case, you will only
need to make the changes in the Audio tab.
