10-12
Troubleshooting > Solving Malfunctions
Cannot send via SMB.
Is the network cable connected?
Connect the correct network cable
securely.
2-10
Have the network settings for the
equipment been configured properly?
Configure the TCP/IP settings
properly.
9-19
Have the folder sharing settings been
configured properly?
Check sharing settings and access
privileges under the folder properties.
6-7
Has the SMB protocol been set to
[On]?
Set the SMB protocol setting to [On].
2-32
Has the [Host Name] been entered
properly?*
Check the name of the computer to
which data is being sent.
6-5
Has the [Path] been entered properly?
Check the share name for the shared
folder.
—
Has the [Login User Name] been
entered properly?*,**
Check the domain name and login
user name.
6-18
Has the same domain name been
used for the [Host Name] and [Login
User Name]?
Delete the domain name and
backslash ("\") from the [Login User
Name].
6-18
Has the [Login Password] been
entered properly?
Check the login password.
6-18
Have exceptions for Windows Firewall
been configured properly?
Configure exceptions for Windows
Firewall properly.
6-10
,
6-13
Do the time settings for the equipment,
domain server, and data destination
computer differ?
Set the equipment, domain server, and
data destination computer to the same
time.
—
Is the touch panel displaying
Send
error
.?
Refer to
Responding to Send Error
.
10-19
*
You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
**
You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Symptom
Checkpoints
Corrective Actions
Reference
Page
Summary of Contents for 261ci
Page 1: ...USER MANUAL 261ci Copy Print Scan Fax A4 DIGITAL MULTIFUNCTIONAL COLOUR SYSTEM ...
Page 8: ...vi ...
Page 24: ...xxii ...
Page 36: ...1 12 Preface About this Operation Guide ...
Page 134: ...3 58 Common Operations Using Various Functions ...
Page 150: ...4 16 Copying Copying Functions ...
Page 162: ...5 12 Printing Printing Data Saved on the Printer ...
Page 173: ...6 11 Sending Preparation for Sending a Document to a PC 2 3 4 5 1 2 ...
Page 240: ...7 32 Document Box Functions for Document Box ...
Page 336: ...9 80 Setup Registration and User Management Job Accounting ...
Page 394: ...Index 6 ...
Page 395: ......