Utilitech 139800, Owner'S Manual

6

598-1296-02

tRouBLESHootING GuIdE

PoSSIBLE CAuSE

1.  Circuit breaker or fuse is turned off.

2.  Switch on device is turned off. 
3.  Interrupted by another device. 

4.  Does  not  respond  immediately  after 

installation.

5.  Signals  from  transmitter  are  being 

blocked, or transmitter is out of range.

6.  Weak battery in the transmitter. 

7.  Dip switches on transmitter and receiver 

units do not match.

8.  Device is defective.

1.  Same as 5, 6, and 7 above.

1.  Short term power line failure.

2.  Another  transmitter  on  the  same 

frequency.

SYMPtoM

Device does not come on.

Device does not turn off.

Device comes on randomly.

SoLutIoN

1.  Verify circuit breaker or fuse is turned 

on.

2.  Verify switched device is turned on.
3.  Change  codes  on  transmitter  and 

receiver units.

4.  Wait for 90 second initialization period 

(remote motion sensor).

5.  Check  for  metal  objects  that  could 

block  the  signal,  or  reposition  the 
transmitter.

6.  Check battery charge and replace if 

necessary.

7.  Verify code settings on transmitter and 

receiver units are set the same.

8.  Test using different device.

1.  Same as 5, 6, and 7 above.

1.  Next  transmission  from  transmitter 

will reset receiver to correct state.

2.  Change  codes  on  transmitter  and 

receiver units.

REGuLAtoRY INFoRMAtIoN

This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: 
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference 
that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by the party responsible for regulatory compliance could 
void the user’s authority to operate the equipment.

tECHNICAL SERvICE

Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: 

www.hzsupport.com.

 If the problem persists, 

call* for assistance at 

1-800-858-8501

 (English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
*  If  contacting Technical  Service,  please  have  the  following  information  available:  Model  Number,  Date  of  Purchase,  and  Place  of 
Purchase.

No Service Parts Available for this Product