Troubleshooting
OPERATION GUIDE
10-3
10
Printouts are too dark.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
—
Is the machine in Manual
Density mode?
Use [Image Quality] to set the
correct density level.
When changing the default density
level, adjust the density manually
and choose the desired level.
—
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Print
Photo].
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality.
9-2
Printouts are dirty.
Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
9-2
Is the transfer roller dirty?
Brush the transfer roller clean.
9-6
Is the drum dirty?
Carry out Drum Refresh.
Is the Printed Document
Guard Kit enabled?
Disable the Printed Document
Guard Kit.
Printouts are fuzzy.
Is the machine being used in
very humid conditions?
Carry out Drum Refresh.
Images are skewed.
Are the originals placed
correctly?
When placing originals on the
platen, align them with the original
size indicator plates.
2-32
When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.
2-32
Is the paper loaded
correctly?
Check the position of the paper
width guides.
2-33
Paper often jams.
Is the paper loaded
correctly?
Load the paper correctly.
2-20
Is the paper of the supported
type? Is it in good condition?
Remove the paper, turn it over, and
reload it.
2-20
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper.
2-20
Are there any loose scraps or
jammed paper in the
machine?
Remove any jammed paper.
10-15
Symptom
Checkpoints
Corrective Actions
Reference
Page
Summary of Contents for CD 1242
Page 1: ...INSTRUCTION HANDBOOK digital multifunctional system CD 1242 1252 ...
Page 20: ...xviii OPERATION GUIDE ...
Page 70: ...Preparation before Use 2 34 OPERATION GUIDE ...
Page 158: ...Copying Functions 4 38 OPERATION GUIDE ...
Page 308: ...Default Setting System Menu 8 78 OPERATION GUIDE ...
Page 322: ...Maintenance 9 14 OPERATION GUIDE ...
Page 352: ...Troubleshooting 10 30 OPERATION GUIDE ...
Page 380: ...Management 11 28 OPERATION GUIDE ...
Page 383: ...OPERATION GUIDE Appendix 3 DP Key Counter FAX Kit Expansion Memory ...
Page 412: ...Appendix 32 OPERATION GUIDE ...
Page 420: ...Index Index 8 OPERATION GUIDE ...
Page 422: ...MEMO ...
Page 423: ...MEMO ...
Page 424: ...UTAX GmbH Ohechaussee 235 22848 Norderstedt Germany ...