10-14
Troubleshooting > Responding to Error Messages
C
E
F
Error Message
Checkpoints
Corrective Actions
Reference
Page
Cannot connect to Authentication
Server.*
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
—
Set machine time to match the server’s
time.
9-27
—
Check the domain name.
9-36
—
Check the host name.
9-36
—
Check the connection status with the
server.
—
Cannot duplex print on the
following paper.*
Did you select a paper size/type
that cannot be duplex printed?
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Duplex function.
4-7
Cannot print the specified
number of copies.*
–
Only one copy is available due to
processing too many jobs in parallel.
Press [Continue] to continue printing.
Press [Cancel] to cancel the job.
—
Cannot process this job.*
—
This job is canceled because it is
restricted by User Authorization or Job
Accounting. Press [End].
—
Cassette is not installed.
—
Cannot feed paper. Set the cassette
indicated on the touch panel.
—
Check the toner container.
—
The toner container is not installed
correctly. Set it correctly.
10-2
Check waste toner box.
Is the waste toner box full?
Replace the waste toner box.
10-4
—
The waste toner box is not installed
correctly. Set it correctly.
10-4
Error Message
Checkpoints
Corrective Actions
Reference
Page
Error occurred at cassette #.
—
Remove the indicated cassette. Press
[Next >] to follow the instructions.
—
Error Message
Checkpoints
Corrective Actions
Reference
Page
Failed to specify Job
Accounting.*
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
—
Failed to specify Job Accounting when
processing the job externally. The job is
canceled. Press [End].
—
Failed to store job retention data.
—
The job is canceled. Press [End].
—
Summary of Contents for 261ci
Page 1: ...USER MANUAL 261ci Copy Print Scan Fax A4 DIGITAL MULTIFUNCTIONAL COLOUR SYSTEM ...
Page 8: ...vi ...
Page 24: ...xxii ...
Page 36: ...1 12 Preface About this Operation Guide ...
Page 134: ...3 58 Common Operations Using Various Functions ...
Page 150: ...4 16 Copying Copying Functions ...
Page 162: ...5 12 Printing Printing Data Saved on the Printer ...
Page 173: ...6 11 Sending Preparation for Sending a Document to a PC 2 3 4 5 1 2 ...
Page 240: ...7 32 Document Box Functions for Document Box ...
Page 336: ...9 80 Setup Registration and User Management Job Accounting ...
Page 394: ...Index 6 ...
Page 395: ......