Forney Corporation
UNIFLAME User’s Manual
Publication 372000-48 Rev H
SECTION 7 STORAGE
Store the UNIFLAME detector in its shipping box until used. Refer to the mechanical specifications for
storage temperature range.
SECTION 8 WARRANTY
Forney Corporation warrants this product to be free of defective material and workmanship. Forney will
repair or replace this equipment if it is found to be defective upon receipt, but not later than 1 year (12
months) from the date of shipment.
SECTION 9 RETURN OR REPAIR SERVICE
Prior to returning any material to Forney, obtain a Return Material Authorization (RMA) identification
number from Forney. Clearly mark the RMA number on all shipping containers and accompanying
documents. Forney accepts only material submitted in accordance with the RMA instructions.
To issue an RMA, Forney must have the following information:
1.
List of Equipment to be returned by stock number/model number
2.
Reason for return
3.
Company name and address of customer
4.
Customer’s requested mode for return shipping
5.
Customer’s purchase order number for repairs (if applicable)
6.
Customer’s requested return date
7.
Name and address to which Forney is to return-ship and any special container marking
information that may be required
8.
Name of individual (customer’s representative) requesting the RMA.
Any of the following methods may be used to obtain an RMA:
1. Phone: (972) 458-6100 OR (972) 458-6142
1-800-356-7740 (24-hour line)
Ask for the Customer Service
Repair
Department.
2. Fax: (972)
458-6600
3. Mail: Attn:
Return
Material
Forney Corporation
3405 Wiley Post Road
Carrollton, Texas 75006-5185
Forney Corporation is not responsible for materials returned without proper authorization and
identification.
Exercise care in packing the materials to be returned. The shipper will be advised of any damage due to
improper packing; no further action will be taken in connection with this material return until the shipper
provides clearance for further disposition.
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