UV Pure Technologies UPSTREAM, Instruction Manual

Page 1: ...UV Pure Technologies Inc ULTRAVIOLET WATER PURIFICATION SYSTEM INSTRUCTION MANUAL MODEL VOLTAGE SERIAL Certified to IEC PUBLICATION 60335 1 EDITION 4 th ...

Page 2: ...duct meet IEC 60335 1 Edition 4 and CE NOTICE THANK YOU By purchasing the Upstream UV system with Crossfire Technology you can now be certain that microbiologically safe drinking water is provided to every tap in the house The Upstream outperforms conventional systems by delivering highly effective UV dosage rates for the inactivation of pathogens including viruses bacteria cryptosporidium giardia...

Page 3: ...sfire Technology uses dual smart UV sensors mounted in air which are designed to not foul and are more reliable indicators of system performance than ordinary systems The lamps are fan cooled and maintain consistent levels of UV output for maximum pathogen deactivation Computerized alarms and an optional auto shut off fail safe valve are designed so that only safe water can enter your water system...

Page 4: ...ote Monitor The monitor is a handheld wireless device can be placed in a convenient location to provide operational information about the Upstream The Upstream has a built in purge valve The purge valve eliminates the need to shutdown the unit in the event of no water flow for days as long as water supply is present It is designed to prevent build up metals and minerals on internal components The ...

Page 5: ...less Monitor optional 17 External Alarm Contacts 18 Remote Start Stop 18 3 OPERATING INSTRUCTIONS 21 Unit Functions 21 Pushbuttons 21 Starting the Unit 22 Remote Wireless Monitor optional 23 Automatic Quartz Cleaning Device 23 Built in Purge Valve 23 Supplied Surge Protector 23 Shutting Down of Unit and Seasonal Use 24 Disinfecting the Plumbing 24 4 MENU AND TROUBLESHOOTING 25 5 MAINTENANCE 31 Rep...

Page 6: ...ce water Total Dissolved solids TDS must be less than or equal to 1000 mg L mg L ppm Level of turbidity or cloudiness of less than or equal to 1 NTU nephelometric turbidity unit A 5 micron sediment filter is recommended before the unit to reduce turbidity the presence of a filter will also simplify disinfection of plumbing see Disinfecting the Plumbing For surface waters a dual gradient pre filter...

Page 7: ...es and they must remain assembled The Upstream unit is not intended for use by young children or infirm persons without supervision Young children should be supervised to ensure that they do not play with the Upstream unit Parts Included Upstream UV system complete with integral wall brackets 1 Instruction manual 1 Product warranty registration card 1 Power cord 1 located within packaging Stainles...

Page 8: ...es Yes Yes Flow Restrictor Yes Yes Yes Yes Yes No Pressure Drop at 75 rated capacity 14 psig 96 kPa 14 psig 96 kPa 14 psig 96 kPa 14 psig 96 kPa 14 psig 96 kPa 4 psig 28 kPa Inlet Outlet Port size 1 MNPT 1 MNPT 1 MNPT 1 MNPT 1 MNPT 1 5 MNPT Nominal Dimensions L x W x D 32x8x9 81x20x 23cm 36x8x9 91x20x 23cm 36x8x9 91x20x 23cm 40x8x9 101x20x 23cm 40x8x9 101x20x 23cm 40x8x9 101x20x 23cm Flow rates ar...

Page 9: ... in place before making the connection Tools Needed pipe cutter torch and other typical plumbing tools for modifying piping Wrench for tightening hose connections Phillips screwdriver Slotted screwdriver Do not operate a unit that has been damaged or that is missing any components If a part is missing from your Upstream contact your dealer The installation of the Upstream see Figures 1A through 1E...

Page 10: ...Ci10 50 NC15 75 NC10 50 DSi10 DS10 NCi10 75 NC10 75 FRONT PANEL DSi30_1 1 2 DS30_1 1 2 NCi30 75_1 1 2 NC30 75_1 1 2 DSi30_1 DS30_1 NCi30 75_1 NC30 75_1 27 04 687 39 75 1010 27 75 705 7 5 191 3 5 89 Figure 1A home or facility If the plumbing system has a grounding lug or strap this should also be upstream from the unit optional shutoff valve or filters If grounding of the Upstream or plumbing syste...

Page 11: ...curing the top and bottom stainless manifolds see Figure 4B Step 2 The Upstream has four keyhole slots for convenient mounting all four should be used The unit should be secured vertically to a solid wall large enough to cover the complete backside of the unit See Figure 1E Do not install the unit horizontally Remove the top and bottom covers of the unit to make the mounting holes accessible Step ...

Page 12: ...DISCHARGE LINE TO BE SECURED TO WALL PURGE VALVE CONNECTION FOR OPTIONAL SOLENOID VALVE UPSTREAM UNIT MOUNTED VERTICAL AGAINST A WALL Figure 1B Step 3 Connect the optional solenoid valve to the plumbing just upstream before the unit Note the solenoid valve ensures that should the system fail due to power loss color in the water or low UV lamp output the system will fail in safe mode and shut down ...

Page 13: ...ON FOR OPTIONAL SOLENOID VALVE PURGE VALVE DISCONNECTED AND PORT PLUGGED DRAIN OPTIONAL SOLENOID VALVE UNI DIRECTIONAL TEST VALVE MONTHLY MANUAL SHUTOFF VALVE OPTIONAL BYPASS VALVE FLEXIBLE HOSE FLEXIBLE HOSE PIPE INSULATION MUST BE INSTALLED PURGE VALVE RELOCATED BETWEEN OPTIONAL SOLENOID VALVE AND UNIT PURGE VALVE DISCHARGE LINE OPTIONAL DRAIN VALVE UPSTREAM UNIT MOUNTED VERTICAL AGAINST A WALL ...

Page 14: ...re water for service emergency purposes note in the event of alarm and shut down it is recommended you boil your water In any regulated sites such as municipal applications the manual override should not be used For normal operation always leave valve in automatic position In the Setup menu of the Upstream toggle the valve to be Installed and a monthly reminder will appear to test valve b If you d...

Page 15: ...e placed into manual mode to allow water to enter the unit Switch back to automatic mode when done Step 8 Once the system is checked for leaks under full system pressure install pipe insulation on the outlet hose and piping to prevent condensation from falling onto or into the unit Parallel Installation When more than one unit is installed in parallel flow split between units the units must be ins...

Page 16: ...G TYPICAL INSTALLATION OF PARALLEL UNITS CHECK VALVE ESSENTIAL MANUAL SHUTOFF VALVE ESSENTIAL Figure 1F Installation is now complete Important after the unit has been operating for a few hours unplug the unit and check all hose connections for leaks the top hose in particular Repeat this procedure periodically Proceed to system operation for further instruction to ensure optimal performance ...

Page 17: ... distance the remote can communicate with the Upstream system The remote will run through a diagnostic and then sync with your Upstream system and display a message indicating unit status If a warning or alarm is displayed detailed information will be available at main unit If the remote loses communication with the Upstream it will display No Sync Move the monitor to a different location until co...

Page 18: ...ting of the contact is 24 Vdc 1A When the unit is awaiting a remote start the relay is energized See Figure 1G Remote Start Stop The Upstream has remote start stop capability which allows it to remain idle without operating the UV lamps When a signal is given voltage applied UV lamps are energized This is convenient for locations requiring periodic disinfection such as pump houses It is recommende...

Page 19: ...wer connector to J6 Step 9 Close ballast enclosure door and secure with screw GROUND POWER INPUT MOTOR P VALVE UV BLOWER AIR THERMISTOR CB FAN REMOTE S S 0 REMOTE S S 1 DRY CONTACT NC GROUND DRY CONTACT NO DRY CONTACT COMM W THERMISTOR BLUE YELLOW RED YELLOW SHUTOFF VALVE TB1 J2 J6 J14 J7 TB3D TB3C TB3B TB3A J1 F1 F A N CIRCUIT BOARD J4 SEE FIGURE 1H SHUTOFF SWITCH FAN F1 J 1 T B 3A T B 3B T B 3C ...

Page 20: ...ies Inc 2010 AIR FILTER TILT FORWARD THEN REMOVE KNOCKOUT LOCATED HERE CIRCUIT BOARD LOOSEN SCREW TO OPEN BALLAST ENCLOSURE DOOR DO NOT REMOVE SCREW BLOWER HOUSING PANEL FLIPS DOWNWARD VIEW A Figure 1H PLUG TO J6 BLOWER BLOWER HOUSING PANEL CLIPS TO LATCH TO METAL HOUSING Figure 1I ...

Page 21: ...indicating lights on the front panel See Figure 2 The pushbuttons allow you to navigate the menu screens on the LCD display See Menu section LCD Display The 2 line backlit display provides status information including lifetime remaining on lamps message history and setup options See Menu Section Pushbuttons Left Arrow press to move back to a previous menu and or to escape from a menu choice Up Arr...

Page 22: ...Caution Do not operate unit dry There must be water in the treatment chamber to prevent damage to internal components In the event of a lack of water or water supply being turned off shutdown the unit until the water supply can be restored In the event of a power failure the unit will shut down and the solenoid valve optional will close preventing water from flowing When the power returns the unit...

Page 23: ...ayed If several warnings or alarms conditions exist at one time pressing the button repeatedly will cycle through all messages Automatic Quartz Cleaning Device The self cleaning feature of the Upstream system involves a wiper turning inside the quartz sleeve The wiper operates soon after power up of the lamps and then every 4 hours it will cycle for 5 minutes The wiper can be enabled anytime in th...

Page 24: ...ream and when operational flush the water through the unit for at least 5 minutes Caution When the unit is not operating the solenoid valve optional remains closed If the solenoid valve is forced open or if the optional bypass piping is used untreated water may enter the plumbing system Emergency use of untreated water is the only situation where the bypass piping should be used Any water used for...

Page 25: ...residual especially in the case of discharge into a septic system Step 8 Now that the disinfection procedure is complete you will need to return the filter to its housing Shut off the water supply relieve water pressure by opening a faucet and return the filter to the housing Allow a few days after a disinfection procedure before getting a sample since residual chlorine may affect the results Have...

Page 26: ...lve has been placed into manual mode or if the optional bypass is used any water used for drinking should be boiled Under these circumstances the water supply should be disinfected after returning the unit to normal operation If water should fall on the unit unplug the unit and repair leak or add pipe insulation to prevent condensation runoff Dry up all remaining water and inspect lamps and reflec...

Page 27: ...V TUV Int XX XX XX XX Service Menu See Following Sections Setup Menu NC 10 75 See Following Sections Alarms and Troubleshooting See Following Sections Message History See Following Sections MAIN MENU If Enabled See Setup Use Up Down Left Right Arrows to Navigate Use Right Arrow as Enter Use Right Arrow to Change Value Use Right Arrow to Accept Value Use Right Arrow to silence audio alarm Use Left ...

Page 28: ...ON OFF Temperature Readings Water Temp deg C deg F UV Air Temp deg C deg F CB Air Temp deg C deg F Audio Alarm AUTO Audio Alarm AUTO Disabled 24hrs 48hrs 1 week OFF Technical Service Enter Password LampStarts Total Last 24hr Power Ups Serial Number Lifetime Counter Program Version Service Codes List values The Audio Alarm or beeper can be temporarily or permanently disabled Enabling Disabling Valv...

Page 29: ...ntinue to operate lamps UV Air Temp High Check if filter dirty fan fail Check if room temp within spec UV Air Temp Low Check if room temp within spec Switch lamps examine values Only one lamp may be low Sensor may have drifted New sensor or calibration reqd Lamps require replacement Install 2 lamps reset counter Front Panel ajar Fully Close front panel Lamps not striking Front Panel ajar Fully Clo...

Page 30: ...y Close Front Panel Wiper not turning Check wiper motor operation Water temperature high Check purge valve operation Check shutoff valve operation Circuit board temperature high Check CB fan operation Check if room temp within spec UV Chamber Temperature High Check if filter dirty fan fail Check if room temp within spec Temperature Sensor Failure Check All Temp Values Microprocessor failure Unplug...

Page 31: ...erformance Avoid continuously starting and stopping the unit within a 24 hr period as this will accelerate the aging of the UV lamps note however shutting down the system for seasonal use will extend lamp life Your unit has an internal timer to keep track of the lifetime of the lamps It will issue a warning when the end of their lifetime approaches see Troubleshooting Guide The amount of life rema...

Page 32: ...vpure com V U FACES OUT FACES IN INCORRECT TAB ORIENTATION TABS FACING INWARDS CORRECT TAB ORIENTATION TABS FACING OUTWARDS USE A SCREW DRIVER TO PRY LAMP UP HERE NOTE DO NOT TWIST TURN THE LAMPS WHILE PINS ARE ENGAGED UNPLUG UNIT TO OPEN LAMP SOCKETS TOP COVER WING NUT OR THUMB SCREW UV LAMP FRONT PANEL ASSEMBLY Figure 3 Step 1 From the Main Menu move down to Lamp life remaining screen Press Ente...

Page 33: ...ot to touch the bulb Ensure that the lamps are aligned with the tab facing the outside of the system left or right side of the system or if the lamps have a stop sign printed on the top ceramic that the stop sign is facing inward If you can see the stop sign the lamps are backward See Figure 3 Once the pins of the lamp begin to engage into the lamp socket push firmly down on the top of the lamp Do...

Page 34: ...isassemble the unit for quartz cleaning Caution Always shutdown and unplug the unit before performing any maintenance Never operate a unit unless the front panel is completely secured Tools Needed slotted screwdriver 3 16 Hex wrench Allen wrench Determining the Need for Cleaning Step 1 Shutdown and unplug the unit Step 2 Remove the top cover by pulling each side of the plastic top cover outward fr...

Page 35: ...ll a bucket or container with water before shutting off the water supply since you will need the water later to clean the quartz sleeve A squeeze bottle is useful for applying water or cleaning solution to the inside of the quartz sleeve Step 2 Shutdown the unit unplug and open the front panel by pulling each side of the plastic top cover outward from the unit This will reveal the two wing nuts or...

Page 36: ...Upstream Instruction Manual Released on 5 1 10 R800001L Page 36 UV Pure Technologies Inc 2010 8 12 17 16 19 13 5 17 17 2 8 13 1 4 6 10 9 15 11 20 14 7 17 18 3 Figure 4B Upstream ...

Page 37: ... including filter R400008 10 Fan Filter R400009 11 Quartz sleeve Replacement Kit including seals R400001 R400010 R400012 12 Wiper Assembly Kit R400006 R400011 R400013 13 Top or Bottom Cap R400017 14 Air Thermistor Replacement Kit R400018 15 Circuit Board Cooling Fan Replacement Kit R400019 16 Reflector Kit shipped sold in pairs R400024 R400026 R400028 17 Seal Kit complete R400031 R400079 18 Lamp S...

Page 38: ...is clean reassemble the unit including the motor and top hose connection Step 10 Slowly open the water supply and check for leaks Step 11 Replace all covers and plug in the Upstream unit Disassembling the Unit NOTE This procedure is not recommended for individual household users please contact your certified water specialist to assist should disassembly be required Step 1 Fill a bucket or containe...

Page 39: ...ocess Step 5 Remove the top quartz seal assembly Figure 4C by lifting it straight up The wires are bundled together using a tie wrap If you require more room to lift the top quartz seal assembly cut the tie wrap to give you more freedom to lift the assembly over the wiper shaft Step 6 Remove the wiper assembly 21 by carefully lifting it up and out of the quartz sleeve Rotating it as you lift will ...

Page 40: ... inside of the quartz sleeve Citric acid available at a drug store can also be used Always flush with clean water afterwards Step 3 Once the quartz is clean reassemble the unit see Figure 4E Replace any seals that appear to have been damaged Step 4 If the quartz is still not clean it requires replacement This is done by removing the bottom quartz seal assembly see Figure 4D Step 5 Remove the botto...

Page 41: ...e The hole on the end of the shaft must be up Turn the wiper assembly counter clockwise looking from the top as it is being inserted into the quartz this will make the task easier and align the wiper blades properly Wetting the inside of the quartz with water will also make the task easier Step 2 Ensure the quartz O ring seal is in place around the quartz sleeve and then replace the top quartz sea...

Page 42: ... and Service are available from your Installer or a Certified Service Dealer CSD A complete list of Certified Service Dealers and their coverage areas is available on UV Pure s website uvpure com Manufactured by UV Pure Technologies Inc 60 Venture Drive Unit 5 Toronto Ontario Canada M1B 3S4 Phone 416 208 9884 Toll Free USA CDA 1 888 407 9997 Fax 416 208 5808 e mail inquiries info uvpure com www uv...

Page 43: ...truction Manual Released on 5 1 10 R800001L Page 43 UV Pure Technologies Inc 2010 6 SERVICE RECORD SHEET Record lamp replacement dates and events in the space provided below Date MMM DD YYYY Action System Installed ...

Page 44: ...ecifically this includes the following Parts wiper motor whisper cooling fan circuit boards ballast and micro processor with digital display wiring harnesses lamp sockets reflectors quartz sleeve and remote monitor excluding any battery if included One year Limited Warranty for lamps sensor probes solenoid valves and remote lamp replacement reminder alarm Specifically this includes the following P...

Page 45: ...s or imperfections and normal wear and tear This Limited Warranty is void if the Product is improperly installed used in conditions that exceed UV Pure s specifications as set out in the Manual or Product Specifications or if there is water damage due to improper installation or poorly or improperly tightened plumbing connections This Limited Warranty is void if the Product or Parts have been alte...

Page 46: ...defective Part or Product and this liability shall terminate upon the expiration of the applicable warranty period as set out above This Limited Warranty may be amended or changed at any time at UV Pure s sole discretion without notice UV Pure offers inspection and refurbishing for older systems To assist our customers UV Pure s certified technicians can provide inspection recommendations cost est...

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Page 48: ...UV Pure Technologies Inc 60 Venture Drive Unit 5 Toronto Ontario M1B 3S4 www uvpure com ...