Troubleshooting
10-2
OPERATION GUIDE
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the
following pages. If the problem persists, contact your Service Representative.
Symptom
Checkpoints
Corrective Actions
Reference
Page
The operation panel
does not respond
when the main power
switch is turned on.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
—
Pressing the Start key
does not produce
copies.
Is there a message on the
touch panel?
Determine appropriate response to
the message and respond
accordingly.
10-6
Is the machine in Sleep
mode?
Press the
Power
key to recover
the machine from Sleep mode. The
machine will be ready to copy
within 15 seconds.
2-9
Blank sheets are
ejected.
Are the originals loaded
correctly?
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
2-30
When placing originals in the
optional document processor,
place them face-up.
2-32
Printouts are too light.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
—
Is the machine in Manual
Density mode?
Use [Image Quality] to set the
correct density level.
When changing the default density
level, adjust the density manually
and choose the desired level.
—
Is the toner distributed evenly
within the toner container?
Shake the toner container from
side to side about several times.
9-8
Is there a message indicating
the addition of toner?
Replace the toner container.
9-8
Is the paper damp?
Replace the paper with new paper.
2-19
Is the drum dirty?
Carry out Drum Refresh.
Is EcoPrint mode enabled?
Disable EcoPrint mode.
Summary of Contents for CD 1242
Page 1: ...INSTRUCTION HANDBOOK digital multifunctional system CD 1242 1252 ...
Page 20: ...xviii OPERATION GUIDE ...
Page 70: ...Preparation before Use 2 34 OPERATION GUIDE ...
Page 158: ...Copying Functions 4 38 OPERATION GUIDE ...
Page 308: ...Default Setting System Menu 8 78 OPERATION GUIDE ...
Page 322: ...Maintenance 9 14 OPERATION GUIDE ...
Page 352: ...Troubleshooting 10 30 OPERATION GUIDE ...
Page 380: ...Management 11 28 OPERATION GUIDE ...
Page 383: ...OPERATION GUIDE Appendix 3 DP Key Counter FAX Kit Expansion Memory ...
Page 412: ...Appendix 32 OPERATION GUIDE ...
Page 420: ...Index Index 8 OPERATION GUIDE ...
Page 422: ...MEMO ...
Page 423: ...MEMO ...
Page 424: ...UTAX GmbH Ohechaussee 235 22848 Norderstedt Germany ...