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After-sales Guide
After-sales Service
Commitment
• If the product has any problem, please contact our customer service center.
• UWANT All-in-one floor cleaner is covered by one-year warranty (household
products only).
• The starting date of the warranty period is subject to the invoice date.
• The following conditions are not covered by the warranty:
1. Damage caused by improper handling, use, storage, and maintenance by the
user, or man-made damage;
2. Repaired by unqualified personnel, or disassembled and repaired by the user;
3. Product accessories (such as Roller brush, cleaning tool, cleaning fluid, HEPA,
adapter, etc.), printed materials (such as manual, etc.), giveaway, etc.;
4. Damage caused by giveaway and accessories that are not provided by our
company;
5. The model included in the invoice does not match the product or has been
altered;
6. Products for non-domestic use (such as business, commercial, corporate);
7. Warranty period expires;
8. No valid invoice;
9. Damage caused by force majeure;
• For products not covered by the warranty, we can provide paid services.